It’s easy to renew your Family & Friends Railcard with Trainline. When you renew a Railcard with us, it’ll live on your phone in our app – accessible at the click of a button.
All you’ll need to get started is a valid form of ID, such as a UK driving license or passport. And if you don’t already have it, you’ll need to download our app. Don’t worry though – you can do that once you’ve started the renewal process. Please note that the minimum Operating System (OS) required to renew your Family & Friends Railcard is iOS 13.4 and above or Lollipop on Android.
It costs £30 to renew for the year and £70 to renew for three years, saving you £20 on the cost of three separate Railcards. Find out more about the Family & Friends Railcard.
If you renew online with us, your Family & Friends Railcard will become valid from the date of purchase onwards. As such, you can renew at any point before your current one expires, but it means there could be a period of overlap between your current Railcard and new Railcard. If you want to maximise value, make sure you renew as close to the date of expiry as possible.
Yes, absolutely. It doesn’t matter whether your old Railcard was purchased at a station or online – you can renew a Family & Friends Railcard with us at any point after your old one expires.
We've answered some of your most frequently asked questions about renewing a Family & Friends Railcard below.
When you renew a Family & Friends Railcard with us, your Railcard will be digital, meaning it’ll live on your phone, in our app. This means no more fishing around in your wallet for a paper copy, and no more forgetting it at home. Plus, you won’t have to go all the way to the station and fill out a form to renew your Family & Friends Railcard – you can do it from the palm of your hand.
We’ll ask you for a digital photo during the renewal process, so you can upload your favourite snap of yourself! Just make sure your entire face is visible in the photo, making it easy for the inspector to identify you. We'll also ask for photos of any other cardholders that you name on the Railcard.
Yes, if you do not wish to renew online, you can renew your Family & Friends Railcard at any staffed station ticket office in the UK.
It costs £30 to renew a Family & Friends Railcard for one year and £70 to renew for three years.
Yes, when you buy with us, your Family & Friends Railcard must be linked to a Trainline account. Don’t worry if you don’t have one – you can create an account mid-way through the booking process (it doesn’t take long!) Don’t have our app yet? Download it now.
Unfortunately not. Family & Friends Railcards bought with Trainline become valid from the day of purchase onwards. We’re currently working on a solution, and we'll update this page as soon as this feature is available.
Planning your next trip with your family but not sure where to go? Check out our travel hub for some of the best days out you can take by train using your Family & Friends Railcard. Get 1/3 off rail travel and start exploring the UK!