There are no specific peak times for National Express buses, however, ticket prices generally increase in high-demand periods.
Customer relations: 0871 781 8181
Twitter Customer Help: @nationalexpress
Non-folding bikes cannot be taken on any coaches.
Free WiFi is available on a majority of National Express coaches.
etickets are available on National Express bookings.
Contact the National Express lost property office for more assistance.
National Express airport transfers
With services running 24 hours a day on some routes, National Express provides an impressive airport transfer service across the UK. With drop off and pick up right outside the airport terminals, you don't have to worry about any transfers, paying for parking or where to meet the coach on your return journey.
National Express also offers a very generous luggage allowance. Adult travellers can take two 20kg cases plus one piece of hand luggage onboard. So you've plenty of space for holiday extras or bringing back a suitcase of goodies from your holiday.
National Express airport transfers include frequent services to and from:
- London Heathrow
- London Gatwick
- London Stansted
- Manchester Airport
- Birmingham Airport
- Bristol Airport
- Liverpool Airport
- Luton Airport
- Exeter Airport
With coaches packed full of comfort including WiFi, air-conditioning and power sockets getting to and from the airport just became a whole lot easier.
Travelling with National Express
National Express coaches provide not only frequent services for their passengers across the country but also provide as standard a number of onboard facilities to make the journey more comfortable. As standard all coaches come with:
- air conditioning.
- power sockets.
- comfortable seats with seat belts.
- child booster seats - although it is highly recommended you check the availability of these before arriving at the coach stop. If you have your own booster seat, it is advised you bring that with you.
- VUER - an onboard entertainment system provided by National Express is available on most routes but cannot be guaranteed.
What is VUER?
Using the free WiFi onboard you can sign-up to the VUER entertainment system without the fear of draining the battery on your laptop, tablet or smartphone. With TV shows, movies and sport all available for free on the VUER app, it will make any bus journey fly by in no time at all. This comes at no extra cost.
Receiving your National Express ticket
Your National Express ticket will be provided as an e-ticket, which you can display either on your phone or print off a paper copy. Alternatively, you can download our app, meaning your coach ticket will only be a tap away whenever you need it.
As well as airport connections, National Express also give passengers plenty of inter-city routes throughout the UK. One of the most popular destinations is London, with buses from Birmingham to London Victoria running once an hour, and can take less than three hours to reach Victoria bus station from the centre of Birmingham. Once you have reached London, there are plenty of attractions and landmarks you can see. From catching a show on the west end, to seeing Big Ben or taking a ride on the London Eye, there is plenty to see. What's more, having bought a cheap coach ticket with us, it will leave you with more spending money once you get there!
About National Express
National Express cover routes across the UK, making it one of the most popular modes of public transport in the country. With most coaches providing leather seats, onboard entertainment and a generous luggage allowance, it has become a trusted service for those travelling on a budget, with coach tickets typically being very affordable over long distances both for one-way and return journeys. The coach operator has been running services in the UK since the 1970's and have grown from local buses to an international company with routes as far as Germany.