Avanti West Coast
London North Eastern Railway

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London Paddington is one of Britain's most beloved and important railway stations. The historic headquarters of the Great Western Railway, the original building was designed by GWR chief engineer Isambard Kingdom Brunel, and there is a statue of the great man between platforms 8 and 9. Paddington's first train station opened on Bishop's Bridge Road in 1838, but the Brunel-built station opened in 1854 - and the surviving wrought iron roofs that stretch across the platforms are a marvel to this day. Paddington provides services to and from the West Country and South Wales and to the suburban areas of West London and the Thames Valley. The station is situated in the middle of many tourist attractions, including the vast greenery of Hyde Park, the charming Regent's Canal, Kensington Palace and art hub The Serpentine. Since the 1960s, Paddington station has been known as the home of everybody's favourite cuddly toy, Paddington Bear, and you'll find a bronze statue of Paddington Bear under the clock on platform 1.

Station details & facilities

Ticket Office opening hours: Please Note - Advance purchase tickets are only sold between the hours of 07:00 and 21:00
DayOpening Hours
EverydayOpen 24 hours
Ticket MachineAvailable
Staff helpUnavailable
Staffing levelFull time
Oyster PrepayUnavailable
Oyster topupAvailable
Oyster validatorAvailable
Pre-purchase collectionAvailable
Travel card zoneZone 1
Left LuggageAvailable
Left Luggage phone number0207 262 0344
Left Luggage Websitehttp://www.left-baggage.co.uk/locations.php
Shops noteNews agent Flower stall Shoe repairer Wide range of shops Mini supermarket Pharmacy Convenience store High street shops Off Licence Passport Photo Booth
Telephone typesCoins and cards
Station BuffetAvailable
Station Buffet notes
Coffee shop Buffet Coffee kiosk Public House/Bar Food outlet (Seating available) Food outlet (Seating unavailable)
ATM notes
Located on concourse
Bureau de ChangeUnavailable
Tourist Information OfficeUnavailable
Information Systems
  • Announcements
  • Arrival screens
  • Departure screens
Toilets notesAccessible toilets are located on Platforms 1 & 12 and baby changing facility's can be found on Platform 12
Baby changeAvailable
WiFi notes
Find WiFi Hotspots around London Paddington station
Web kioskUnavailable
Web kiosk hours<table><thead><th>Day</th><th>Opening Hours</th></thead><tr><td>Weekdays</td><td>Open 24 hours</td></tr><tr><td>Saturday </td><td>Open 24 hours</td></tr><tr><td>Sunday </td><td>Open 24 hours</td></tr></table>
Staff Help notes
Assistance is available to and from platforms. Please contact customer services of the appropriate train operator, 48 hours in advance: First Great Western - 0800 197 1329 Heathrow Express - 0208 757 2700
Customer Service notes
Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)
Customer help pointsAvailable
Carpark opening hours:
DayOpening Hours
WeekdaysOpen 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Carpark nameStation Car Park
Carpark operatorAPCOA Parking (UK) Limited
Car parking spaces152
Cycle storageAvailable
Cycle storage spaces682
Sheltered cycle storageAvailable
Cycle storage CCTVAvailable
Cycle storage notes
On platform 8/9 and 10
Cycle storage notesSpaces on platform 8 and 9 have unrestricted access for all station users. Spaces on platform 10 are for season ticket holders who must be registered. (330 spaces on platform 10)
Step-free accessWhole station
Step-free access notes

Disabled passengers can access all areas of the station via lifts and escalators. There is level access to all platforms including access to the London Underground via lifts and escalators.

All exits in the station are able to be accessed by disabled passengers.

Ramps for train accessAvailable
Induction LoopAvailable
Accessible ticket machinesAvailable
Accessible Booking Office counterUnavailable
Accessible taxisunknown
Accessible taxis notes
All London Black Cabs can accommodate wheelchair passengers without wheelchair users having to leave their wheelchair. There is also a separate collection point for prebooked taxis also further away from the lifts.
Opening Hours
DayOpening Hours
Weekdays05:30 - 23:59
Sunday 16:00 - 23:59


Platform 1

Tickets Accepted

All First Class



The First Class lounge offers the choice of a modern, comfortable bar area or the traditional, Victorian feel lounge.


The modern extension has armchairs and tables with a bar offering complimentary refreshments. It also has workstations with access to the Internet.

There is a large screen TVs showing Sky News and also a departures board showing train times.

The Victorian lounge offers old world splendour and comfort, with large armchairs and soft lighting, making it the perfect area to relax.


There is also a pre-bookable conference room which can seat up to eight people. Call 0207 313 1109 for more information.


Bar offering complimentary refreshments





Concessions for Standard Class sleeper customers



The main entrance to the station from street level is from Praed Street, with further entrances from the London Underground station and the canal footpath. Paddington has fourteen platforms. Platforms 6 and 7 are dedicated to the Heathrow Express, and platforms 13 and 14, for local commuter services. The spacious concourse is at the head of platforms 1 to 12 and a footbridge, which crosses the northwestern end of the station, accesses all platforms. Toilets are by platform 12.

Departures and arrivals from London Paddington

Want to check the latest departures and arrivals into London Paddington station? Find live information for the next trains departing and arriving at the station below.
Departing toTrainTimePlatformStatus
to Heathrow Terminal 5 (Rail Station Only)Heathrow Express18:257On time
to ReadingTfL Rail18:2614On time
to ReadingTfL Rail18:2812On time
to BanburyGreat Western Railway18:286On time
to Cheltenham SpaGreat Western Railway18:305On time
Arriving fromTrainTimePlatformStatus
from Hayes & HarlingtonTfL Rail18:2511On time
from HerefordGreat Western Railway18:3010On time
from ReadingTfL Rail18:3312On time
from Heathrow Terminal 5 (Rail Station Only)Heathrow Express18:337On time
from Didcot ParkwayGreat Western Railway18:374On time
Average savings on fares booked prior to day of travel vs full price fares on day of travel in the UK. Subject to availability. Excludes coach.

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