Train to Kensington Palace

Ongoing disruption between Haywards Heath and Lewes, and between Shenfield and Southend Victoria. Services are affected until further notice. For travel, ticket and refund information, click here.

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Delive into the world of royalty and follow in their footsteps as you venture to Kensington Palace, the birthplace of Queen Victoria. Why not walk in the footsteps of royalty yourself as you journey through Victoria's re-imagined childhood rooms and the magnificent King's State Apartments and Queen's State Apartments.

Getting there by train couldn't be easier either with 3 mainline stations all within walking distance. They are London Marylebone (22-minute walk), London Paddington (25-minute walk), and London Victoria (40 minutes). London Undergrounds stations will also whisk you there even closer, with Queensway just a few minutes walk away from the Palace.

Find out more about visiting Kensington Palace here.

Ticket office

Ticket Machine	Available
Staff help	Unavailable
Staffing level	The staff is available at all times.
Oyster Prepay	Unavailable
Oyster topup	Unavailable
Oyster validator	Available
Pre-purchase collection	Available
Travel card zone	London Paddington is in Zone 1

Luggage

Left Luggage	Available
Left Luggage phone number	020 3468 4709
Left Luggage Website	https://www.left-baggage.co.uk/en/locations
Lost Property	Available
Lost Property phone number	0330 024 0215
Lost Property Website	http://www.lostproperty.org/locations.php

Facilities

Shops	Available
Shops note	News agent Flower stall Shoe repairer Wide range of shops Mini supermarket Pharmacy Convenience store High street shops Off Licence Passport Photo Booth
Postbox	Unavailable
Telephones	Available
Telephone types	Cards and coins
Station Buffet	Available
Station Buffet notes	Coffee shop Buffet Coffee kiosk Public House/Bar Food outlet (Seating available) Food outlet (Seating unavailable)
ATM	Available
ATM notes	Located on concourse
Bureau de Change	Unavailable
Tourist Information Office	Unavailable
Nearest station with more facilities	Disabled passengers can access all areas of the station via lifts and escalators. There is level access to all platforms including access to the London Underground via lifts and escalators. All exits in the station are able to be accessed by disabled passengers.

Toilets

Toilets	Available
Toilets notes	Accessible toilets are located on Platforms 1 & 12 and baby changing facility's can be found on Platform 12
Showers	Available
Baby change	Available

WiFi

WiFi	Available
WiFi notes	Find WiFi Hotspots around London Paddington station
Web kiosk	Unavailable

Staffing and customer service

Staff Help notes	Assistance is available to and from platforms. Please contact customer services of the appropriate train operator, 48 hours in advance: Great Western Railway - 0800 197 1329 Heathrow Express - 0208 757 2700
Customer Service notes	Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)
Customer help points	Available
CCTV	Available

Parking

Carpark name	Station Car Park
Carpark operator	APCOA Parking (UK) Limited
Car parking spaces	152

Bicycle Facilities

Cycle storage	Available
Cycle storage spaces	682
Sheltered cycle storage	Available
Cycle storage CCTV	Available
Cycle storage notes	On platform 8/9 and 10
Cycle storage notes	Compound

Accessibility

Step-free access	Step free access is available throughout the whole station.
Ramps for train access	Available
Wheelchairs	Available
Induction Loop	Available
Accessible ticket machines	Available
Accessible Booking Office counter	Unavailable
Accessible taxis	Accessible taxis are available at this station, please see below for more information
Accessible taxis notes	London Paddington station is a major station with taxis usually available on a rank. Marshalls help arrange taxi sharing at busy times. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operators who may accept bookings include: ComCab (020 7908 0286) or Radio (020 7272 5471).

First Class Lounge

Departures
Arrivals

Departing to	Train	Time	Platform	Status
to Reading	Elizabeth line	06:00		On time
to Shenfield	Elizabeth line	06:00	A	On time
to Penzance	Great Western Railway	06:00		On time
to Abbey Wood	Elizabeth line	06:04	A	On time
to Heathrow Terminal 5 Rail	Elizabeth line	06:06	B	On time

See more departures from London Paddington

Arriving from	Train	Time	Platform	Status
from Shenfield	Elizabeth line	06:00	B	Late
from Heathrow Terminal 4 Rail	Elizabeth line	06:03	A	On time
from Heathrow Terminal 5 Rail	Heathrow Express	06:03		On time
from Abbey Wood	Elizabeth line	06:04	B	On time
from Gidea Park	Elizabeth line	06:13	B	Late

See more arrivals to London Paddington

Trains to Kensington Palace

Station details & facilities

Ticket office

Luggage

Facilities

Toilets

WiFi

Staffing and customer service

Parking

Bicycle Facilities

Accessibility

First Class Lounge

Departures and arrivals from London Paddington

Departures

Arrivals

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