Delive into the world of royalty and follow in their footsteps as you venture to Kensington Palace, the birthplace of Queen Victoria. Why not walk in the footsteps of royalty yourself as you journey through Victoria's re-imagined childhood rooms and the magnificent King's State Apartments and Queen's State Apartments.

Getting there by train couldn't be easier either with 3 mainline stations all within walking distance. They are London Marylebone (22-minute walk), London Paddington (25-minute walk), and London Victoria (40 minutes). London Undergrounds stations will also whisk you there even closer, with Queensway just a few minutes walk away from the Palace.

Find out more about visiting Kensington Palace here.

Station details & facilities

Ticket Office opening hours: Please Note - Advance purchase tickets are only sold between the hours of 07:00 and 21:00
DayOpening Hours
EverydayOpen 24 hours
Ticket MachineAvailable
Staff helpUnavailable
Staffing levelFull time
Oyster PrepayUnavailable
Oyster topupAvailable
Oyster validatorAvailable
Pre-purchase collectionAvailable
Travel card zoneZone 1
Left LuggageAvailable
Left Luggage phone number0207 262 0344
Left Luggage Websitehttp://www.left-baggage.co.uk/locations.php
ShopsAvailable
Shops noteNews agent Flower stall Shoe repairer Wide range of shops Mini supermarket Pharmacy Convenience store High street shops Off Licence Passport Photo Booth
PostboxUnavailable
TelephonesAvailable
Telephone typesCoins and cards
Station BuffetAvailable
Station Buffet notes
Coffee shop Buffet Coffee kiosk Public House/Bar Food outlet (Seating available) Food outlet (Seating unavailable)
ATMAvailable
ATM notes
Located on concourse
Bureau de ChangeUnavailable
Tourist Information OfficeUnavailable
Information Systems
  • Announcements
  • Arrival screens
  • Departure screens
ToiletsAvailable
Toilets notesAccessible toilets are located on Platforms 1 & 12 and baby changing facility's can be found on Platform 12
ShowersAvailable
Baby changeAvailable
WiFiAvailable
WiFi notes
Find WiFi Hotspots around London Paddington station
Web kioskUnavailable
Web kiosk hours<table><thead><th>Day</th><th>Opening Hours</th></thead><tr><td>Weekdays</td><td>Open 24 hours</td></tr><tr><td>Saturday </td><td>Open 24 hours</td></tr><tr><td>Sunday </td><td>Open 24 hours</td></tr></table>
Staff Help notes
Assistance is available to and from platforms. Please contact customer services of the appropriate train operator, 48 hours in advance: First Great Western - 0800 197 1329 Heathrow Express - 0208 757 2700
Customer Service notes
Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)
Customer help pointsAvailable
CCTVAvailable
Carpark opening hours:
DayOpening Hours
WeekdaysOpen 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Carpark nameStation Car Park
Carpark operatorAPCOA Parking (UK) Limited
Car parking spaces152
Cycle storageAvailable
Cycle storage spaces682
Sheltered cycle storageAvailable
Cycle storage CCTVAvailable
Cycle storage notes
On platform 8/9 and 10
Cycle storage notesSpaces on platform 8 and 9 have unrestricted access for all station users. Spaces on platform 10 are for season ticket holders who must be registered. (330 spaces on platform 10)
Step-free accessWhole station
Step-free access notes

Disabled passengers can access all areas of the station via lifts and escalators. There is level access to all platforms including access to the London Underground via lifts and escalators.

All exits in the station are able to be accessed by disabled passengers.

Ramps for train accessAvailable
WheelchairsUnavailable
Induction LoopAvailable
Accessible ticket machinesAvailable
Accessible Booking Office counterUnavailable
Accessible taxisunknown
Accessible taxis notes
All London Black Cabs can accommodate wheelchair passengers without wheelchair users having to leave their wheelchair. There is also a separate collection point for prebooked taxis also further away from the lifts.
Opening Hours
DayOpening Hours
Weekdays05:30 - 23:59
Sunday 16:00 - 23:59

Located

Platform 1

Tickets Accepted

All First Class

 

Facilities

The First Class lounge offers the choice of a modern, comfortable bar area or the traditional, Victorian feel lounge.

 

The modern extension has armchairs and tables with a bar offering complimentary refreshments. It also has workstations with access to the Internet.

There is a large screen TVs showing Sky News and also a departures board showing train times.

The Victorian lounge offers old world splendour and comfort, with large armchairs and soft lighting, making it the perfect area to relax.

 

There is also a pre-bookable conference room which can seat up to eight people. Call 0207 313 1109 for more information.

Refreshments

Bar offering complimentary refreshments

Wi-Fi 

Available

Showers

No

Concessions for Standard Class sleeper customers

Yes

 

Departures and arrivals from London Paddington

Want to check the latest departures and arrivals into London Paddington station? Find live information for the next trains departing and arriving at the station below.
Departing toTrainTimePlatformStatus
to Heathrow Terminal 5 (Rail Station Only)Heathrow Express05:405On time
to Heathrow Terminal 5 (Rail Station Only)Heathrow Express05:556On time
to Heathrow Terminal 5 (Rail Station Only)Heathrow Express06:106On time
to Heathrow Terminal 5 (Rail Station Only)TfL Rail06:114On time
to Heathrow Terminal 5 (Rail Station Only)Heathrow Express06:256On time
Arriving fromTrainTimePlatformStatus
from Heathrow Terminal 5 (Rail Station Only)Heathrow Express06:046On time
from Heathrow Terminal 5 (Rail Station Only)Heathrow Express06:186On time
from Heathrow Terminal 5 (Rail Station Only)TfL Rail06:314On time
from Heathrow Terminal 5 (Rail Station Only)Heathrow Express06:346On time
from Heathrow Terminal 5 (Rail Station Only)Heathrow Express06:486On time

Europe’s leading train and coach app

We help customers across Europe make more than 172,000 smarter journeys every day.