As we start returning to the workplace, now's the time to get your travel sorted.
Use our back-to-work travel guide to get safety advice and the most flexible and best value train tickets for your new and contactless commute.
Avoid crowds and busier trains
Your nose and mouth must be covered to travel or risk a fine
Social distancing info will be given at stations and on trains
Board the train without touching anything except your phone, with our app.
Avoid busier trains
Exchange or refund your tickets easily
Get live times, journey tracking and platform info
Get the best value for your journey
Get journey updates when on the move
The best tickets for a one-or-two-days-a-week commute are Singles or Returns. You can mix and match Single fares e.g. for peak time travel in the morning and off-peak in the evening, or for slower trains, or just buy a Return ticket.
SplitSave, our split-ticketing app feature, will automatically show the cheapest price for your journey.
Buy on the day in our app with no fee or book in advance
Exchange and refund flexible tickets in our app, up to 15 mins before departure
Choose digital tickets where available to just scan and go
Advance train tickets are Single tickets that go on sale well before the day of travel but are sometimes still available on the same day of travel, in our app with no fee.
You can check the Advance train ticket release dates for some UK train companies and set up your Ticket Alert, so, we can tell you when the tickets you want become available.
Exchange them in our app up to 15 mins before departure
They are non-refundable
You'll be able to reserve a seat on some routes
Can't make your train? It's easy to request a refund or exchange your tickets online.
If you can be flexible with your work times, off-peak travel could offer you big savings and help avoid busier trains. You’ll still save whether you’re booking on the day or in advance.
Off-peak train times differ based on the popularity of each route, the direction of travel, and the train company operating the route. To give you an idea, peak times are normally around 06:30 to 09:30 and then from around 16:00 to 19:00, Monday to Friday.
There’s also Super Off-Peak, which is normally between 10:00 to 15:30 and from 19:15 onwards, Monday to Friday.
All Off-Peak and Super Off-Peak tickets are labelled and easy to find when you search your journey on our app or website.
National Railcards offer you up to 1/3 discount on your train tickets. Most Railcards cost £30 for the whole year and you can use your Railcard when buying tickets from us, to get the best discounts.
There are eight different Railcards. Here are the most useful ones for commuters:
|16-17 Railcard||16-25/Student/Young Persons Railcard||26-30/Millennial Railcard||Network Railcard|
|or people aged 16-17 incl.||For people aged 16-25 incl. and mature students||For people aged 26-30 incl.||Valid in 16 counties across the South East of England|
|Can be used on Advance, Anytime, Off-Peak and Season Tickets||Can be used on Advance, Anytime, Off-Peak and Super Off-Peak tickets||Can be used on Advance, Anytime, Off-Peak and Super Off-Peak tickets||Can be used on Anytime, Off-Peak and Super Off-Peak tickets|
If you make the same journey more than three times a week, you're probably better off getting a Season Ticket. It gives you the flexibility to travel at any time and more often if you need to, at no extra cost and saves you money overall. You just need to decide if you want to buy it online weekly, monthly, annually or for a custom period.
Travel at any time
Avoid touching ticket machines and queuing
Buy online weekly, monthly, annually or for a custom period
You can get a refund on the remaining portion of your unused Season Ticket if your:
Alternatively, if you don’t have access to email, we’re happy to accept handwritten versions of the form by post to:
PO Box 23971
Please make sure you include all necessary details for us to process your refund:
See the price difference and savings for travelling at different times using an example commute of Reading to London Paddington.
See the price difference and savings for travelling with a Season Ticket compared to Day Return tickets for an example commute of Reading to London Paddington.
|Season Ticket type||Price||Saving|
|Monthly||£454.70||Save £19.70, compared to 4 x Weekly Season Tickets|
|Annual||£4736||Save £720.40, compared to 12 x Monthly Season Tickets|
|Number of days commuting per week||Anytime Day Return ticket||Weekly Season Ticket||Monthly Season Ticket||Annual Season Ticket|
Monthly: assuming 21 working days per month
Yearly: assuming 28 days annual leave including bank holidays