Trains arriving in London between 07:00 and 10:00am and leaving between 16:00 and 19:00pm.
Customer relations: 03453227021
Twitter Customer Help: @Se_Railway
Non folding bikes cannot be taken on trains during peak times.
No Southeastern services currently have WiFi.
There are First Class services on the majority of Southeastern trains.
Complete an online form on the Southeastern website for more assistance.
High Speed Travel
Southeastern trains introduced a high-speed train timetable in 2009, using the HS1 line to connect St Pancras with Ashford and Ebbsfleet International with a domestic route. These new high-speed rail routes allowed passengers to reach the capital in just 38 minutes from Ashford. When travelling on Southeastern’s high speed line, there will be a surcharge to use the line. However, there are still chances to get a discount on your journey, using all network railcards to get cheaper tickets to London at twice the speed! There is also the opportunity to use an oyster card between St Pancras and Stratford International, which will cost less than a standard high-speed ticket between the stations.
Discover where Southeastern Trains can take you
Southeastern Mainline Train Routes
As well as the high-speed service, Southeastern Mainline is the primary network of suburban routes that connect London with the south-east region. During peak times, getting into London is straightforward, with trains running every 10 minutes on most services. So, both work and leisure passengers can enjoy a hassle-free journey without any prolonged waits.
Using London Charing Cross and Victoria as the main terminals, Southeastern Mainline trains carries passengers and commuters from the Kent region. Popular destinations for Southeastern trains include Hastings, Deal and Canterbury, giving passengers and day-trippers a chance to see some of England’s best countryside, and earliest history.
Southeastern train routes accommodate oyster card travel on all trains that have stops in zones 1-6 of the London rail network, giving passengers in the outer regions of the city easier journeys without the need for a ticket. The high-speed Southeastern trains do not have first class carriages, nor does any trains within the London travelcard area. Despite this, if you hold a first class ticket, you may be able to use the high-speed service at no extra cost.