Trains from Verona Porta Nuova to Krakow Central

• You can take your bags on board Italo trains free of charge.
• If you have a small bag or backpack, you can place it under your seat. If you’re travelling with a larger bag, you can place it on the luggage racks above your seat.
• In most cases, there are no luggage size limits. However, if you travel in Italo Smart, your bags must not be larger than 75 x 53 x 30cm.

While there’s no bar or restaurant carriage on Italo trains, you can use the vending machines on board to get snacks and drinks during your journey.

• Italo trains offer free WiFi and a free entertainment portal called ItaloLive, where you can choose from a wide selection of movies, TV series, live news, eBooks, games, music, and podcasts.
• You can also charge your devices thanks to the power sockets that are available at your seat.

• Children aged 0-3 travel for free on Italo trains if they don’t occupy a seat. However, if an adult travels with more than one child aged 0-3, they will need to pay for a seat.
• Children aged 2-14 get 50% off the Flex fare if they’re travelling in Italo’s Smart Class.

• You can travel with a folding bike if it’s stored in one of the dedicated luggage racks.
• You can travel with a traditional bike if it’s disassembled and placed in a bag that is not larger than 80 x 110 x 40cm.

• Pets under 10kg can travel for free on all Italo trains provided they’re placed in a carrier or cage.
• Pets over 10kg will need a ticket to travel with you. They must also be kept on a leash and equipped with a muzzle.

Priority seats for passengers with reduced mobility are available on Italo trains. They’re usually located next to an accessible toilet. All accessible toilets also have tactile and Braille signs.

Air-conditioning is available on all Italo trains, as well as at-seat power sockets.

On Leo Express trains, you can take a maximum of 3 pieces of luggage, but the total weight must not exceed 30 kg. You can store your small luggage in the space provided above the seats. Space for large luggage is also available in all travel classes.

With Leo Express, you can enjoy a varied menu including hot drinks, starters, main courses and desserts, perfect to satisfy small appetites as well as big ones. Gluten-free, vegetarian and vegan options are also available.

Free Wi-Fi is available on all Leo Express trains.

Children aged up to 5 years old travel free on all Leo Express services, if accompanied by someone over 10 years old.

Passengers between the ages of 6 and 17 receive a 50% discount on the adult fare when travelling in the Czech Republic.

For travel outside the Czech Republic, Leo Express offers a 25% discount.

Passengers over the age of 15 must present identification when travelling.

You can travel with your bike for an additional cost of €2.

The weight of your bike must not exceed 23kg. In addition, depending on the type of your bike, it must have a maximum length of 180 cm or 150 cm, with a maximum of 60 cm between the centre of the bike and the handlebars.

A Leo Express train can carry up to four bikes, book your ticket as soon as possible to make sure you have a space for yours.

Small pets can travel on Leo Express trains, provided they are in a cage with dimensions less than 40 x 50 x 50 cm. There’s no need to reserve a place for your pet, but the cage must be able to be placed under your seat.

Larger animals that cannot travel in cages are not allowed on board, with the only exception being assistance dogs, who can travel without any restrictions.

For wheelchair travellers, there is a dedicated wheelchair area at the entrance of carriage C. Leo Express train staff are available to help you get on and off the train.

Toilets for people with reduced mobility are available on all Leo Express trains.

• You can take your bags on board Trenitalia's regional trains free of charge.
• In most cases, there are no luggage size limits. You’ll need to make sure that your luggage is compatible with the space available on board.

At the moment, a restaurant service is not available on Trenitalia's regional trains. However, you can take your own food on board so pick up some snacks at the station before you set off.

Trenitalia's regional trains do not offer an entertainment portal on board. However, you can make use of your internet data, as well as charge your devices thanks to the power sockets that are available at your seat.

• Children under 4 can travel for free if they’re accompanied by an adult and a seat is not assigned to them.
• Children aged 4-11 can get 50% off. Older children will need to have a full-price ticket.

• You can take your bike, hoverboard, monowheel or e-scooter free of charge if it can be folded and doesn’t exceed these dimensions: 120 x 80 x 45cm.
• If your bike can’t be folded, you’ll need to buy a bike ticket or another Second Class ticket.

• Small pets can travel on Trenitalia's regional trains free of charge if they’re placed in a carrier or cage with max dimensions of 70 x 30 x 50cm.
• Bigger dogs are allowed on all trains if they have a ticket, they’re kept on a leash and equipped with a muzzle.
• Guide and assistance dogs are allowed on all trains at no additional cost.

If you need to request special assistance, you can call the toll-free number 800 90 60 60 which can be reached from a landline in Italy, or the national number +3902323232 which can be reached from a landline or mobile, even from abroad (international calling charges may apply).

Air-conditioning is available on Trenitalia's regional trains.