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You must follow the travel restrictions in your local area. If you are no longer able to travel due to Tier changes, you can find out about exchanges and refunds here. If you must travel, this is what you need to know:

Christmas Eve. Train services run as usual but may end a bit earlier on Christmas Eve.

Christmas Day. No services run on Christmas Day.

Boxing Day. No services run on Boxing Day, except for a handful of airport transfer services.

You can check to see if your train is running and find cheap tickets using our Journey Planner.

Read on for information on planned engineering works for the 2020-21 Christmas and New Year period, disruption info and advice on how to travel safely. For specific info, skip down to the relevant section on the page:

 

Are trains running on Christmas Day?

There won't be any Christmas Day trains in operation. However, there will be some coaches running to help you get home to those all-important roast dinners and mince pies. Again, our best tip here is to check for your route using our Journey Planner.

You can buy coach tickets both through our app and our easy-to-use online booking system, with the added bonus of generally cheaper prices than train tickets. Overall, it's a great way to save money especially if you're feeling the pinch this Christmas!

Book a coach ticket

Are trains running on Boxing Day?

A very limited number of services usually run on Boxing Day. Use our Journey Planner to check whether your train is running. Over 2020, the only trains that ran on Boxing Day were a handful of airport transfer services, such as the Stansted Express.

Are trains running over the New Year's period?

New Year’s Eve

New Year’s Eve trains will be in operation on most lines, although the last train may be a little earlier than usual, with some services terminating earlier in the day. Use our Journey Planner to organise your trip, so that you don’t miss out on the celebrations!

New Year’s Day

Don’t forget, train drivers are people too, and they have a right to celebrate and ring in the new year! With that being said, expect some train services to start running a little later in the day than usual on New Year’s Day. You know what to do, check your journey on our website well in advance or purchase coach tickets if you need to leave a little earlier.

Engineering works over the Christmas period

Network Rail often use the festive period as a chance to perform vital engineering works across the rail. We will keep this page updated with the latest news on planned works and disruptions.

As most lines are quieter around Christmas, it's usually a good chance for to carry out necessary engineering works. But worry not! We've got the info you need right here. You can also visit our train company engineering works page to see in-depth information.

This page will be updated with further major engineering works as they are announced, but for now, check our Journey Planner for specific routes on any dates this year.

Track improvements at Bristol Temple Meads

Network Rail are carrying out works on the tracks north of Bristol Temple Meads, affecting train services from the 27th of January to the 10th of January.

On Sunday 27th of January, trains from London Paddington to Bristol Temple Meads will terminate at Bath Spa. Bus services will replace trains between Bath Spa and Bristol. Services from Portsmouth Harbour and Cardiff Central won't call at Bristol Temple Meads.

Platforms 3-6 will be closed from the 28th to the 10th of January.

Travel safely this Christmas

Wherever you’re headed this Christmas, we want to make sure you get there as safely as possible. You can keep you and your loved ones safe by following these simple steps.

Wear a face covering

As per the Government’s instructions, you must cover your nose and mouth while on the train and in the station, unless you have an exemption.

Follow guidance

Social distancing guidance will be given in stations and on the trains. There will also be hand sanitiser available in the stations.

Avoid busy services

While the disruptions might make it difficult to avoid busy trains over the Christmas period, you can use our app’s Crowd Alerts tool to avoid the busiest services.

Use digital tickets

If you buy your tickets on our app, you will have the option of storing them on your phone as digital tickets. You won’t have to touch a ticket machine or barrier, simply hover your phone over the barcode reader and walk through.

Jolly Christmas deals

It might not be the Christmas we're used to, but there are still savings to be made on Christmas train tickets. Advance train tickets are often released up to 12 weeks before the departure date, and this is when you should be looking to book your ticket. But don’t worry! Even if you’re not 12 weeks early, you could still make savings by at least buying your ticket before the departure day. If you find yourself forgetting to buy tickets, why not sign up for our Advance Ticket Alerts? Simply tell us your route and when you’d like to travel, and we’ll notify you as soon as tickets become available.

If you’re not sure about Advance train tickets or any other type of ticket, please visit our UK ticket types page for more info.

Don’t forget to travel during Off-Peak times for even cheaper tickets. To find out more, head over to our Off-Peak train tickets page.

Last but not least, consider purchasing a Railcard for your Christmas train trip. You can now buy a digital with us - it'll live in your Trainline app alongside your digital tickets. You’ll then be able to apply it to most train tickets you buy for a whole year and get a discount of 1/3 off the price, how’s about that for an early Christmas present!

For more tips on how to save on your festive travels, check out our fun guide to Christmas trains on our blog.

Ready to book?

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Have you tried Mobile tickets? If not, why not give them a go? You’ll save on time and be able to go straight through to your train! No fuss at the ticket machines.

Need a different kind of ticket? Check out the other options available on our UK train ticket types page, or head over to our help section for more in-depth FAQs.

Frequently Asked Questions

Most train services shut down early on Christmas Eve, but will run as usual throughout the day. The exception to this is trains running in/out of London Kings Cross - there will be major disruptions to services on Christmas Eve and passengers are advised to seek alternative travel routes.

There will be no trains running on Christmas Day 2020. However, if you do need to travel, coach services will be running throughout the festive period. Check coach times and buy tickets on our National Express page.

Very few services will be running on Boxing Day, with the exception of some airport transfer services, such as the Stansted Express and Heathrow Express.

Train companies usually run an altered service on New Year's Day, with the first trains departing slightly later in the day. Use our Journey Planner to check whether your specific route will be affected.

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