Station details & facilities
Find station details and facilities information for York. Also find live train departures and arrivals for York station, helping you to plan your next journey.
Ticket Office
- Ticket Machine :
- Staff help available : False
-
Ticket Office opening hours :
For Advance Purchases, the opening hours are: Mon - Fri 08:00 till 19:45. Sat 08:00 till 18:45. Sun 09:00 till 18:45
Day Opening Hours Saturday 05:45 - 21:00 Sunday 07:30 - 21:30 Weekdays 05:30 - 21:00 - Oyster Prepay : False
- Oyster topup : False
- Oyster validator : False
Luggage
- Left Luggage available : False
- Lost Property available : False
- Lost Property phone number : 01302 362175
Facilities
- Postbox :
- Telephones :
-
Customer Service Notes :
We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.
- Customer help points :
CCTV
- CCTV :
Shops
- Shops available :
Toilets
- Toilets available :
- Showers : False
- Baby change :
WiFi
- Wifi available :
- Wifi notes :
- Web kiosk : False
ATMs
- ATM available :
- ATM notes : Located on concourse
Parking
-
Carpark opening hours :
Day Opening Hours Weekdays Open 24 hours Saturday Open 24 hours Sunday Open 24 hours - Carpark name : Station Car Park Station Short Stay Car Park
- Carpark operator : Virgin Trains East Coast Virgin Trains East Coast
- Car parking spaces : 634
-
Car parking charges :
Annual £1800.00 Daily £15.50 Monthly £235.00 Off-peak £7.50 Three Monthly £600.00 Weekly £63.00 Per Hour £2.00
Bicycle Facilities
- Cycle storage available :
- Cycle storage spaces : 626
- Sheltered cycle storage :
- Cycle storage CCTV :
-
Cycle storage location :
Within station, within car park, andÿnext to the ticket office
-
Cycle storage notes :
80 secure stands.
Accessibility
- Step-free access : Whole station
-
Step-free access notes :
Lifts and level access to all platforms. Lift available from station concourse (platform 3) to platforms 5 -11. Customer assistance available 'Call for Aid' button by taxi rank at front of station. No level access to National Rail Museum via platforms 10/11, exit at front of station and around Station Hotel.
- Ramps for train access :
- Wheelchairs available :
- Induction Loop :
- Accessible ticket machines :
- Accessible Booking Office counter :
- Accessible taxis : unknown
-
Accessible taxis notes :
No advance booking is required but it will reduce the waiting time for a wheelchair access Taxi
