York Station first opened in 1877 and is a vital junction connecting a large number of train companies with all parts of the UK, including CrossCountry, TransPennine Express, LNER, East Midlands Railway, Grand Central and Northern. Sitting halfway between London and Edinburgh there are lots of things to see and do in York including the National Railway Museum, York Minster, York Castle, the Shambles and York's Chocolate Story to name a few.
When York Station opened it was the largest anywhere in the world and today boast 11 platforms, all but 3 (9, 10 and 11) are covered by its iconic glass and wrought iron roof. York Station is also a key feature in "Britain's 100 Best Railway Stations" by Simon Jenkins and was one of only 10 stations to be award 5 stars.
|Saturday||05:45 - 21:00|
|Sunday||07:30 - 21:30|
|Weekdays||05:30 - 21:00|
|Staffing level||Full time|
Located on concourse
|Bureau de Change||Unavailable|
|Tourist Information Office||Unavailable|
|Customer Service notes|
We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.
|Customer help points||Available|
|Weekdays||Open 24 hours|
|Saturday||Open 24 hours|
|Sunday||Open 24 hours|
|Carpark name||Station Car Park Station Short Stay Car Park|
|Carpark operator||Virgin Trains East Coast Virgin Trains East Coast|
|Car parking spaces||634|
|Cycle storage spaces||626|
|Sheltered cycle storage||Available|
|Cycle storage CCTV||Available|
|Cycle storage notes|
Within station, within car park, andÿnext to the ticket office
|Cycle storage notes||<p>80 secure stands.</p>|
|Step-free access||Whole station|
|Step-free access notes|
Lifts and level access to all platforms. Lift available from station concourse (platform 3) to platforms 5 -11. Customer assistance available 'Call for Aid' button by taxi rank at front of station. No level access to National Rail Museum via platforms 10/11, exit at front of station and around Station Hotel.
|Ramps for train access||Available|
|Accessible ticket machines||Available|
|Accessible Booking Office counter||Available|
|Accessible taxis notes|
No advance booking is required but it will reduce the waiting time for a wheelchair access Taxi
York Station has a wealth of facilties across the 11 platforms. On entering the station from Station Road, the ticket office is on your left whilst directly in front of you and to the right are food outlets including Starbucks and West Cornwall Pasty Co. There is also a WH Smith and Costa Coffee just inside the main concourse.
Platforms can be access either via a footbridge (no lift) which also connects to the National Railway Museum, or via one of two subways with lifts available to all platforms. Toilets are also located on throughout the stations, by Starbucks you'll find the female toliets, whilst the mens toilets are around the corner on platform 2. Additional toilets are also located on platform 7 and 9 in the waiting room (ladies), whilst baby change, accessible toilets and the mens toilets are on platform 8.
Additional facilities at York station also included: Pumpkin Cafe on platform 10/11, WH Smith in the middle platform island, vending machines on all platforms and seating areas throughout.
Outside of the station there is a short stay car park, bike storage, taxi rank, drop-off point and a long stay car park.