Avanti West Coast
London North Eastern Railway

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Situated on Neville Street close to the River Tyne, Newcastle Central station is one of the busiest railway stations in Britain. Queen Victoria opened the historic Grade One listed building in 1850 and in 2014 refurbishment work to enhance the wonderful Victorian architectural features was completed.

Newcastle Central station is close to the Discovery Museum of Science and Local History, the O2 Academy live music venue and the Centre for Life Biotechnology Village.

Trains to Newcastle from the south mean lucky passengers get stunning views of several of the bridges over the River Tyne, as well as the renovated quaysides at Newcastle and Gateshead, now thriving cosmopolitan centres featuring public spaces, restaurants and bars.

Station details & facilities

Ticket Office opening hours: Advance tickets, reservations and Railcards are only available during the following hours: Monday - Friday 07:00 - 2000 Saturday 07:00 - 19:00 Sunday 08:45 - 20:00
DayOpening Hours
Weekdays05:00 - 21:20
Saturday 05:00 - 21:20
Sunday 07:30 - 21:20
Ticket MachineAvailable
Staff helpUnavailable
Staffing levelFull time
Oyster PrepayUnavailable
Oyster topupUnavailable
Oyster validatorUnavailable
Pre-purchase collectionAvailable
Left LuggageUnavailable
ShopsAvailable
Shops note<p>Paperchase, WH Smith, Boots, Sainsbury, Costa, Cafe Nero, Ugots, Pumpkim and ATM Coffee</p>
PostboxAvailable
TelephonesAvailable
Telephone typesCoins and cards
Station BuffetAvailable
Station Buffet notes
Coffee shop Food vending machine Public House/Bar Food outlet (Seating available)
ATMAvailable
Bureau de ChangeUnavailable
Tourist Information OfficeUnavailable
ToiletsAvailable
Toilets notes<p> Toilets are available on Platform 3 & 4  and also Platform 12  </p>
ShowersUnavailable
Baby changeAvailable
WiFiAvailable
WiFi notes
Web kioskUnavailable
Staff Help notes

ÿChanging PlacesÿToilet is available on Platform 12

Customer Service notes

We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.

Customer help pointsAvailable
CCTVAvailable
Carpark opening hours:
DayOpening Hours
Everyday04:00 - 23:00
Carpark nameStation Car Park Short stay
Carpark operatorVirgin Trains East Coast Virgin Trains East Coast
Car parking spaces469
Carpark charges
Annual£1950.00
Daily£15.50
Monthly£255.00
Off-peak£7.50
Three Monthly£650.00
Weekly£68.00
Per Hour£2.00
Cycle storageAvailable
Cycle storage spaces116
Sheltered cycle storageAvailable
Cycle storage CCTVAvailable
Cycle storage notes
Platform 12
Cycle storage notes<p>28 stands accommodating 56 cycles</p>
Step-free accessWhole station
Step-free access notes

Level/ramp access to all platforms. Underpass with lifts to platforms 3 & 4.

Ramps for train accessAvailable
WheelchairsUnavailable
Induction LoopAvailable
Accessible ticket machinesAvailable
Accessible Booking Office counterUnavailable
Opening Hours
DayOpening Hours
Weekdays06:15 - 21:00
Saturday 06:15 - 21:00
Sunday 10:00 - 21:00

Located

South end of Platform 3

Assistance dogs and other well behaved dogs on leads will be permitted in all Virgin Trains East Coast First Class Lounges

Tickets Accepted

  • Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train
  •  Any First Class Open ticket valid for travel on the Virgin Trains East Coast route
  • Virgin Trains East Coast First Advance (routed VTEC/VTEC & connections)
  • Virgin Trains East Coast First Class Reader Offer (routed VTEC/VTEC & connections)
  • Virgin Trains East Coast Rewards First Class Leisure Single (routed VTEC/VTEC & connections)
  • Virgin Trains East Coast Self Print First Class Upgrade voucher (routed VTEC/VTEC & connections)
  • Inclusive Tour Tickets (Superbreaks etc)
  • Weekend First

Restricted tickets

  • All First Class tickets valid only on other train operators, including Caledonian Sleepers

 

Facilities

Toilets / Meeting rooms, TV, newspapers

Refreshments

Complimentary: tea/coffee/hot chocolate/orange juice/water/ biscuits

Wi-Fi

Yes

Showers

No

Trains to Newcastle Central station

Newcastle train station is mainly served by LNER, CrossCountry, TransPennine Express and Northern trains. You can easily get from London Kings Cross to Newcastle in 3h 33m on LNER direct services, while you can take a CrossCountry, LNER or TransPennine Express train from Edinburgh to Newcastle in 1h 36m. Northern trains cover the routes from Middlesbrough to Newcastle (1h 17m), Hexham to Newcastle (39m) and Nunthorpe to Newcastle (1h 33m).

Newcastle train station departures and arrivals

Want to know when your next train from/to Newcastle station departs? Scroll down this page and click on the ‘Departures’ tab if you want to check all trains departing from Newcastle railway station or click on the ‘Arrivals’ tab for more information about all services arriving into Newcastle.

Since 2014, a number of improvements have made it easier for passengers to navigate the station itself. Access points have been moved and clearer signage and a simpler layout help passengers to get quick and easy access to essential travel information, such as Newcastle train timetables. New lifts and escalators ensure that getting around the station is easy, while both waiting rooms and toilet facilities have been improved and undercover parking for cycles has been increased.

Newcastle train station parking

There's a long-stay car park with step-free access at Newcastle train station. Wheelchairs users may require assistance when using car park equipment at this station.

Hotels near Newcastle train station

Looking for a hotel near Newcastle railway station? There’s a wide range of hotels you can choose from. Simply click on the button below and book now your accommodation in Newcastle.

Check hotel availability

 

Frequently asked questions

Is Newcastle station open?

Newcastle station is open every day that services are running to and from the station. The station usually opens just before the first train of the day leaves and then closes after the last train departs. Ticket office opening hours may vary.

Are trains running today from Newcastle station?

Trains arrive into and depart from Newcastle station almost every day, although there may be fewer services during the weekends and bank holidays. Check our live train times for up-to-date information on trains running to and from Newcastle.

Are there toilets at Newcastle station?

Yes, there are toilets available to use at Newcastle station.

Are dogs allowed at Newcastle station?

Yes, dogs are allowed at Newcastle station, but they should be kept on a lead or in a pet carrier at all times.

Departures and arrivals from Newcastle

Want to check the latest departures and arrivals into Newcastle station? Find live information for the next trains departing and arriving at the station below.
Departing toTrainTimePlatformStatus
to London Kings CrossLondon North Eastern Railway08:253On time
to MorpethNorthern08:301On time
to NunthorpeNorthern08:307On time
to Liverpool Lime StreetTransPennine Express08:373On time
to MetrocentreNorthern08:457On time
Arriving fromTrainTimePlatformStatus
from DarlingtonNorthern08:407On time
from MorpethNorthern09:247On time
from MiddlesbroughNorthern09:517On time
from MetrocentreNorthern09:5912On time
from YorkLondon North Eastern Railway10:092On time
Average savings on fares booked prior to day of travel vs full price fares on day of travel in the UK. Subject to availability. Excludes coach.

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