Newcastle Station | Trains to Newcastle

Situated on Neville Street close to the River Tyne, Newcastle Central Station is one of the busiest railway stations in Britain. Queen Victoria opened the historic Grade One listed building in 1850 and in 2014 refurbishment work to enhance the wonderful Victorian architectural features was completed. Newcastle station is close to the Discovery Museum of science and local history, the O2 Academy live music venue and the Centre for Life biotechnology village. Trains to Newcastle from the south mean lucky passengers get stunning views of several of the bridges over the River Tyne as well as the renovated quaysides at Newcastle and Gateshead, now thriving cosmopolitan centres featuring public spaces, restaurants and bars. Newcastle Central Station is just to the west of the Castle Keep, an impressive stone tower that is one of the few remaining sections of the original medieval fortress which gave the city its name.

Station details & facilities

Since 2014, a number of improvements have made it easier for passengers to navigate the station itself. Access points have been moved and clearer signage and a simpler layout help passengers to get quick and easy access to essential travel information, such as Newcastle train timetables. New lifts and escalators ensure that getting around the station is easy, while both waiting rooms and toilet facilities have been improved and undercover parking for cycles has been increased.

Ticket Machine :
Staff help available : False
Ticket Office opening hours : Advance tickets, reservations and Railcards are only available during the following hours: Monday - Friday 07:00 - 2000 Saturday 07:00 - 19:00 Sunday 08:45 - 20:00
Day Opening Hours
Weekdays 05:00 - 21:20
Saturday 05:00 - 21:20
Sunday 07:30 - 21:20
Oyster Prepay : False
Oyster topup : False
Oyster validator : False

Left Luggage available : False
Lost Property available : False
Lost Property phone number : 0845 059 3587

First Class Lounge description :

Located

South end of Platform 3

Assistance dogs and other well behaved dogs on leads will be permitted in all Virgin Trains East Coast First Class Lounges

Tickets Accepted
- Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train
- Any First Class Open ticket valid for travel on the Virgin Trains East Coast route
- Virgin Trains East Coast First Advance (routed VTEC/VTEC & connections)
- Virgin Trains East Coast First Class Reader Offer (routed VTEC/VTEC & connections)
- Virgin Trains East Coast Rewards First Class Leisure Single (routed VTEC/VTEC & connections)
- Virgin Trains East Coast Self Print First Class Upgrade voucher (routed VTEC/VTEC & connections)
- Inclusive Tour Tickets (Superbreaks etc)
- Weekend First
Restricted tickets
- All First Class tickets valid only on other train operators, including Caledonian Sleepers
Facilities

Toilets / Meeting rooms, TV, newspapers

Refreshments

Complimentary: tea/coffee/hot chocolate/orange juice/water/ biscuits

Wi-Fi

Yes

Showers

No
Postbox :
Telephones :
Telephones type : Coins and cards
Station Buffet notes : Coffee shop Food vending machine Public House/Bar Food outlet (Seating available)
Staff Help Notes :
ÿChanging PlacesÿToilet is available on Platform 12
Customer Service Notes :
We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.
Customer help points :

CCTV :

Shops available :
Shops note :
Paperchase, WH Smith, Boots, Sainsbury, Costa, Cafe Nero, Ugots, Pumpkim and ATM Coffee

Toilets available :
Toilets description :
Toilets are available on Platform 3 & 4 and also Platform 12
Showers : False
Baby change :

Wifi available :
Wifi notes :
Find WiFi Hotspots around Newcastle station
Web kiosk : False

ATM available :

Carpark opening hours :
Day Opening Hours
Everyday 04:00 - 23:00
Carpark name : Station Car Park Short stay
Carpark operator : Virgin Trains East Coast Virgin Trains East Coast
Car parking spaces : 469
Car parking charges :
Annual £1950.00
Daily £15.50
Monthly £255.00
Off-peak £7.50
Three Monthly £650.00
Weekly £68.00
Per Hour £2.00

Day	Opening Hours
Everyday	04:00 - 23:00

Annual	£1950.00
Daily	£15.50
Monthly	£255.00
Off-peak	£7.50
Three Monthly	£650.00
Weekly	£68.00

Per Hour	£2.00

Cycle storage available :
Cycle storage spaces : 116
Sheltered cycle storage :
Cycle storage CCTV :
Cycle storage location : Platform 12
Cycle storage notes :
28 stands accommodating 56 cycles

Step-free access : Whole station
Step-free access notes :
Level/ramp access to all platforms. Underpass with lifts to platforms 3 & 4.
Ramps for train access :
Wheelchairs available : False
Induction Loop :
Accessible ticket machines :
Accessible Booking Office counter : False

Trains to Newcastle

Address

Neville Street, Newcastle, NE1 5DL

Ticket Office Hours

Advance tickets, reservations and Railcards are only available during the following hours: Monday - Friday 07:00 - 2000 Saturday 07:00 - 19:00 Sunday 08:45 - 20:00

Day	Opening Hours
Weekdays	05:00 - 21:20
Saturday	05:00 - 21:20
Sunday	07:30 - 21:20