Trains to Newcastle
Situated on Neville Street close to the River Tyne, Newcastle Central Station is one of the busiest railway stations in Britain. Queen Victoria opened the historic Grade One listed building in 1850 and in 2014 refurbishment work to enhance the wonderful Victorian architectural features was completed. Newcastle station is close to the Discovery Museum of science and local history, the O2 Academy live music venue and the Centre for Life biotechnology village. Trains to Newcastle from the south mean lucky passengers get stunning views of several of the bridges over the River Tyne as well as the renovated quaysides at Newcastle and Gateshead, now thriving cosmopolitan centres featuring public spaces, restaurants and bars. Newcastle Central Station is just to the west of the Castle Keep, an impressive stone tower that is one of the few remaining sections of the original medieval fortress which gave the city its name.
Station details & facilities
Ticket office
| Day | Opening Hours |
|---|---|
| Weekdays | 05:00 - 21:20 |
| Saturday | 05:00 - 21:20 |
| Sunday | 07:30 - 21:20 |
| Ticket Machine | Available |
|---|---|
| Staff help | Unavailable |
| Staffing level | Full time |
| Oyster Prepay | Unavailable |
| Oyster topup | Unavailable |
| Oyster validator | Unavailable |
| Pre-purchase collection | Available |
Luggage
| Left Luggage | Unavailable |
|---|
Facilities
| Shops | Available |
|---|---|
| Shops note | <p>Paperchase, WH Smith, Boots, Sainsbury, Costa, Cafe Nero, Ugots, Pumpkim and ATM Coffee</p> |
| Postbox | Available |
| Telephones | Available |
| Telephone types | Coins and cards |
| Station Buffet | Available |
| Station Buffet notes | Coffee shop Food vending machine Public House/Bar Food outlet (Seating available) |
| ATM | Available |
| Bureau de Change | Unavailable |
| Tourist Information Office | Unavailable |
Toilets
| Toilets | Available |
|---|---|
| Toilets notes | <p> Toilets are available on Platform 3 & 4 and also Platform 12 </p> |
| Showers | Unavailable |
| Baby change | Available |
WiFi
| WiFi | Available |
|---|---|
| WiFi notes | |
| Web kiosk | Unavailable |
Staffing and customer service
| Staff Help notes | ÿChanging PlacesÿToilet is available on Platform 12 |
|---|---|
| Customer Service notes | We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business. |
| Customer help points | Available |
| CCTV | Available |
Parking
| Day | Opening Hours |
|---|---|
| Everyday | 04:00 - 23:00 |
| Carpark name | Station Car Park Short stay | ||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Carpark operator | Virgin Trains East Coast Virgin Trains East Coast | ||||||||||||||
| Car parking spaces | 469 | ||||||||||||||
| Carpark charges |
|
Bicycle Facilities
| Cycle storage | Available |
|---|---|
| Cycle storage spaces | 116 |
| Sheltered cycle storage | Available |
| Cycle storage CCTV | Available |
| Cycle storage notes | Platform 12 |
| Cycle storage notes | <p>28 stands accommodating 56 cycles</p> |
Accessibility
| Step-free access | Whole station |
|---|---|
| Step-free access notes | Level/ramp access to all platforms. Underpass with lifts to platforms 3 & 4. |
| Ramps for train access | Available |
| Wheelchairs | Unavailable |
| Induction Loop | Available |
| Accessible ticket machines | Available |
| Accessible Booking Office counter | Unavailable |
First Class Lounge
| Day | Opening Hours |
|---|---|
| Weekdays | 06:15 - 21:00 |
| Saturday | 06:15 - 21:00 |
| Sunday | 10:00 - 21:00 |
Located
South end of Platform 3
Assistance dogs and other well behaved dogs on leads will be permitted in all Virgin Trains East Coast First Class Lounges
Tickets Accepted
- Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train
- Any First Class Open ticket valid for travel on the Virgin Trains East Coast route
- Virgin Trains East Coast First Advance (routed VTEC/VTEC & connections)
- Virgin Trains East Coast First Class Reader Offer (routed VTEC/VTEC & connections)
- Virgin Trains East Coast Rewards First Class Leisure Single (routed VTEC/VTEC & connections)
- Virgin Trains East Coast Self Print First Class Upgrade voucher (routed VTEC/VTEC & connections)
- Inclusive Tour Tickets (Superbreaks etc)
- Weekend First
Restricted tickets
- All First Class tickets valid only on other train operators, including Caledonian Sleepers
Facilities
Toilets / Meeting rooms, TV, newspapers
Refreshments
Complimentary: tea/coffee/hot chocolate/orange juice/water/ biscuits
Wi-Fi
Yes
Showers
No
Since 2014, a number of improvements have made it easier for passengers to navigate the station itself. Access points have been moved and clearer signage and a simpler layout help passengers to get quick and easy access to essential travel information, such as Newcastle train timetables. New lifts and escalators ensure that getting around the station is easy, while both waiting rooms and toilet facilities have been improved and undercover parking for cycles has been increased.
Departures and arrivals from Newcastle
Departures
Arrivals
| Departing to | Train | Time | Platform | Status |
|---|---|---|---|---|
| to Liverpool Lime Street | TransPennine Express | 05:06 | 6 | On time |
| to London Kings Cross | London North Eastern Railway | 05:26 | 2 | On time |
| to Carlisle | Northern | 05:42 | 3 | On time |
| to Chathill | Northern | 05:57 | 6 | On time |
| to London Kings Cross | London North Eastern Railway | 05:59 | 4 | On time |
| Arriving from | Train | Time | Platform | Status |
|---|---|---|---|---|
| from Edinburgh | London North Eastern Railway | 07:26 | 3 | On time |
| from Leeds | CrossCountry | 07:30 | 4 | On time |
| from Carlisle | Northern | 07:36 | 6 | On time |
| from Edinburgh | CrossCountry | 07:38 | 3 | On time |
| from Doncaster | London North Eastern Railway | 07:40 | 4 | On time |
