Trains from Vienna Hbf to Werfen

In general, there is no limit to your luggage on Westbahn trains. However, a member of staff is authorised to charge a €5 supplement for bulky luggage or starting from a third piece of luggage.

On Westbahn trains, you'll find a luggage rack in the lower deck of each carriage, so that you can secure your suitcase or bag with a metal band. You can unlock the corresponding lock by using a €1 coin which will be returned to you at the end of your journey.

All Westbahn trains have a bar carriage (Westcafé) where you can buy hot and cold drinks, snacks, salads, and sandwiches. You can then eat or drink in the bar carriage or take your drink or snack back to your seat. Alternatively, you can buy snacks or drinks from the self-service vending machines available on board.

If you’re travelling in Westbahn’s First Class, an at-seat catering service is available, meaning that your meal of choice will be served straight to your seat.

Westbahn do not offer an entertainment portal on board. However, they do have free WiFi - simply log into Westlan and use the internet uninterruptedly during your journey.

Children under the age of 6 travel for free and don’t need a ticket. Children between the age of 6 and 15 pay €2 if they're with a full-paying adult or get a half-price ticket if they're travelling alone.

If your bike can’t be folded, you’ll need to pay a supplement of €4.90, €6.90 or €9.90 to take your bike on your Westbahn train, depending on your chosen route. If you don’t book your bike space online prior to departure, you’ll need to pay an additional fee of €5.10.

Please note that trains with high passenger demand don’t always allow space for bikes and bike reservations are excluded from specific train services. Folding bikes and e-scooters can be stored free of charge.

Small pets can travel on all Westbahn trains free of charge, provided they’re in a carrier or cage. You’ll need to pay €2 for pets that are kept on a leash or are equipped with a muzzle.

Westbahn staff can refuse entry to any dangerous pets without a leash and muzzle. Pets and pet carriers must not occupy seats, otherwise a full-priced ticket will be charged. Registered guide and assistance dogs are excluded from this regulation.

Westbahn trains have step-free access. If you travel with a wheelchair or a stroller, we recommend using coach 400 in the middle of the train. This coach is designed for the needs of people with reduced mobility – it offers a wider aisle than the other coaches, two bookable wheelchair spaces, and access to a PRM toilet with baby-changing facilities. Please note that Westbahn’s wheelchair spaces cannot be reserved for strollers.