Trains from Heerlen to Montpellier

When travelling with SNCB, each passenger can take 3 items of luggage on board, as long as the total weight does not exceed 30kg. Once you’ve found your seat, you can stow your luggage in the space provided above and below your seat. You can take the following luggage on board for free:

• Briefcases, rucksacks and suitcases
• Wheelchairs (manual or automatic)
• Pushchairs and prams
• Folding bikes, unicycles, scooters
• Sports equipment (e.g. skis)

Currently, SNCB does not offer a food and drink service. Although, you may bring food and drink with you to enjoy on the train.

Currently, SNCB do not offer WiFi onboard their trains or at stations.

As long as they are travelling with a person aged 12 or above with a valid ticket, children under 12 can travel for free without a ticket. However, please note that this only applies to a maximum of 4 children per passenger with a valid ticket. If you have any additional children travelling with you, they will need a half-price Kids Ticket.

Hoping to travel with your bike? You’ll need to add a Bike Supplement to your ticket. However, if you’re travelling with a folding bike, you don’t need to worry about paying. Bike Supplements are paid on top of your rail fare and cost €4 for a single journey.

When boarding, speak to the train conductor and they will tell you if there are spaces available and where you can put your bicycle. SNCB advise you not to travel with a bike at Peak times, because bicycle spaces may not be available.

Guide and assistance dogs

Travel is free for guide and assistance dogs. You won’t need to add a Pet Supplement to your ticket.

Pets

Pets are welcome to travel on SNCB trains if they are on a lead or in a small basket, cage or box. For animals on a lead, a Pet Supplement costs €3 for a single trip. If your pet is in a small basket, cage or box that is smaller than 30 x 55 x 30 cm, you do not need to pay for a Pet Supplement. Finally, your pet is not allowed to sit on the seats or tables.

Passengers with reduced mobility should directly contact SNCB to make use of their free assistance service. You can take your wheelchair on board the train for free, regardless of whether or not you use the SNCB's free assistance service. If you are blind or partially sighted, you can take the train for free in 2nd class.

There are no luggage weight limits on NS trains, so long as you can carry your bags by yourself.

There is no onboard catering on NS trains.

The majority of NS Intercity trains have free WiFi on board. If your train has WiFi available, connect to the network 'Wifi in the train' to get online.

Children under 4 travel free on NS trains. Children between 4 and 11 years old can get a 'Railrunner' ticket, which costs €2.50 a day, for unlimited travel.

Outside peak hours (from 9am to 4:30pm, and after 6pm), at the weekend, on bank holidays and during the summer months, you can take your bike on board NS trains. Bikes must be placed in the designated storage spaces, which you can find by looking for a bike symbol on the side of the carriage. Foldable bikes can be transported like normal luggage.

Small pets are allowed on board, provided that they travel on your lap or in a suitable travel carrier. Guide dogs are also allowed on board but must be recognisable as guide dogs for the blind or another type of assistance dog. Larger dogs can travel on NS trains, so long as they wear a muzzle and are kept on a lead - you must also buy a dog train ticket.

If you need help getting on or off the train, you can reserve NS Travel Assistance. This service is available 7 days a week. You need to specify the help you need on your online NS account and reserve assistance on the NS website, on the NS app or by phoning (+31) 30 235 78 22.

With AVE, you can travel with up to 3 pieces of luggage that do not exceed 290 cm and 25 kg. In total, the maximum measurements of each piece of luggage are 85 x 55 x 35 cm. Musical instruments also count as hand luggage as long as they do not exceed the dimensions 30 x 120 x 38 cm and are stored in a case.

If you’d like to stretch your legs and grab a coffee during your journey, AVE trains have an onboard bar carriage serving drinks and snacks. If you’d prefer to stay in your seat, AVE staff sell food and drinks from a trolley that will pass through the train during the journey.

On AVE trains, you can take advantage of PlayRenfe – their free WiFi and entertainment service. Giving you access to exclusive content and fast connection speeds, PlayRenfe can be downloaded from the app store on your phone. Once you’re connected, you can access the PlayRenfe portal, where you’ll find exclusive live sport, news, films and TV series.

Children under 3 years old travel for free with AVE, as long as they do not occupy a seat and have their free child ticket. Children from 3 to 14 years old can take advantage of a 40% discount on ticket prices.

On all AVE trains, each passenger can take one bicycle or scooter on board, as long as it’s folded and carried inside a case. Also, the pedals must be removed and handlebars turned 90 degrees. Lastly, if the sum of the dimensions of the case is less than 180cm, it is considered as hand luggage. However, if it’s bigger, it will be considered as special luggage (max dimensions 120 x 90 x 40 cm).

With AVE, you can travel with a pet as long as it weighs no more than 10 kg and travels inside a cage or carrier (60 x 35 x 35 cm). Your pet must have their own pet ticket, unless you’re travelling with a Premium ticket, in which case the pet ticket is free. Guide and assistance dogs travel for free.

AVE offer a free assistance and care service for people with reduced mobility. To request the service, passengers should contact AVE directly.