You can easily get to the Great North Museum by taking the train to Newcastle upon Tyne station – there are direct train services from London Kings Cross operated by LNER taking less than three hours, and from Carlisle, Nunthorpe and Edinburgh. Once you get off at the station, take the Tyne & Wear Metro and get off after two stops at Haymarket – the museum is only a five-minute walk away from there.

Located on the campus of Newcastle University, the Great North Museum is a museum of natural history and ancient civilisations which provides a wide range of interesting galleries dedicated to the story of wildlife and habitats, a wealth of archaeological finds from across the 73 mile stretch of Hadrian’s Wall and more.

Visit Great North Museum's website for opening information.


Station details & facilities

Ticket Office opening hours: Advance tickets, reservations and Railcards are only available during the following hours: Monday - Friday 07:00 - 2000 Saturday 07:00 - 19:00 Sunday 08:45 - 20:00
DayOpening Hours
Weekdays05:00 - 21:20
Saturday 05:00 - 21:20
Sunday 07:30 - 21:20
Ticket MachineAvailable
Staff helpUnavailable
Staffing levelFull time
Oyster PrepayUnavailable
Oyster topupUnavailable
Oyster validatorUnavailable
Pre-purchase collectionAvailable
Left LuggageUnavailable
Shops note<p>Paperchase, WH Smith, Boots, Sainsbury, Costa, Cafe Nero, Ugots, Pumpkim and ATM Coffee</p>
Telephone typesCoins and cards
Station BuffetAvailable
Station Buffet notes
Coffee shop Food vending machine Public House/Bar Food outlet (Seating available)
Bureau de ChangeUnavailable
Tourist Information OfficeUnavailable
Toilets notes<p> Toilets are available on Platform 3 & 4  and also Platform 12  </p>
Baby changeAvailable
WiFi notes
Web kioskUnavailable
Staff Help notes

ÿChanging PlacesÿToilet is available on Platform 12

Customer Service notes

We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.

Customer help pointsAvailable
Carpark opening hours:
DayOpening Hours
Everyday04:00 - 23:00
Carpark nameStation Car Park Short stay
Carpark operatorVirgin Trains East Coast Virgin Trains East Coast
Car parking spaces469
Carpark charges
Three Monthly£650.00
Per Hour£2.00
Cycle storageAvailable
Cycle storage spaces116
Sheltered cycle storageAvailable
Cycle storage CCTVAvailable
Cycle storage notes
Platform 12
Cycle storage notes<p>28 stands accommodating 56 cycles</p>
Step-free accessWhole station
Step-free access notes

Level/ramp access to all platforms. Underpass with lifts to platforms 3 & 4.

Ramps for train accessAvailable
Induction LoopAvailable
Accessible ticket machinesAvailable
Accessible Booking Office counterUnavailable
Opening Hours
DayOpening Hours
Weekdays06:15 - 21:00
Saturday 06:15 - 21:00
Sunday 10:00 - 21:00


South end of Platform 3

Assistance dogs and other well behaved dogs on leads will be permitted in all Virgin Trains East Coast First Class Lounges

Tickets Accepted

  • Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train
  •  Any First Class Open ticket valid for travel on the Virgin Trains East Coast route
  • Virgin Trains East Coast First Advance (routed VTEC/VTEC & connections)
  • Virgin Trains East Coast First Class Reader Offer (routed VTEC/VTEC & connections)
  • Virgin Trains East Coast Rewards First Class Leisure Single (routed VTEC/VTEC & connections)
  • Virgin Trains East Coast Self Print First Class Upgrade voucher (routed VTEC/VTEC & connections)
  • Inclusive Tour Tickets (Superbreaks etc)
  • Weekend First

Restricted tickets

  • All First Class tickets valid only on other train operators, including Caledonian Sleepers



Toilets / Meeting rooms, TV, newspapers


Complimentary: tea/coffee/hot chocolate/orange juice/water/ biscuits





More about the Great North Museum

The Great North Museum was built as a natural history museum in 1884 to house the growing collections of the Natural History Society of Northumbria. Today is a popular free family destination with a varying programme of exhibitions, expert talks, courses and activities for children.

Not only can you learn about the world of the Ancient Egyptian, Etruscan and Greek civilisations, but you can also use the library and natural history archive for personal interest or study on the second floor – we're sure history lovers will be thrilled!

Make sure you stop by the World Cultures gallery and discovers all the objects collected from across the world, including the Islands of the Pacific, the great land masses of Africa and Asia, and the plains of North America.

Departures and arrivals from Newcastle

Want to check the latest departures and arrivals into Newcastle station? Find live information for the next trains departing and arriving at the station below.
Departing toTrainTimePlatformStatus
to MetrocentreNorthern16:1510On time
to Berwick-upon-TweedLondon North Eastern Railway16:20On time
to NunthorpeNorthern16:3010On time
to MetrocentreNorthern16:329On time
to London Kings CrossLondon North Eastern Railway16:343On time
Arriving fromTrainTimePlatformStatus
from Liverpool Lime StreetTransPennine Express16:135Late
from Berwick-upon-TweedLondon North Eastern Railway16:15On time
from CarlisleNorthern16:2310On time
from PlymouthCrossCountry16:284On time
from Berwick-upon-TweedCrossCountry16:30On time

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