Hemel Hempstead train station’s location – about a mile from the town centre – is the legacy of landowner disputes during the construction of the London to Birmingham Railway in the 1830s. Some parts of Hemel Hempstead Old Town might still be familiar to those landowners today, but for the most part the town was transformed after WW2, when it was chosen as the site of a new town to house Londoners displaced by the Blitz and slum clearances.
Today, Hemel Hempstead station is well-connected to London Euston, as well as Milton Keynes, Northampton and destinations on the West London Route. Marlowes, Hemel Hempstead’s main shopping street, is a short walk from the station through Heath Park. You’ll also pass one of the most famous features from the new town development – Plough Roundabout, known as the ‘Magic Roundabout’, which consists of six small roundabouts arranged in a circle, and was the first such system in Britain.
|Weekdays||06:00 - 20:00|
|Saturday||07:00 - 20:00|
|Sunday||08:00 - 19:00|
|Staffing level||Part time|
|Telephone types||Coins and cards|
|Bureau de Change||Unavailable|
|Tourist Information Office||Unavailable|
|Staff Help notes|
Please note that staff help is only available when the ticket office is open.
To ensure that we provide the best service possible we recommend that customers who require assistance book with us and provide at least 1 working day's notice. We will always aim to assist customers whether they have booked assistance or not. Booking assistance gives you the extra reassurance that your needs will be met.
|Customer Service notes|
We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.
**Hemel Hempsted is accredited by the Secure Station Scheme**
|Customer help points||Unavailable|
|Everyday||Open 24 hours|
|Weekdays||Open 24 hours|
|Saturday||Open 24 hours|
|Sunday||Open 24 hours|
|Carpark name||Station Car Park|
|Carpark operator||Meteor Parking Ltd|
|Car parking spaces||496|
|Cycle storage spaces||64|
|Sheltered cycle storage||Unavailable|
|Cycle storage CCTV||Available|
|Cycle storage notes|
|Step-free access||Whole station|
|Step-free access notes|
There are liftsÿproviding step free accessÿbetween the subway andÿall platforms.ÿ
Alternatively there are 28 steps up to platform 4,ÿ28 steps up to platform 3 and 2 andÿ28 steps up to platform 1.
There is level acccess via main entrance to Booking Hall and subway; also level access direct to subway via side gate.
|Ramps for train access||Available|
|Accessible ticket machines||Available|
|Accessible Booking Office counter||Unavailable|
|Accessible taxis notes|
Accessible taxis are available
Hemel Hempstead train station is mainly served by West Midlands Railway and Southern trains. West Midlands Railway connect London Euston to Hemel Hempstead in 29m and Milton Keynes Central to Hemel Hempstead in 31m. Southern trains cover the route from Clapham Junction to Hemel Hempstead in 48m.
Need more information on how to get to Hemel Hempstead by train? Check out our dedicated page to trains to Hemel Hempstead.
Want to know when your next train from/to Hemel Hempstead station departs? Scroll down this page and click on the ‘Departures’ tab if you want to check all trains departing from Hemel Hempstead railway station or click on the ‘Arrivals’ tab for more information about all services arriving into Hemel Hempstead.
Hemel Hempstead train station has four platforms. The main entrance and ticket hall are to the north of the station, off London Road. Access to the four platforms is via a subway from the ticket hall, with lifts for step-free access There is a coffee shop on platform 4 (trains towards London) and waiting rooms on platform 1 and between platforms 2 and 3 (trains towards Milton Keynes and Northampton). Bus stops for onward travel are outside the station building on London Road.
Hemel Hempstead train station has two car parks - one for short-stay and one for long-stay parking. Both car parks are opposite the station's main entrance and don't have step-free access, so wheelchair users will need assistance to get into the station.
Looking for a hotel near Hemel Hempstead railway station? There’s a wide range of hotels you can choose from. Simply click on the button below and book now your accommodation in Hemel Hempstead.
Hemel Hempstead station is open every day that services are running to and from the station. The station usually opens just before the first train of the day leaves and then closes after the last train departs. Ticket office opening hours may vary.
Trains arrive into and depart from Hemel Hempstead station almost every day, although there may be fewer services during the weekends and bank holidays. Check our live train times for up-to-date information on trains running to and from Hemel Hempstead.
Yes, there are toilets available to use at Hemel Hempstead station.
Yes, dogs are allowed at Hemel Hempstead station, but they should be kept on a lead or in a pet carrier at all times.