London North Eastern Railway
Great Western Railway

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Hemel Hempstead station’s location – about a mile from the town centre – is the legacy of landowner disputes during the construction of the London to Birmingham Railway in the 1830s. Some parts of Hemel Hempstead Old Town might still be familiar to those landowners today, but for the most part the town was transformed after WW2, when it was chosen as the site of a new town to house Londoners displaced by the Blitz and slum clearances. Today the station carries commuters to London Euston, as well as serving Milton Keynes, Northampton and destinations on the West London Route. Marlowes, Hemel Hempstead’s main shopping street, is a short walk from the station through Heath Park. You’ll also pass one of the most famous features from the new town development – Plough Roundabout, known as the ‘Magic Roundabout’, consists of six small roundabouts arranged in a circle, and was the first such system in Britain.

Station details & facilities

Ticket Office opening hours:
DayOpening Hours
Weekdays06:00 - 20:00
Saturday 07:00 - 20:00
Sunday 08:00 - 19:00
Ticket MachineAvailable
Staff helpAvailable
Staffing levelPart time
Oyster PrepayUnavailable
Oyster topupUnavailable
Oyster validatorUnavailable
Pre-purchase collectionAvailable
Left LuggageUnavailable
Telephone typesCoins and cards
Station BuffetAvailable
Bureau de ChangeUnavailable
Tourist Information OfficeUnavailable
Information Systems
  • Announcements
  • Departure screens
Baby changeUnavailable
WiFi notes
Web kioskUnavailable
Staff Help notes

Please note that staff help is only available when the ticket office is open.

To ensure that we provide the best service possible we recommend that customers who require assistance book with us and provide at least 1 working day's notice. We will always aim to assist customers whether they have booked assistance or not. Booking assistance gives you the extra reassurance that your needs will be met.

Customer Service notes

We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.

**Hemel Hempsted is accredited by the Secure Station Scheme**


Customer help pointsUnavailable
Carpark opening hours:
DayOpening Hours
EverydayOpen 24 hours
WeekdaysOpen 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Carpark nameStation Car Park
Carpark operatorMeteor Parking Ltd
Car parking spaces496
Carpark charges
Three Monthly£201.00
Cycle storageAvailable
Cycle storage spaces64
Sheltered cycle storageUnavailable
Cycle storage CCTVAvailable
Cycle storage notes
car park
Step-free accessWhole station
Step-free access notes

There are liftsÿproviding step free accessÿbetween the subway andÿall platforms.ÿ

Alternatively there are 28 steps up to platform 4,ÿ28 steps up to platform 3 and 2 andÿ28 steps up to platform 1.

There is level acccess via main entrance to Booking Hall and subway; also level access direct to subway via side gate.

Ramps for train accessAvailable
Induction LoopAvailable
Accessible ticket machinesAvailable
Accessible Booking Office counterUnavailable
Accessible taxisunknown
Accessible taxis notes

Accessible taxis are available

The main entrance and ticket hall are to the north of the station, off London Road. Access to the four platforms is via a subway from the ticket hall, with lifts for step-free access There is a coffee shop on platform 4 (trains towards London) and waiting rooms on platform 1 and between platforms 2 and 3 (trains towards Milton Keynes and Northampton). Bus stops for onward travel are outside the station building on London Road.

Departures and arrivals from Hemel Hempstead

Want to check the latest departures and arrivals into Hemel Hempstead station? Find live information for the next trains departing and arriving at the station below.
Departing toTrainTimePlatformStatus
to London EustonWest Midlands Trains07:234Late
to London EustonWest Midlands Trains07:354On time
to TringWest Midlands Trains07:373On time
to NorthamptonWest Midlands Trains07:473On time
to London EustonWest Midlands Trains07:514On time
Arriving fromTrainTimePlatformStatus
from Milton Keynes CentralWest Midlands Trains07:234Late
from BletchleyWest Midlands Trains07:344On time
from London EustonWest Midlands Trains07:373On time
from London EustonWest Midlands Trains07:463On time
from NorthamptonWest Midlands Trains07:504On time
Average savings on fares booked prior to day of travel vs full price fares on day of travel in the UK. Subject to availability. Excludes coach.

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