A historic city with charm to spare, Ely lies in the heart of East Cambridgeshire's Fen countryside. Its surroundings yield some stunning views, including the one of the River Great Ouse that visitors enjoy as the train glides into town. When you arrive, a ten-minute walk from the station will take you to another spectacular view, this one man-made: Ely Cathedral, one of UK's most breath-taking religious buildings. Ely's station was built in 1845, and was refurbished in the early 1990s, adding a fort-like facade designed to blend in with the city's architectural surroundings. The station subsequently won Best Medium Sized Station at the 1987 National Rail Awards. Just an hour away from London Kings Cross, Ely offers an ideal mini-break from the city. The Stained Glass Museum, the only museum dedicated to stained glass in the UK, can be found in the cathedral and Oliver Cromwell's House is also worth a visit.
|Weekdays||06:00 - 20:00|
|Saturday||06:00 - 20:00|
|Sunday||08:30 - 18:30|
|Staffing level||Full time|
|Telephone types||Coins and cards|
Located on concourse
|Bureau de Change||Unavailable|
|Tourist Information Office||Unavailable|
|Staff Help notes|
Please note that assistance is only available during the station staffed hours (see above), unless pre-booked.
|Customer Service notes|
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
|Customer help points||Unavailable|
|Weekdays||Open 24 hours|
|Saturday||Open 24 hours|
|Sunday||Open 24 hours|
|Carpark name||Station Car Park Premium Bay|
|Carpark operator||National Car Parks Ltd National Car Parks Ltd|
|Car parking spaces||152|
|Cycle storage spaces||216|
|Sheltered cycle storage||Available|
|Cycle storage CCTV||Unavailable|
|Cycle storage notes|
Platform 1 and forecourt
|Step-free access||Whole station|
|Step-free access notes|
|Ramps for train access||Available|
|Accessible ticket machines||Available|
|Accessible Booking Office counter||Available|
|Accessible taxis notes|
Details of nearest taxis are shown on station information poster
Ely station has a single entrance that leads into the concourse and to platform 1. A subway with ramp access connects to platform 2 and platform 3. There are toilets on all platforms, and bike racks on platform 1 and on the station forecourt. North and southbound services (to London, Cambridge and King's Lynn) use platforms 1 and 2, while services east and west (towards Ipswich and Liverpool) use platform 3.