London North Eastern Railway
Great Western Railway

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Basingstoke station, with its clock towers and red brick, has a reassuringly traditional look in an area of town that has seen major changes in past fifteen years. Developed in the 1970s, The Malls, a shopping precinct south of the station, now looks much more 21st century, and 2002's Festival Place, next to the station, is home to over 200 shops to wander around as well as a number of bars and restaurants on Festival Square. From the railway station, the historic heart of Basingstoke, between the Haymarket and the Willis Museum on Market Place, is on the other side of the shopping centres. A few minutes' walk from both the station and the town centre lies Eastrop Park, with its green spaces, boating lake and jogging trails. The park hosts a wide range of events and concerts during the warmer months.

Station details & facilities

Ticket Office opening hours:
DayOpening Hours
Weekdays06:00 - 21:30
Saturday 06:00 - 21:30
Sunday 07:00 - 21:30
Ticket MachineAvailable
Staff helpUnavailable
Staffing levelFull time
Oyster PrepayUnavailable
Oyster topupUnavailable
Oyster validatorUnavailable
Pre-purchase collectionAvailable
Left LuggageUnavailable
Lost PropertyAvailable
ShopsUnavailable
PostboxAvailable
TelephonesAvailable
Telephone typesCoins and cards
Station BuffetAvailable
ATMAvailable
Bureau de ChangeUnavailable
Tourist Information OfficeUnavailable
ToiletsAvailable
ShowersUnavailable
Baby changeAvailable
WiFiUnavailable
Web kioskUnavailable
Customer Service notes

Please contact our Customer Service Centre on 0345 6000 650

Customer help pointsAvailable
CCTVAvailable
Carpark opening hours:
DayOpening Hours
WeekdaysOpen 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
DayOpening Hours
WeekdaysOpen 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Carpark nameBunion Place and North Yard Premium
Car parking spaces770
Carpark charges
Annual£1200.00
Daily£8.50
Monthly£118.00
Off-peak£4.00
Three Monthly£354.00
Weekly£42.50
Annual£1500.00
Daily£12.00
Off-peak£6.00
Cycle storageAvailable
Cycle storage spaces198
Sheltered cycle storageAvailable
Cycle storage CCTVAvailable
Cycle storage notes

Car park and platform 4

Step-free accessWhole station
Step-free access notes

Basingstoke is fully accessable to wheelchair users. Lifts available 24 hours.

Ramps for train accessAvailable
WheelchairsAvailable
Induction LoopAvailable
Accessible ticket machinesAvailable
Accessible Booking Office counterUnavailable

The entrance from the town-centre side and The Malls leads into a booking hall with shops, toilets and a ticket office. Access to all five platforms is by a subway - with lifts for step-free access - which connects to the north entrance of the station. There are additional cafes, waiting rooms and toilet facilities both on platform 4 and between platforms 2 and 3. Easy to get to, the bus stop and taxi rank are outside the main booking hall.

Departures and arrivals from Basingstoke

Want to check the latest departures and arrivals into Basingstoke station? Find live information for the next trains departing and arriving at the station below.
Departing toTrainTimePlatformStatus
to BournemouthCrossCountry17:142On time
to London WaterlooSouth Western Railway17:183Late
to ReadingGreat Western Railway17:185On time
to London WaterlooSouth Western Railway17:241On time
to ReadingGreat Western Railway17:325On time
Arriving fromTrainTimePlatformStatus
from Manchester PiccadillyCrossCountry17:102On time
from Portsmouth HarbourSouth Western Railway17:173Late
from ReadingGreat Western Railway17:225On time
from London WaterlooSouth Western Railway17:281On time
from SalisburySouth Western Railway17:283On time
Average savings on fares booked prior to day of travel vs full price fares on day of travel in the UK. Subject to availability. Excludes coach.

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