Arriva Trains Wales peak hours are 7:00 to 9:30 am and 16:00 to 18:30 pm.
Customer relations: 03333 211 202
Twitter Customer Help: @ArrivaTW
Arriva Trains Wales can normally accept only 2 bikes per train. Reservation during peak times is advised.
Free WiFi is available on 70% of the entire rail service.
Business class is available on selected Holyhead to Cardiff trains.
If you lose an item during your journey, contact Arriva Trains Wales via email or visit their website to file a lost property form.
Cardiff to Swansea
One of the busiest commuter routes for Arriva Trains Wales is the Cardiff Central to Swansea route, connecting the two biggest Welsh cities on one line. Running 4 trains an hour during peak times, passengers can move between the cities in under an hour, making it a fantastic alternative to driving. Booking train tickets for this route in advance can also give a great opportunity to get cheap rail tickets for this journey, which is great for business travel or day trips.Things to do in Cardiff range from fun days out seeing historical sights, catching a sporting event or concerts or even just a little retail therapy and a night out! The Principality Stadium hosts musical events and Welsh Rugby games, creating an atmosphere that is only seen to be believed. If it is
Things to do in Cardiff range from fun days out seeing historical sights, catching a sporting event or concerts or even just a little retail therapy and a night out! The Principality Stadium hosts musical events and Welsh Rugby games, creating an atmosphere that is only seen to be believed. If it is the culture you want, Cardiff Bay or the Wales Millennium Centre provide a change of pace and let you take in some of the history of the local area and with things to learn and sights to see.
Swansea offers a welcome break for those looking for a relaxing weekend away. With a number of beaches and waterfronts to experience, including Gower Peninsula and Three Cliffs Bay, there is plenty of space to unwind as well as taking in the coastal sights.
Discover where Arriva Trains Wales can take you
Arriva Trains Wales Routes
While Swansea to Cardiff is a major route, Arriva Trains Wales also provides services across the region, with routes also into Manchester Piccadilly, Birmingham New Street and Shrewsbury as connection stations for passengers. The Mainline routes bring these towns and cities closer together, providing commuter links between the Midlands and Wales, as well as passenger connections into Birmingham and Manchester to continue onward journeys.
Arriva Trains Wales also includes the Valley & Cardiff local line, providing rail links between the towns along the Valley coast for customers travelling into the capital city, while these trains are more infrequent they still provide great links for those living away to travel in for work or leisure.
About Arriva Trains Wales
The Wales and Borders franchise has been run by Arriva since 2003, with the current contract scheduled to end in 2018. 247 stations are operated by the franchise, highlighting the importance the line is to the region.