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Norwich Railway Station is a major terminus and changing point for travellers seeking passage across the East of England and beyond, and serves the city of Norwich in Norfolk, with regular trains across the country by Greater Anglia and East Midlands Railway.

Station details & facilities

Ticket Office opening hours:
DayOpening Hours
Weekdays04:45 - 20:45
Saturday 04:45 - 20:45
Sunday 06:45 - 20:45
Ticket MachineAvailable
Staff helpUnavailable
Staffing levelFull time
Oyster PrepayUnavailable
Oyster topupUnavailable
Oyster validatorUnavailable
Pre-purchase collectionAvailable
Left LuggageUnavailable
Shops noteNews agent Mini supermarket Passport Photo Booth
Telephone typesCoins and cards
Station BuffetAvailable
Station Buffet notes
Coffee shop Cold drinks vending machine Food vending machine Food outlet (Seating available) Food outlet (Seating unavailable)
Bureau de ChangeUnavailable
Tourist Information OfficeUnavailable
Information Systems
  • Announcements
  • Arrival screens
  • Departure screens
Baby changeAvailable
WiFi notes
Web kioskAvailable
Staff Help notes
Please note that assistance is only available during the station staffed hours (see above), unless pre-booked.
Customer Service notes

Monday-Saturday 08:00-20:00ÿ
Sunday 10:00-20:00ÿ
Bank Holidays 09:00-18:00ÿ

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.


Customer help pointsAvailable
Carpark opening hours:
DayOpening Hours
Everyday04:30 - 01:30
DayOpening Hours
Saturday Open 24 hours
Sunday Open 24 hours
DayOpening Hours
EverydayOpen 24 hours
Carpark nameStation Car Park Riverside Multi-storey Lower Clarence Road
Carpark operatorNational Car Parks Ltd RCP
Car parking spaces1187
Carpark charges
Cycle storageAvailable
Cycle storage spaces158
Sheltered cycle storageAvailable
Cycle storage CCTVAvailable
Cycle storage notes
On forecourt and within station
Cycle storage notes<span style="font-family: ;" data-sheets-rawvalue="158 sheffield stand spaces">158 sheffield stand spaces</span>
Step-free accessWhole station
Step-free access notes


Ramps for train accessAvailable
Induction LoopAvailable
Accessible ticket machinesAvailable
Accessible Booking Office counterAvailable
Accessible taxisunknown
Accessible taxis notes

Details of nearest taxis are shown on station information poster


Trainline's top spots near Norwich station

Looking for a coffee on the way to the station? We've collected a list of our favourite independent coffee houses and eateries within walking distance of the station - check them out below!


How far?

What's it all about?

Cupcake & Co 19 minutes The prettiest, most welcoming coffee and cake stop in historic Norwich Lanes.
King's Coffee 8 minutes Coffee shop with a varied selection of delicious hot foods.
Butterfly Cafe 7 minutes Local cafe with friendly staff and homemade cakes.




Train services to Norwich station

Norwich train station is mainly served by Greater Anglia and EMR trains. East Midlands Railway operate services from Liverpool to Norwich in 5h 26m and from Peterborough to Norwich in 1h 35m. Greater Anglia trains connect Norwich to London Liverpool Street (with one semi-fast and one stopping service) on the Great Eastern Main Line, Norwich to Cambridge on the Breckland Lines, Norwich to Sheringham on the Bittern Lines, Norwich to Great Yarmouth on two separate branches of the Wherry Lines, and Norwich to Lowestoft on the Wherry Lines.

Need more information on how to get to Norwich by train? Check out our dedicated page to trains to Norwich.

Norwich train station departures and arrivals

Want to know when your next train from/to Norwich station departs? Scroll down this page and click on the ‘Departures’ tab if you want to check all trains departing from Norwich railway station or click on the ‘Arrivals’ tab for more information about all services arriving into Norwich.

Norwich Station is fully outfitted with amenities for customer use. Cycle storage, a car park, and PlusBus ticketing are all available, and the ticket office is fully staffed with both manned stations and self-service machines. Departure and arrival boards, as well as toilets, waiting rooms, public WiFi, and cashpoints are provided for customer use. There is step-free access throughout the station.

Norwich train station parking

Norwich train station has one car park, which is located opposite the station's main entrance. Step-free access is available not only here but also throughout the whole station.

Hotels near Norwich train station

Looking for a hotel near Norwich railway station? There’s a wide range of hotels you can choose from. Simply click on the button below and book now your accommodation in Norwich.

Check hotel availability


Frequently asked questions

Is Norwich station open?

Norwich station is open every day that services are running to and from the station. The station usually opens just before the first train of the day leaves and then closes after the last train departs. Ticket office opening hours may vary.

Are trains running today from Norwich station?

Trains arrive into and depart from Norwich station almost every day, although there may be fewer services during the weekends and bank holidays. Check our live train times for up-to-date information on trains running to and from Norwich.

Are there toilets at Norwich station?

Yes, there are toilets available to use at Norwich station.

Are dogs allowed at Norwich station?

Yes, dogs are allowed at Norwich station, but they should be kept on a lead or in a pet carrier at all times.

Departures and arrivals from Norwich

Want to check the latest departures and arrivals into Norwich station? Find live information for the next trains departing and arriving at the station below.
Departing toTrainTimePlatformStatus
to London Liverpool StreetGreater Anglia07:051On time
to SheringhamGreater Anglia07:155On time
to CambridgeGreater Anglia07:293AOn time
to Great YarmouthGreater Anglia07:365AOn time
to LowestoftGreater Anglia07:556On time
Arriving fromTrainTimePlatformStatus
from Great YarmouthGreater Anglia06:575On time
from LowestoftGreater Anglia07:203AOn time
from IpswichGreater Anglia07:234On time
from CambridgeGreater Anglia07:255BOn time
from SheringhamGreater Anglia07:285AOn time
Average savings on fares booked prior to day of travel vs full price fares on day of travel in the UK. Subject to availability. Excludes coach.

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