Chester Train Station

Q: Are there toilets at Chester station?

Yes there are toilets available to use at Chester station.

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Chester Station is to the east of the Phoenix Tower and Chester Cathedral, just outside the city walls. Originally a joint station sharing tracks and facilities with a number of train operating companies, Chester Station has an ornate Italianate frontage and high in the roof beams there are carved wooden owls placed so as to deter wild pigeons.

The Shropshire Union Canal, which passes through some isolated and rural countryside, also runs through Newtown near the station. Nearby Brook Street is a popular shopping area with restaurants, pubs and a post office. About five minutes away on foot is the charming Little Theatre on Brook Street, while a ten-minute walk towards the south of Newtown from the station leads to Grosvenor Park, where the Chester Grosvenor Park Open Air Theatre presents a series of open-air productions every summer.

Ticket office

Ticket Machine	Available
Staff help	Unavailable
Staffing level	The staff is available at all times.
Oyster Prepay	Unavailable
Oyster topup	Unavailable
Oyster validator	Unavailable
Pre-purchase collection	Available

Luggage

Left Luggage	Unavailable
Left Luggage Website	https://www.nationalrail.co.uk/
Lost Property	Available
Lost Property phone number	03333 211 202
Lost Property Website	https://www.nationalrail.co.uk/

Facilities

Shops	Available
Shops note	News agent
Postbox	Unavailable
Telephones	Available
Telephone types	Cards and coins
Station Buffet	Available
Station Buffet notes	Coffee shop Buffet Public House/Bar
ATM	Available
ATM notes	Located on concourse
Bureau de Change	Unavailable
Tourist Information Office	Unavailable
Nearest station with more facilities	Lifts are available to all platforms

Toilets

Toilets	Available
Toilets notes	The toilets are located on Main Concourse and on Platform 7a. The National key toilets are located on the Main Concourse and on Platform 7a; these toilets are operated by a radar key.
Showers	Unavailable
Baby change	Available

WiFi

WiFi	Unavailable
WiFi notes	Find WiFi Hotspots around Chester station.
Web kiosk	Unavailable

Staffing and customer service

Staff Help notes	The meeting point for customers who have booked Assistance or wish to request Assistance is the Customer Services Office in the main concourse.
Customer Service notes	Contact our Customer Relations team directly at https://tfwrail.wales/contact-us
Customer help points	Unavailable
CCTV	Available

Parking

Carpark name	Chester East
Carpark operator	National Car Parks Ltd
Car parking spaces	113

Bicycle Facilities

Cycle storage	Available
Cycle storage spaces	76
Sheltered cycle storage	Available
Cycle storage CCTV	Available
Cycle storage notes	in the concourse
Cycle storage notes	There are stands available.

Accessibility

Step-free access	Step free access is available throughout the whole station.
Ramps for train access	Available
Wheelchairs	Available
Induction Loop	Available
Accessible ticket machines	Available
Accessible Booking Office counter	Available
Accessible taxis	Accessible taxis are available at this station, please see below for more information
Accessible taxis notes	Chester station is a major station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night.

First Class Lounge

Trains to Chester station

Chester train station is mainly served by Transport for Wales, Avanti West Coast and Northern trains. Frequent Transport for Wales services connect Liverpool to Chester in 44m and Shrewsbury to Chester in 58m. Avanti West Coast cover the route from Crewe to Chester in 22m, while the route from Manchester to Chester (1h 7m) is operated by both Transport for Wales and Northern trains.

Need more information on how to get to Chester by train? Check out our dedicated page to trains to Chester.

Chester train station departures and arrivals

Want to know when your next train from/to Chester station departs? Scroll down this page and click on the ‘Departures’ tab if you want to check all trains departing from Chester railway station or click on the ‘Arrivals’ tab for more information about all services arriving into Chester.

The station's main entrance leads to the ticket hall containing a customer services reception and a ticket centre, plus cafés, a bar and a magazine/bookshop. There are five platforms next to these facilities with a further six accessible by a bridge across the tracks.

Chester train station parking

Chester train station has good parking facilities for 113 cars (6 accessible spaces) and 76 stands for bicycles, which are under cover behind the buffet in the concourse.

Hotels near Chester train station

Looking for a hotel near Chester railway station? There’s a wide range of hotels you can choose from. Simply click on the button below and book now your accommodation in Chester.

Check hotel availability

Frequently asked questions

Is Chester station open?

Chester station is open every day that services are running to and from the station. The station usually opens just before the first train of the day leaves and then closes after the last train departs. Ticket office opening hours may vary.

Are trains running today from Chester station?

Trains arrive into and depart from Chester station almost every day, although there may be fewer services during the weekends and bank holidays. Check our live train times for up-to-date information on trains running to and from Chester.

Are there toilets at Chester station?

Yes, there are toilets available to use at Chester station.

Are dogs allowed at Chester station?

Yes, dogs are allowed at Chester station, but they should be kept on a lead or in a pet carrier at all times.

Departures
Arrivals

Departing to	Train	Time	Platform	Status
to Holyhead	Transport for Wales	00:40	3	On time
to Manchester Airport	Transport for Wales	03:51		On time
to Birmingham International	Transport for Wales	04:22	4	Scheduled
to Crewe	Transport for Wales	04:46	4	Scheduled
to Manchester Airport	Transport for Wales	04:55	7A	Scheduled

See more departures from Chester

Arriving from	Train	Time	Platform	Status
from Chester	Merseyrail	00:27	7B	On time
from Shrewsbury	Transport for Wales	00:33	4	Late
from Cardiff Central	Transport for Wales	00:36	4	On time
from Manchester Airport	Transport for Wales	00:40	3	Late
from Manchester Piccadilly	Northern	00:41	5	On time

See more arrivals to Chester

† Average savings on advance fares booked at least one week before day of travel vs Anytime fares purchased on day of travel. Subject to availability. Excludes coach.

Station details & facilities

Ticket office

Luggage

Facilities

Toilets

WiFi

Staffing and customer service

Parking

Bicycle Facilities

Accessibility

First Class Lounge

Trains to Chester station

Chester train station departures and arrivals

Chester train station parking

Hotels near Chester train station

Frequently asked questions

Is Chester station open?

Are trains running today from Chester station?

Are there toilets at Chester station?

Are dogs allowed at Chester station?

Departures and arrivals from Chester

Departures

Arrivals

Useful travel tips

Mobile App

Off peak fares

Seat Reservations

Travelling with a bicycle

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