Station details & facilities
Ticket Office
- Ticket Machine :
- Staff help available :
-
Ticket Office opening hours :
None
Day Opening Hours Monday - 07:00 - 13:00
- 15:00 - 17:00
Tuesday Wednesday 07:00 - 13:00 Friday 07:00 - 21:00 Saturday 08:00 - 19:00 Sunday 11:00 - 15:00 - Oyster Prepay : False
- Oyster topup : False
- Oyster validator : False
Facilities
- Postbox : False
- Telephones :
- Telephones type : Coins and cards
-
Staff Help Notes :
Please note that staff help is only available when the ticket office is open.
To ensure that we provide the best service possible we recommend that customers who require assistance book with us and provide at least 1 working day's notice. We will always aim to assist customers whether they have booked assistance or not. Booking assistance gives you the extra reassurance that your needs will be met.
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Customer Service Notes :
We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.
**Butlers Lane is acredited by the Secure Station Scheme**
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- Customer help points :
WiFi
- Wifi available : False
- Wifi notes : Find WiFi Hotspots around Butlers Lane station
- Web kiosk : False
Parking
- Car parking spaces : 0
Bicycle Facilities
- Cycle storage available :
- Cycle storage spaces : 4
- Sheltered cycle storage : False
- Cycle storage CCTV :
Accessibility
- Step-free access : Part of station
-
Step-free access notes :
Access to platforms via separate entrances from road overbridge. 25 stepsdown to Lichfield platform. 35 steps down to Birmingham platform.
- Ramps for train access : False
- Wheelchairs available : False
- Induction Loop :
- Accessible ticket machines : False
- Accessible Booking Office counter : False
- Accessible taxis : unknown
-
Accessible taxis notes :
Accessible taxis are not available
