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How to use the Trainline's voice app

Confused about Voice search? Let’s break it down.

The Google Assistant lets you use your voice, instead of typing a question into Google’s search bar, to get information and answers – super handy for when you’re bathing the dog, getting the kids ready for school or practicing a spot of yoga…

So, we teamed up with the Google Assistant to let you search for live journey information, from our app, by asking a question out loud. For example, if you set up a regular commute, you could ask “Is my train on time?”, or “How long does the journey from London Euston to Manchester Piccadilly take?”.

Our rap flows, it’s more than a question and answer. What’s really clever, is our app builds and responds on the last thing you’ve said. And, who better to put our beats to the test than Big Shaq? Why? Well, why not? See it as a way to entertain the kids on a long journey, or a bit of fun with your friends…

To learn just how much information you can get from our app, say “talk to Trainline” to your Google Assistant and ask, “What can you do?”. Or, ask for a train joke or some fun facts about trains.

It's time to rhyme...

If you’ve got Google Assistant on your device, you can say “talk to Trainline” and get answers to questions you have about your journey, hands free. Pretty cool, right?

Well, we went one step cooler and teamed up with UK rapper Big Shaq, to bring you the world’s first Voice-activated rap battle…





The deets for the beats

To have a go yourself, you’ll need two devices – one Google Assistant-enabled device to rap with and one to play the karaoke video below, so you can follow the lyrics. If you’re an Android user you’ll already have the Google Assistant, just press and hold the home button on your device to start. But, if you’re an iOS user you’ll need to download it, if you haven’t already.

  1. Decide on a journey you’d like to take, perhaps London Euston to Manchester Piccadilly.
  2. Hit play on the video and rap these lyrics into your Google Assistant.
  3. The first line, “OK Google, talk to Trainline” will activate Voice search in the Google Assistant app.
  4. When you say, “It’s time to rhyme with my partner in crime, say whaaat?” the rap will begin.
  5. You can then follow the lyrics that appear on your device’s screen and listen as we give you real-time info to a sick rap beat.





Frequently asked questions

How do I access the Trainline karaoke rap through the Google Assistant?

If you’re on an Android device

  1. Press and hold the home button.
  2. Say “OK Google, talk to Trainline”, then follow the lyrics in our karaoke video at the top of the page.

Still not working? Check you’ve got voice search enabled.

  1. Open the Google app on your device.
  2. At the top left of the Home screen, tap Menu > Settings.
  3. Under "Google Assistant," tap Settings > Turn on.

If you’re on iOS

  1. Download the Google Assistant through the App Store.
  2. Open the app then say, “OK Google, talk to Trainline”. Then follow the lyrics in our Karaoke video at the top of the page

Who’s talking back to me, Google or Trainline?
If you just ask a general question to the Google Assistant, it’ll be Google replying. Once you say, “talk to Trainline”, then we’re the ones giving you the information.

I’ve opened the Trainline app, but nothing’s working. What am I doing wrong?
You need to open the Google Assistant, download it if you haven’t already got it on your device. Our Voice tool works through the Google Assistant, not on our app directly.

Why can’t I get the rap to work? 
Make sure you stick to the script we worked on with Big Shaq –it’s in the video at the top of this page. If you start freestyling, we won’t be able to keep up, you’re probably just too good for us! Next, make sure you’ve got two devices. You can’t rap and mix on the same device.

Rapping’s all about flow, so don’t hesitate – just give it a go!

Can I rap with Trainline through Siri or Alexa?
Not yet. Our rap battle lives in the Google Assistant and starts when you say “talk to Trainline” and follow the lyrics on the video at the top of this page.

Can I book a train ticket using my voice?
At the moment, you can’t book a ticket using your voice, but you can with a few taps of your finger on our app.

What is the Google Assistant?

The Google Assistant helps you get things done, just by using your voice. Ask it questions or tell it to do things, it’s always ready to help.

Whatever you need, just ask – whether it’s setting a reminder, or listening to your favourite playlist for your train journey. For example, ‘Ok Google, remind me to buy a train ticket for Sunday’ or 'Ok Google, play rock music'.