Trains from Segovia to Torrelodones

One piece of hand luggage (36 x 27 x 15 cm) and one piece of cabin luggage (55 x 35 x 25 cm) can be taken onboard. You can take additional or larger bags with you (max. 30kg) for an extra fee or by paying for OUIGO Plus.

On OUIGO trains in France: an at-seat service of snacks is available on Train classique services. This service is not available on high-speed OUIGO trains.
On OUIGO trains in Spain: OUIBAR is located in coach 4 of each train and offers a selection of hot and cold drinks, plus snacks.

WiFi (OUIFI) and an entertainment portal (OUIFUN) are available at an additional cost.

For OUIGO trains in France: Passengers under 12 years old pay a fixed price for tickets all year round - €5 for journeys on Train classique services, and €8 for high speed services.
For OUIGO trains in Spain: Passengers under 12 pay €5 per ticket for all journeys.

You can take your bicycle on board OUIGO trains if you add the 'Bike' option onto your ticket for an additional fee of at least €5. Your bike must be folded or dismantled and placed in a storage bag for transport.

Pets are only allowed on board OUIGO trains if the 'Pets' option is added to your ticket at the time of booking. (1 pet per adult, per booking, €10 per pet.)

For disabled passengers or those with reduced mobility, you can request assistance through 'Accès Plus'. With this service, a member of staff will meet you at the station and help you get to your seat on the train. To book assistance, contact Accès Plus after you book your tickets (and no later than 48 hours before your train is due to depart).

With Avant, you can take up to 3 pieces of luggage, as long as they do not exceed 290 cm and 25 kg in total. On Avant trains, pushchairs and instruments smaller than 30 x 120 x 38 cm are also considered hand luggage.

If you’d like to stretch your legs, most Avant trains have a café carriage, and in case you’d prefer to stay in your seat, a mobile bar service.

Avant trains do not offer Wi-Fi, but you can watch the films or documentaries that are broadcast in each carriage.

Children up to 3 years old travel for free as long as they don’t occupy a seat, but they will need a free child ticket. Children between 3 and 14 years old have a 40% discount on the general price.

You can take your bike or skateboard if it is folded, travels inside a cover and is less than 180 cm in total. If the dimensions exceed 180 cm, it will be considered special luggage and must travel with the pedals removed, the handlebars turned 90 degrees and dimensions less than 120 x 90 x 40 cm.

Your pet can accompany you as long as it weighs less than 10 kg, travels with a pet ticket, doesn’t occupy a seat and is inside a carrier (max dimensions 60 x 35 x 35 cm). The ticket price is 25% of the standard ticket price, except in first class, which will be free.

Avant has an assistance service for people with reduced mobility or disabilities, to request it contact Avant directly.

On Alvia trains you can take up to three pieces of luggage on board, provided that they are less than 290cm long and weigh less than 25kg in total. Pushchairs and instruments smaller than 30 x 120 x 38 cm are also classed as hand luggage.

Most Alvia trains have an onboard café-bar, as well as an at-seat trolley service with a wide selection of food and drinks.

On board Alvia services, you can connect to PlayRenfe, a platform offering free WiFi and hours of entertainment.

Children under 4 travel free on Alvia services with a free child's ticket. Plus, passengers under 14 get a 40% discount on their chosen tariff.

With Alvia, folded bicycles that are less than 180cm long and are stored in a case count as hand luggage. If your bike is larger than this, it will count as special luggage and must be no larger than 120 x 90 x 40 cm - you must also detach the pedals and rotate the handlebars 90 degrees.

You can take your pet with you if they weigh less than 10kg, travel in a carrier no larger than 60 x 35 x 35 cm, and have a pet ticket. In Elige Confort a pet ticket is free, while in Básico a pet ticket costs 25% of the price of a ticket.

Alvia has an assistance service for passengers with reduced mobility or a disability. To arrange assistance, you can call (+34) 900 400 555 (international calling charges may apply).