Trains from Rotterdam to Ruffec (Charente)

On Thalys trains, there are luggage racks near the entrance doors, or in the spaces between the seat backs, or on the rack above your seat.

Although there’s no weight limit for your luggage, you should be able to carry and lift your bags safely.

Their baggage policy includes 2 items of luggage /suitcases with max size of 75 x 53 x 30cm and 1 carry-on item.

You may also bring special items of luggage on board (like musical instruments). However, they must be under 2 meters long.

Food in Standard and Comfort Class

You can visit the Thalys Welcome Bar – you’ll get to choose from a wide range of hot and cold drinks and sweet and savoury snacks.

You can also pre-order food and drinks on your smartphone, tablet or laptop and collect from the Welcome Bar.

Food in Premium Class

You’ll enjoy a complimentary meal, which will be served straight to your seat.

Thalys' menu is designed by Belgian chef, Frank Fol. Meals are served for any international journey over 50 minutes.

Once you’ve found your seat and made yourself comfortable, you can connect to the complimentary WiFi and chat to your friends, catch up on work or watch your favourite TV show. To make sure your devices don’t lose power, connect to the power sockets at your seat.

Thalys make it easy to take your little ones on a train journey. Kids under 4 can travel free of charge and without a ticket, provided they sit on your lap. Kids between 4 and 12 can get discounted ticket prices.

In cars 7, 17 and 27 on Thalys trains you’ll also find baby-changing facilities, a sink, and a bottle warmer.

Strollers are allowed on board free of charge, but should be folded before boarding and stored in the baggage racks in the carriage you’re sitting in.

Thalys accept a small number of non-folding bikes on board, however both wheels must be removed and the whole bike must be covered in a non-rigid container (max size 135 x 85 x 30cm). Folding bikes are treated as standard luggage (max size 75 x 53 x 30cm).

Travelling with your pet? Small dogs and other domestic animals that weigh less than 6kg can travel free of charge on Thalys trains. They must travel in a cage or container though, with max dimensions being 45 x 30 x 25cm.

If your dog is bigger than this, you’ll need to purchase a specific dog ticket (usually at a fixed price of €30) and the dog must travel on your lap, or on the floor, on a lead and muzzled.

Guide and assistance dogs of any size are also allowed free of charge.

If you need help with boarding or disembarking, you should contact Thalys directly before your trip. Wheelchairs can be transported as long as they do not exceed:

• 70 cm wide / 120 cm high 
• Turning circle diameter: 150 cm
• Maximum weight: 300 kg with the passenger and luggage

There are no size limits for the luggage you take on board TER trains, so you can travel your way. However, you must be able to carry any luggage you bring unassisted, and it must fit into the dedicated luggage storage spaces on the train.

TER trains do not have any onboard catering facilities, so don't forget to pick up a snack at the station before you leave!

TER trains do not currently have WiFi available.

All children under 12 years old get 50% off the price of a TER ticket - input the age of your child when searching your journey and the discount will be applied automatically. Children under the age of 4 travel for free if they're sat on your lap throughout the journey.

On TER trains, it's free to take your bicycle on board. You can hang it up or store it in a dedicated bicycle area. There are a fixed number of spaces available on each train - they're first come, first served and can't be reserved.

Animals weighing less than 6kg must travel in an appropriate carrier (no larger than 45 x 30 x 25 cm), stored at your feet or on your lap. Tickets for small animals cost 7€. Animals weighing more than 6kg must wear a muzzle and be kept on a lead at all times. Tickets for larger animals cost 50% of the price of a second class ticket. Up to 2 animals or 2 carriers allowed per passenger. Guide dogs and assistance dogs travel free of charge on board all SNCF trains.

If you are disabled or have reduced mobility, you can reserve special assistance through 'Accès TER'. Someone can meet you at the station and accompany you to your train or TER bus, helping you to get around more easily.