Trains from Ancona (città) to Madrid Atocha

• You can take your bags on board Frecciarossa trains free of charge.
• In most cases, there are no luggage size limits. You’ll need to make sure that your luggage is compatible with the space available on board.

• You can go to the FrecciaBistrò café-bar counter located in the middle part of the train to get snacks, main courses, and drinks.
• You can also order your favorite meal from the comfort of your seat – go to the entertainment portal called FRECCIAPlay and use the EasyBistrò service or ask a member of staff.
• If you travel in Premium Class, you’ll get a total of 4 food / beverage products is offered on board, including: sweet or savoury snack, welcome drink, small water bottle, 1 wet wipe.
• Travellers in Business Class receive a food box containing 7 fresh food & beverage products differentiated according to the time of day, plus Illy expresso coffee.
• If you travel in Executive Class, you’ll get unlimited drinks plus food from a rotating monthly menu where some meals were ideated by the renowned Michelin star chef Carlo Cracco.

• You’ll find free WiFi on all Frecciarossa trains. Connect to their entertainment portal called FRECCIAPlay and choose from a wide selection of movies, TV series, live news, eBooks, games, music, and podcasts.
• You can also use the FRECCIAPlay portal to get the latest updates on your journey, as well as book other services that will help you reach your destination.

• Children under 4 can travel for free if a seat is not assigned to them. If they do have a seat, they can get 50% off Base tickets (Frecciarossa’s standard fare).
• Children aged 4-14 also get 50% off.
• Bimbi Gratis offer: You can also get free travel for children under 15 plus 40% off Base tickets for adults, if you’re travelling in a family group of 2 to 5 people (including at least one adult and one child). 

• You can travel with your bike for free on all Frecciarossa trains provided it’s not larger than 80 x 110 x 45cm.
• Your bike must be disassembled or folded and stored in a bag in one of the dedicated luggage racks.

• Dogs, cats and other small pets can travel for free in a carrier with maximum dimensions of 70x30x50 cm (maximum one per passenger).
• Bigger dogs can travel for only 5 € from Sunday to Friday, and for as little as 1 € on Saturday.
• Guide and assistance dogs are allowed on all trains at no additional cost.

If you need to request special assistance, you can call: the toll-free number 800 90 60 60, which can be reached from a landline in Italy, or the national number +3902323232 which can be reached from a landline or mobile, even from abroad (international calling charges may apply).

Air-conditioning is available on board. You can also charge your devices thanks to the power sockets you can find at your seat.

Iryo's luggage policy varies by class. With an Inicial ticket, you can take one carry-on bag measuring 36 x 27 x 15 cm and one cabin suitcase measuring 55 x 35 x 25 cm. With a Singular (and Singular Only YOU) ticket, you can also take one large suitcase measuring 80 x 55 x 35 cm. The Infinita Bistró fare includes all of the above and also allows travel with one pet inside a carrier.

iryo offers different menus with high-quality products in all classes. You can buy your favourite meal from their onboard restaurant/bar carriage, which is usually near coach 2.

If you’re travelling in the Infinita Bistró Class, you can enjoy the Infinita Bistró food service – your meal will be served straight to your seat. Please note that you’ll need to book your meal at least 24 hours in advance.

You can enjoy free WiFi in all classes on iryo trains, as well as an onboard entertainment platform providing a wide selection of movies, TV series, live news and Spotify.

Children aged 0-3 travel for free on all iryo trains. Children aged 4-13 get a discounted ticket while those aged 14-18 need to pay the full price. Please note that children aged under 18 need to be accompanied by their parents or legal guardians.

You can take your bike on board iryo trains for free if it’s folded and does not exceed 90 x 120 x 40cm. Also, your bike must travel without the pedals and with the handlebar rotated 90 degrees.

iryo allows pets that do not exceed 10kg in weight, as long as they travel inside a carrier with a maximum size of 60 x 35 x 35cm. You'll need to buy a ticket for your pet in advance. In addition, guide dogs can travel at no additional cost.

There are seats for people with reduced mobility on iryo trains. Step-free access is also available both when boarding and when getting off the train.

With AVE, you can travel with up to 3 pieces of luggage that do not exceed 290 cm and 25 kg. In total, the maximum measurements of each piece of luggage are 85 x 55 x 35 cm. Musical instruments also count as hand luggage as long as they do not exceed the dimensions 30 x 120 x 38 cm and are stored in a case.

If you’d like to stretch your legs and grab a coffee during your journey, AVE trains have an onboard bar carriage serving drinks and snacks. If you’d prefer to stay in your seat, AVE staff sell food and drinks from a trolley that will pass through the train during the journey.

On AVE trains, you can take advantage of PlayRenfe – their free WiFi and entertainment service. Giving you access to exclusive content and fast connection speeds, PlayRenfe can be downloaded from the app store on your phone. Once you’re connected, you can access the PlayRenfe portal, where you’ll find exclusive live sport, news, films and TV series.

Children under 3 years old travel for free with AVE, as long as they do not occupy a seat and have their free child ticket. Children from 3 to 14 years old can take advantage of a 40% discount on ticket prices.

On all AVE trains, each passenger can take one bicycle or scooter on board, as long as it’s folded and carried inside a case. Also, the pedals must be removed and handlebars turned 90 degrees. Lastly, if the sum of the dimensions of the case is less than 180cm, it is considered as hand luggage. However, if it’s bigger, it will be considered as special luggage (max dimensions 120 x 90 x 40 cm).

With AVE, you can travel with a pet as long as it weighs no more than 10 kg and travels inside a cage or carrier (60 x 35 x 35 cm). Your pet must have their own pet ticket, unless you’re travelling with a Premium ticket, in which case the pet ticket is free. Guide and assistance dogs travel for free.

AVE offer a free assistance and care service for people with reduced mobility. To request the service, passengers should contact AVE directly.