At Trainline, it's our people who make us who we are
Meet the people who are helping us blaze new trails and make a positive difference to the lives of millions of travellers.
Clare Gilmartin (Chief Executive Officer)
Clare has been CEO of Trainline since 2014. She has led the business through a period of rapid growth, investing in mobile and AI innovation and supplier/market expansion. Trainline now operates in 36 countries selling tickets on behalf of over 140 carriers, all in one simple app. Prior to Trainline, Clare was VP UK/Greater Europe for eBay and was at BCG and Unilever.
Clare holds a Bachelor of Commerce (International) degree from University College Dublin and was ranked amongst 'Europe's Top 40 under 40' leaders in 2012, as well as a finalist in Veuve Cliquot's Businesswoman of the Year. She is an active mentor in the tech/small business space. She is also a keen runner and lives in London with her husband and 3 children.
Her favourite train journey is London to Cornwall.
Mark Brooker (Chief Operating Officer)
Mark has responsibility for the UK Consumer, International Consumer and B2B businesses at Trainline. He also leads the Marketing and Product functions. With deep digital expertise and a track record of operational, strategic and commercial achievements, Mark is experienced in running a high-growth business across international markets.
Before joining Trainline, Mark was COO at Betfair, one of Europes largest digital businesses, where he was responsible for all operations outside the USA, including commercial management, product development and customer service across Sportsbook, Exchange and Gaming products.
Away from work, Mark enjoys spending time with his young family and can often be found supporting his children on the sidelines of their various sporting adventures at the weekend.
His favourite train journey is from London Waterloo to Brockenhurst: the New Forest represents an escape from the city.
Jean-Daniel Guyot (President, Trainline International)
Jean-Daniel oversees the strategy, product and growth of Trainline International. He took over the role of President in early 2016 after Captain Train, the business he co-founded in 2009, was acquired by Trainline.
Jean-Daniel has a degree in computer science and has developed a diverse range of skills and experience in the technology sector, both as a developer and business leader. He is a board member at France Digitale and enjoys spending his free time working with them to help start-up businesses become the digital champions of the future.
Daniel Beutler (General Manager, Trainline International)
Daniel leads Trainline's international business and is responsible for the growing number of commercial relationships with Europe's rail companies. He has extensive experience in the rail industry, with previous roles at Captain Train, where he was COO, and Deutsche Bahn, where he held roles including CEO of France, Director of Western Europe Sales and Marketing and Director for Emerging Markets.
Daniel is German, trilingual and studied transportation and tourism in Lüneburg, Dresden and at McGill University in Montreal, Canada. In his free time, Daniel loves to cook, listen to music and play tennis.
His favourite train journey is from Toronto to Vancouver because it brings back good memories of the times he lived in one of his favourite countries - Canada.
Sophie Krishnan (General Manager, UK consumer)
Sophie joined Trainline in May 2016 from Egencia, Expedia's business travel arm, where she worked for five years as VP Business Development in Paris and VP Product and Marketing in London. Before this, she spent six years in consultancy at Bain & Company and started her career with an investment fund.
Sophie passionately believes in creating practical and delightful solutions for customers. She says the dynamic Trainline culture reminds her of a book she loves 'Go Fast. Be Good. Have Fun' by skier and Olympic gold medallist Bode Miller.
A French national, Sophie lives in London with her family. She is a keen sportswoman: like Bode Miller, she loves skiing and is also learning to play tennis.
Her favourite train journey is the 30-hour journey from Xi'an to Urumqi in China: watching this immense country pass by, reading books, building a relationship with co-passengers whose language she didn͛'t know and reshaping the world with the friend who'd become her husband.
Shaun McCabe (Chief Finance Officer)
Shaun joined Trainline in September 2016, bringing with him extensive digital experience from his time in finance, general management and international roles at online market leaders Amazon and ASOS.
As International Director at ASOS, he was responsible for the company's international markets, including U.S. China, Russia, Australia and Europe, as well as export sales to over 200 countries accounting for more than half of total ASOS sales. Previously, Shaun was CFO for Amazon Europe and a member of the EU executive team defining the strategic direction of Amazon in Europe.
Away from work, Shaun enjoys spending time with his family and watching most sports, with a particular passion for football and rugby. Having finally stopped playing, he is now a keen (but untalented!) skier and cyclist.
His favourite train journey is from London to Edinburgh–it's a great journey, it's a great experience, it's a great view (especially passing the coast at Berwick) and it's a lot quicker than air!
Mark Holt (Chief Technology Officer)
Mark is at the helm of Trainline's disruptive technology, driving forward our innovative vision and the infrastructure delivering this.
Before joining Trainline in March 2014, Mark founded Europe's first secure eCommerce site in 1995 and has led innovative teams at companies such as Capital Radio, FT.com, GE Capital, Trayport and CPA Global. He quite simply loves technology and passionately believes that empowered teams of smart people will shape the future of smarter rail travel for customers.
Apart from being a technology-whizz, Mark enjoys long heavy CrossFit workouts, watching magnificent Welsh rugby victories, reading classic literature and playing Virtual Reality games with his three children.
His favourite train journey is from Verona to Venice – Verona is a beautiful city, the trains are comfortable and fast, and walking out of Santa Lucia straight onto the Grand Canal is a truly magical experience; the only way to arrive in Venice.
Jonathan Moore (Chief Product Officer)
A double Webby and British Design Award winner, Jon is passionate about building great teams who focus on smart, fast and simple solutions to core customer problems.
Having spent time at companies such as Skype, Microsoft and the Guardian Media Group as well as numerous start-ups, Jon leads across all product areas of Trainline.
When not creating great customer experiences, Jon is an enthusiastic trekker, cycling fan and runner and is kept busy by his two young sons.
His favourite train journey is the overnight train from Kunming to Guilin in China.
Bill Hopkins (Executive Director Operations and TOC Solutions)
Bill joined Trainline in July 2002 and has seen the business develop from a small start-up to the leading independent rail retailer in Europe. He has held a number of roles within the business and is currently responsible for UK Carrier Solutions, Customer Support and E-Fulfilment. A pragmatic problem-solver addicted to continuous improvement, he constantly looks for ways we can improve our service offerings.
Before joining the world of rail tech, Bill was Vice President for Customer Care and Billing at KPNQwest based in the Netherlands where he was responsible for operations in 15 countries for EUNET Internet Service Providers and the KQ backbone network, which at the time managed 60% of EU internet traffic. Prior to that, he was worked in telecom start-up and major change programmes in Germany, Jamaica and the UK.
His hobbies include reading history and politics books, exasperating his Spanish teacher by his inability to pronounce the letter j correctly and trying to find his golf ball which invariably is never where it should be on the course.
His favourite train journey is between Berwick upon Tweed and Edinburgh – which not only runs past some of the most beautiful coastal views in the UK but is also normally taking him home to his family.
Neil Murrin (General Counsel and Director, Regulatory Affairs)
Neil ensures Trainline can continue its rapid growth within the complexities and opportunities that technology, online retail and rail present internationally.
With 12 years at Trainline and before that at Inmarsat (satellite communications) and London law firms, Neil sees the legal and regulatory functions as business enablers and encourages his team to be integrated into the heart of the business. It is this approach that saw his team awarded the coveted Halsbury Legal Award 2015 for In-house Team of the Year.
Away from train travel, Neil enjoys trying his hand at triathlons (despite swimming like a brick), golf and keeping up with world news.
His favourite journey is from Nice to Monaco, through the dark of the tunnels then the intermittent searing azure of the sea... Alternatively Waterloo to West Byfleet in the rain as that means "home"!
Robin Hancock (Chief People Officer)
Robin joined Trainline in June 2015 and believes that making smarter travel for customers a reality starts with the right people.
Robin has driven significant company culture shifts and growth throughout his career and was VP of Talent and Culture at Wonga prior to Trainline. In total, Robin has more than 20 years' experience across European recruitment, HR, talent and culture management through his roles at Capital One, PayPal, eBay, Skype and FTSE 250 Company, Victrex Plc.
Robin spends most of his spare time with his wife Keeley and daughter Holly. He has a love of the outdoors, particularly if it involves running (ideally in the Lake District), mountain biking, kayaking or skiing.
His favourite train journey is from Glasgow to Oban for beautiful scenery and memories of childhood holidays to Scotland.