York Castle Museum
It's simple to reach York Castle Museum, in York , by train. Simply hop on a train to York station and then it's just a short walk over the river to the attraction. York Castle Museum is full of wonders for all to enjoy – you'll find it jam-packed with a fascinating historic collection and with so much to look at, it's suitable for all ages. For more information about opening times, visit York Castle Museum’s website.
Station details & facilities
Ticket office
Ticket Office opening hours: For Advance Purchases, the opening hours are: Mon - Fri 08:00 till 19:45. Sat 08:00 till 18:45. Sun 09:00 till 18:45
| Day | Opening Hours |
|---|---|
| Saturday | 05:45 - 21:00 |
| Sunday | 07:30 - 21:30 |
| Weekdays | 05:30 - 21:00 |
| Ticket Machine | Available |
|---|---|
| Staff help | Unavailable |
| Staffing level | Full time |
| Oyster Prepay | Unavailable |
| Oyster topup | Unavailable |
| Oyster validator | Unavailable |
| Pre-purchase collection | Available |
Luggage
| Left Luggage | Unavailable |
|---|
Facilities
| Shops | Available |
|---|---|
| Postbox | Available |
| Telephones | Available |
| Station Buffet | Available |
| ATM | Available |
| ATM notes | Located on concourse |
| Bureau de Change | Unavailable |
| Tourist Information Office | Unavailable |
| Information Systems |
|
Toilets
| Toilets | Available |
|---|---|
| Showers | Unavailable |
| Baby change | Available |
WiFi
| WiFi | Available |
|---|---|
| WiFi notes | |
| Web kiosk | Unavailable |
Staffing and customer service
| Customer Service notes | We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business. |
|---|---|
| Customer help points | Available |
| CCTV | Available |
Parking
Carpark opening hours:
| Day | Opening Hours |
|---|---|
| Weekdays | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
| Carpark name | Station Car Park Station Short Stay Car Park | ||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Carpark operator | Virgin Trains East Coast Virgin Trains East Coast | ||||||||||||||
| Car parking spaces | 634 | ||||||||||||||
| Carpark charges |
|
Bicycle Facilities
| Cycle storage | Available |
|---|---|
| Cycle storage spaces | 626 |
| Sheltered cycle storage | Available |
| Cycle storage CCTV | Available |
| Cycle storage notes | Within station, within car park, andÿnext to the ticket office |
| Cycle storage notes | <p>80 secure stands.</p> |
Accessibility
| Step-free access | Whole station |
|---|---|
| Step-free access notes | Lifts and level access to all platforms. Lift available from station concourse (platform 3) to platforms 5 -11. Customer assistance available 'Call for Aid' button by taxi rank at front of station. No level access to National Rail Museum via platforms 10/11, exit at front of station and around Station Hotel. |
| Ramps for train access | Available |
| Wheelchairs | Available |
| Induction Loop | Available |
| Accessible ticket machines | Available |
| Accessible Booking Office counter | Available |
| Accessible taxis | unknown |
| Accessible taxis notes | No advance booking is required but it will reduce the waiting time for a wheelchair access Taxi |
First Class Lounge
Departures and arrivals from York
Want to check the latest departures and arrivals into York station? Find live information for the next trains departing and arriving at the station below.
Departures
Arrivals
| Departing to | Train | Time | Platform | Status |
|---|---|---|---|---|
| to Leeds | Northern | 16:08 | 10 | On time |
| to Newcastle | TransPennine Express | 16:12 | 11 | Late |
| to Leeds | Northern | 16:12 | 8 | On time |
| to London Kings Cross | London North Eastern Railway | 16:13 | 5 | Late |
| to Manchester Airport | TransPennine Express | 16:20 | 5 | On time |
See more departures from York
| Arriving from | Train | Time | Platform | Status |
|---|---|---|---|---|
| from Blackpool North | Northern | 16:07 | 7 | Late |
| from Liverpool Lime Street | TransPennine Express | 16:11 | 11 | Late |
| from Edinburgh (Waverley) | London North Eastern Railway | 16:12 | 5 | Late |
| from Redcar Central | TransPennine Express | 16:17 | 5 | On time |
| from Scarborough | TransPennine Express | 16:27 | 4 | Late |
See more arrivals to York