Nice! Step 1 is complete: Your new pass is ready to go. Now comes Step 2: Knowing how to make the most of it. Keep reading to find out how to squeeze all that juicy value out of your new Swiss Travel Pass.
Downloading your Swiss Travel Pass is easy, just follow these simple steps to start your Swiss adventure.
1. Find the pass in your inbox
Once purchased, look out for an email from us (don’t forget your junk folder). Depending on your pass, this email will either contain a PDF attachment of your Swiss Travel Pass, or instructions on how to activate it.
2. Save the pass
Once you’ve found your pass or received tickets for activated travel dates, you can store them digitally on your phone or print them out to show the conductor.
3. Seat reservations
On some trains, buses and boats a seat reservation needs to be purchased separately and presented along with the pass, especially during peak season. Please use the specific carrier’s websites to check requirements and book any seats.
4. Where you can go
With different passes offering different access areas and discounts, you can use this helpful map to plan your journey with your specific pass type.
5. Refunding your pass
We offer 100% refunds on Swiss Travel Passes up to one day before the set start date. After that, exceptional partial refunds are possible – if you need help refunding your pass, reach out to our friendly customer service.
Your Swiss Pass Number is located in the confirmation email, right under the name of the passenger.
For the Swiss Travel Pass Flex, you must activate your Pass via activateyourpass.com before starting your trip. Your receipt will
contain all the information you need.
It’s all in the name! Here’s a quick breakdown.
Swiss Travel Pass
The Swiss Travel Pass is valid for 3, 4, 6, 8 or 15 consecutive days.
Swiss Travel Pass Flex
The Swiss Travel Pass Flex is valid for 3, 4, 6, 8, or 15 non-consecutive days within a month.
Cost and type will vary depending on:
Good news – children under six travel pass-free (for free).
For any children aged 6-16, they can also travel for free, as long as you’ve added the Swiss Family Pass to your pass order. To do so, simply select the number of children travelling with you while booking.
The Swiss Family Card is strictly in combination with a parent holding a Swiss Travel Pass, Swiss Travel Pass Flex or a Swiss Half Fare Card. Grandparents, aunts or uncles don’t count, and the child would need to acquire a separate pass or a valid ticket.
Simply check the box to confirm that all the children in your booking are travelling with a parent holding a Swiss Travel Pass.