Trains arriving at Stratford and Liverpool Street between 07:45 and 09:45 am or leaving between 16:30 and 18:30 pm
Customer relations: 0343 222 1234
Twitter Customer Help: @TfLRail
Non-folding bikes cannot be taken during peak hours.
From 2018, the Elizabeth Line will have onboard WiFi.
There is no first class on this service.
Complete an online form on the TfL website for more assistance finding your items.
The TfL Rail line was introduced as the first part of the Crossrail service that will run between Reading and Shenfield, whilst also running underground through central London. Trains leave Liverpool Street every 10 minutes Monday to Friday, making it easy to travel home and into London, whether it be for a day out or for work. The line calls at Stratford and Romford along the way, among other stations, connecting TfL rail to other parts of the network, with Underground and Overground lines along the way. The travel time into London from Shenfield is 43 minutes, and after a short trip on the tube, passengers can find themselves anywhere in the city, for work or leisure, in under an hour.
Ticket prices for TfL Rail depend on where you travel. The majority of stations operate within the Oyster Card zone limits, however, for those travelling to Shenfield, a National Rail ticket will be needed.
London Paddington to Heathrow
Heathrow Airport terminals 2, 3, 4 and 5 are all served by either overground trains or underground tube services (terminal 1 is out of service as it awaits demolition). While the Heathrow Express and Piccadilly Line offer services to all 4 airport terminals, TFL Rail services only run to terminals 2, 3 and 4. During the week, the first TFL Rail train for Heathrow departs at 04:42 in the morning from Paddington, giving anyone catching an early flight the chance to travel hassle-free and arrive at the airport in plenty of time. Including all station stops on route to Heathrow, the approximate journey time using TFL Rail is 28 minutes from Paddington to terminals 2 and 3. From there, the train then heads to terminal 4, adding another 7 minutes to your journey time if this is the stop you need. When booking an open return with TFL Rail, the ticket is valid for one calendar month, giving you peace of mind should you be delayed, or want to extend your holiday.
On the TFL Rail line to Heathrow, commuters from suburbs can also travel on the line. The service picks up passengers from West Ealing, Hayes and & Harlington and Hanwell, making it a popular route for those looking to avoid the Underground. All Network Railcards are valid on all TFL Rail services. However, oyster card travel is not allowed between Hayes & Harlington and Heathrow Aiport.
About Heathrow Airport
Once you’ve arrived at Heathrow and gone through the check-in procedure, you’ll be able to browse an amazing selection of restaurants. Whether you want to sit down to a meal or grab something quickly, you’ll be covered. There’s also a fantastic collection of duty-free shops and high-street favourites, perfect if you’ve forgotten any small items ahead of a trip!
The future for TfL rail will see the line become the eastern part of the planned Crossrail service that connects Essex and Reading through one line through London, with the first part of what will be known as the Elizabeth Line opening in December 2018. TfL has already introduced the fleet of trains used for the rail network, the Class 345, which is already operating on the TfL Rail route now.