Trains to Worcester Shrub Hill
Worcester Shrub Hill train station sits to the East of the city. It is the bigger of the two stations located in Worcester. Passengers travelling from this station can access services to Birmingham New Street, London Paddington, and Bristol Temple Meads. Access to the station itself is from Shrub Hill Road. On platform 2B there is a Grade II listed waiting room that was re-opened in 2015. Services to Bristol Temple Meads arrive once every two hours with stops along this route including Cheltenham Spa, Gloucester, Yate and Lawrence Hill. The city of London can be reached in less than 2 hours 30 minutes this hourly service is available daily from Monday to Saturday. On Sundays, this service requires several changes.
Facilities at the station include a taxi rank, drop off point and toilets. Passengers can purchase tickets from the ticket office from Monday through to Sunday. When the ticket counter is closed, a ticket machine is available for passengers to use. Passengers can purchase refreshments from the coffee shop or vending machine at the station.
Find address details, station facilities, live departure times and train arrivals for Worcester Shrub Hill station.
Station details & facilities
Ticket office
- Monday to Thursday open from 06:00:00 until 11:00:00
- Friday open from 06:00:00 until 19:00:00
- Saturday open from 07:00:00 until 11:00:00
- Sunday open from 09:00:00 until 14:00:00
| Ticket Machine | Available |
|---|---|
| Staff help | Unavailable |
| Staffing level | The staff is available at specific times. Please check at the station. |
| Oyster Prepay | Unavailable |
| Oyster topup | Unavailable |
| Oyster validator | Unavailable |
| Pre-purchase collection | Available |
Luggage
| Left Luggage | Unavailable |
|---|---|
| Left Luggage Website | https://www.nationalrail.co.uk/ |
Facilities
| Shops | Unavailable |
|---|---|
| Postbox | Unavailable |
| Telephones | Available |
| Telephone types | Cards and coins |
| Station Buffet | Available |
| ATM | Unavailable |
| Bureau de Change | Unavailable |
| Tourist Information Office | Unavailable |
| Nearest station with more facilities | Level access to Booking Hall and platform 1. Also level access entrance via staff car park. Footbridge with 28 steps up and down to platform 2 and for bay platform 3. Also barrow crossing between platform 1 and 2 - available with staff assistance only. Step-free access from platform 2 to platform 3. Platform 1 is divided into 1a and 1b. Automatic doors to Booking Hall. |
Toilets
| Toilets | Available |
|---|---|
| Toilets notes | The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. The toilet facilities are available: Monday - Sunday 05:15-21:30. The toilet facilities are not available when the Ticket Office is closed. |
| Showers | Unavailable |
| Baby change | Unavailable |
WiFi
| WiFi | Unavailable |
|---|---|
| WiFi notes | |
| Web kiosk | Unavailable |
Staffing and customer service
| Staff Help notes | If you need Assistance from station staff, Please contact West Midlands Railway Passenger Assist team on: 0800 0248998 We recommend booking Assistance 24 hours before your journey, (you can book further in advance if you wish). If you do not book Assistance we will always try and assist as soon as staff are available. |
|---|---|
| Customer Service notes | Please contact our Contact Centre
team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00
Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except
Christmas Day and Boxing Day.
**Worcester Shrub Hill Station is accredited by the Secure
Station Scheme**
|
| Customer help points | Available |
| CCTV | Available |
Parking
| Carpark name | Station Car Park |
|---|---|
| Carpark operator | Indigo |
| Car parking spaces | 121 |
Bicycle Facilities
| Cycle storage | Unavailable |
|---|---|
| Sheltered cycle storage | Unavailable |
| Cycle storage CCTV | Unavailable |
Accessibility
| Step-free access | Step free access is available throughout the whole station. |
|---|---|
| Ramps for train access | Available |
| Wheelchairs | Available |
| Induction Loop | Available |
| Accessible ticket machines | Unavailable |
| Accessible Booking Office counter | Unavailable |
| Accessible taxis | Accessible taxis are available at this station, please see below for more information |
| Accessible taxis notes | Worcester Shrub Hill station is served by a taxi rank or a cab office. Check availability before travelling, and pre-book if necessary. Consider using the following local operators:
|
First Class Lounge
Find station details and facilities information for Worcester Shrub Hill. Also find live train departures and arrivals for Worcester Shrub Hill station, helping you to plan your next journey.
Frequently asked questions
Is Worcester Shrub Hill train station open?
Worcester Shrub Hill train station is open every day that services are running to and from the station. The station usually opens just before the first train of the day leaves and then closes after the last train departs. Ticket office opening hours may vary.
Are trains running today from Worcester Shrub Hill train station?
Trains arrive into and depart from Worcester Shrub Hill train station almost every day, although there may be less services during the weekends and bank holidays. Check our live train times for up-to-date information on trains running to and from Worcester Shrub Hill train station.
Are there toilets in Worcester Shrub Hill train station?
Yes there are toilets available to use at Worcester Shrub Hill train station.
Are dogs allowed in Worcester Shrub Hill train station?
Yes, dogs are allowed at Worcester Shrub Hill train station, but should be kept on a lead or comfortable in a pet carrier at all times.
Departures and arrivals from Worcester Shrub Hill
Departures
Arrivals
| Departing to | Train | Time | Platform | Status |
|---|---|---|---|---|
| to Hereford | Great Western Railway | 05:14 | 2 | On time |
| to Hereford | Great Western Railway | 05:20 | 1A | On time |
| to Hereford | West Midlands Trains | 05:30 | 1B | On time |
| to Hereford | Great Western Railway | 05:37 | 1 | On time |
| to Hereford | West Midlands Trains | 05:56 | 1B | On time |
| Arriving from | Train | Time | Platform | Status |
|---|---|---|---|---|
| from Gloucester | Great Western Railway | 05:13 | 1A | On time |
| from Gloucester | Great Western Railway | 05:35 | 1 | On time |
| from Gloucester | Great Western Railway | 06:09 | 2 | On time |
| from Gloucester | Great Western Railway | 06:18 | 1A | On time |
| from Gloucester | Great Western Railway | 06:40 | 1A | On time |