Station details & facilities
There is step-free access into the ticket office and onto the two platforms via side gates: Cotswold Street for platform 1 and Hannen Road for platform 2, but steps between ticket office and the platforms mean there is no direct level access. You'll find ticket machines outside the front entrance on Knights Hill and the Hannen Road entrance. Bus stops for onward local travel are a few minutes' walk away with routes north to Brixton, Herne Hill and central London and south to Croydon and Crystal Palace.
Ticket Office
- Ticket Machine :
- Staff help available : False
-
Ticket Office opening hours :
Day Opening Hours Weekdays 06:10 - 19:35 Saturday 07:40 - 14:15 Sunday 07:40 - 15:15 - Travel card zone : Zone 3
- Oyster Prepay : False
- Oyster topup :
- Oyster validator :
CCTV
- CCTV :
WiFi
- Wifi available : False
- Wifi notes : Find WiFi Hotspots around West Norwood station
- Web kiosk : False
Parking
- Car parking spaces : 0
Bicycle Facilities
- Cycle storage available :
- Cycle storage spaces : 20
- Sheltered cycle storage :
- Cycle storage CCTV :
- Cycle storage location : Platform
Accessibility
- Step-free access : Whole station
-
Step-free access notes :
Step-free access to both platforms via side gates. Mobility-impaired customers are advised to book in advance. Step-free route between platforms via street. Step-free access to Ticket Office from street, but steps from Ticket Office to platforms.
- Ramps for train access :
- Wheelchairs available : False
- Induction Loop :
- Accessible ticket machines :
- Accessible Booking Office counter : False
- Accessible taxis : unknown
-
Accessible taxis notes :
Accessible taxis to/from this station to/from the nearest accessible station can be arranged through Southern Assisted Travel - 0800 138 1016. For other taxi journeys, contact local taxi companies, details of which can be found at www.traintaxi.co.uk.
