Avanti West Coast
London North Eastern Railway

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West Norwood station is in Lambeth, south London on Knights Hill, above Norwood High Street. An easy way to find your way here from the surrounding area is to aim for the distinctive three-level tower of the Georgian Grade II listed St Luke's church next door. Trains from the station head to and from London Victoria, London Bridge, Beckenham Junction and Sutton via West Croydon, with many services calling at Crystal Palace, which is two stops away to the south. The typical journey time into London Victoria is about 25 minutes. The streets surrounding the station are lined with independent shops, restaurants and pubs, and the area is known for the West Norwood Feast, a large community food and craft fair held on the first Sunday of every month. A few minutes' walk from the station down Devane Way is the West Norwood Health and Leisure Centre which opened in 2014, housing a new swimming pool, gym, studio and health facilities.

Station details & facilities

Ticket Office opening hours:
  • Monday to Friday open from 06:10:00 until 19:35:00
  • Saturday open from 07:40:00 until 14:15:00
  • Sunday open from 07:40:00 until 15:15:00
Ticket MachineAvailable
Staff helpUnavailable
Staffing levelThe staff is available at all times.
Oyster PrepayUnavailable
Oyster topupUnavailable
Oyster validatorAvailable
Pre-purchase collectionAvailable
Travel card zoneWest Norwood is in Zone 3
Left LuggageUnavailable
Left Luggage Websitehttps://www.nationalrail.co.uk/
Lost PropertyAvailable
Lost Property Websitehttps://www.nationalrail.co.uk/
Telephone typesCards and coins
Station BuffetAvailable
Bureau de ChangeUnavailable
Tourist Information OfficeUnavailable
Nearest station with more facilities
This is a Category B1 station: Step-free access to both platforms via separate entrances. Step-free access between platforms via the street, steep in places. Assistance Meeting Point is the paid side behind the gatelines.
Baby changeUnavailable
WiFi notes
Web kioskUnavailable
Customer help pointsAvailable
Cycle storageAvailable
Cycle storage spaces20
Sheltered cycle storageUnavailable
Cycle storage CCTVAvailable
Cycle storage notes
Cycle storage notesThere is cycle storage available.
Step-free accessStep free access is available throughout the whole station.
Ramps for train accessAvailable
Induction LoopAvailable
Accessible ticket machinesAvailable
Accessible Booking Office counterUnavailable
Accessible taxisAccessible taxis are available at this station, please see below for more information
Accessible taxis notes

West Norwood station does not have a taxi rank. Advance booking of cabs is essential. Consider using the following operators:

There is no First Class lounge at this station.
There is step-free access into the ticket office and onto the two platforms via side gates: Cotswold Street for platform 1 and Hannen Road for platform 2, but steps between ticket office and the platforms mean there is no direct level access. You'll find ticket machines outside the front entrance on Knights Hill and the Hannen Road entrance. Bus stops for onward local travel are a few minutes' walk away with routes north to Brixton, Herne Hill and central London and south to Croydon and Crystal Palace.

Departures and arrivals from West Norwood

Want to check the latest departures and arrivals into West Norwood station? Find live information for the next trains departing and arriving at the station below.
Departing toTrainTimePlatformStatus
to London VictoriaSouthern22:141Late
to London VictoriaSouthern22:142Late
to London VictoriaSouthern22:242On time
to London VictoriaSouthern22:381On time
to London VictoriaSouthern22:421On time
Arriving fromTrainTimePlatformStatus
from London BridgeSouthern22:242On time
from London BridgeSouthern22:381On time
from London BridgeSouthern22:421On time
from London BridgeSouthern22:432On time
from London BridgeSouthern22:542On time
Average savings on fares booked prior to day of travel vs full price fares on day of travel in the UK. Subject to availability. Excludes coach.

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