Avanti West Coast
London North Eastern Railway

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In the 16th century West Hampstead was known as West End. This all changed when the railway arrived in 1888 - the station was built on West End Lane, but named West Hampstead to avoid confusion with the West End in central London. The station serves the London Overground and is in Travelcard Zone 2. In 2015, Tfl produced plans for the £7m development of a new station, with the current building turned into retail units. Part of the reason for these plans is the amount of traffic surging through the station - a huge 3 million passengers a year. West Hampstead has one of London's most village-like high streets, peppered with boutiques, restaurants and cafes. The green oasis of Hampstead Heath, with its woodland trails and tranquil ponds, is only a short walk away, as are the cinema and leisure complexes of Finchley Road and Swiss Cottage. Local highlights include The Tricycle Theatre and West End Lane Books, which has children's story sessions twice a week.

Station details & facilities

Ticket Office opening hours:
DayOpening Hours
Weekdays06:45 - 20:45
Saturday 07:15 - 14:15
Sunday 10:15 - 17:30
Ticket MachineAvailable
Staff helpUnavailable
Staffing levelPart time
Oyster PrepayAvailable
Oyster topupAvailable
Oyster validatorAvailable
Pre-purchase collectionAvailable
Travel card zoneZone 2
Left LuggageUnavailable
Shops noteHigh street shops
Station BuffetAvailable
Station Buffet notes
Coffee kiosk at station entrance
Bureau de ChangeUnavailable
Tourist Information OfficeUnavailable
Information Systems
  • Announcements
  • Departure screens
Nearest station with more facilities

Willesden Junction

Baby changeUnavailable
WiFi notes
Web kioskUnavailable
Staff Help notes
Customer service staff are available from start until end of service, 7 days a week
Customer help pointsAvailable
Cycle storageUnavailable
Sheltered cycle storageUnavailable
Cycle storage CCTVUnavailable
Step-free accessPart of station
Step-free access notes

Ticket office has step-free access from street only.

Ramps for train accessUnavailable
Induction LoopAvailable
Accessible ticket machinesAvailable
Accessible Booking Office counterAvailable
Accessible taxisunknown
Accessible taxis notes

contact taxi operator directly

West Hampstead station can be accessed at street level from West End Lane. The entrance opens into a concourse with two ticket machines on the left and a ticket counter tucked away behind a wall on the right hand side. Beyond the ticket barriers take the left-hand staircase for platform 1 (towards Richmond and Clapham Junction) and the right-hand staircase for platform 2 (towards Stratford). There is a small coffee shop at the station entrance.

Departures and arrivals from West Hampstead

Want to check the latest departures and arrivals into West Hampstead station? Find live information for the next trains departing and arriving at the station below.
Departing toTrainTimePlatformStatus
to Stratford (London)London Overground14:452On time
to Stratford (London)London Overground14:502On time
to Clapham JunctionLondon Overground14:541On time
to Richmond (London)London Overground15:031On time
to Stratford (London)London Overground15:042On time
Arriving fromTrainTimePlatformStatus
from Richmond (London)London Overground14:442On time
from Clapham JunctionLondon Overground14:492On time
from Stratford (London)London Overground14:531On time
from Stratford (London)London Overground15:021On time
from Clapham JunctionLondon Overground15:032On time
Average savings on fares booked prior to day of travel vs full price fares on day of travel in the UK. Subject to availability. Excludes coach.

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