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London North Eastern Railway

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Welwyn Garden City station opened in 1926 to serve a town that was the second attempt at a “garden city” by the social reformer Sir Ebenezer Howard. Welwyn Garden City was designed around tree-lined boulevards with plenty of open green space and grass verges along every street – all part of Howard’s belief that the answer to industrialisation was to build well-planned towns that combined the best of the city and the countryside. Although his ideas were extremely influential, only two garden cities were ever built to Howard’s original designs in the UK. The original station was demolished in 1990 to make way for the Howard Centre, a shopping centre that now incorporates the ticket hall and links to the original bridge and platforms. The town centre, with its shops, bars and restaurants, can be found on the streets immediately outside the Howard Centre, especially along the leafy Howardsgate Boulevard.

Station details & facilities

Ticket Office opening hours:
DayOpening Hours
Weekdays06:00 - 20:00
Saturday 07:00 - 19:30
Sunday 07:30 - 19:00
Ticket MachineAvailable
Staff helpAvailable
Staffing levelFull time
Oyster PrepayUnavailable
Oyster topupUnavailable
Oyster validatorUnavailable
Pre-purchase collectionAvailable
Telephone typesCoins and cards
Station BuffetAvailable
ATM notes
ATM located In shopping Centre
Bureau de ChangeUnavailable
Tourist Information OfficeUnavailable
Toilets notesWC available on platform 2 and 3
Baby changeUnavailable
WiFi notes
Web kioskUnavailable
Staff Help notes
Please phone the Helpline to ensure arrangements are in place on 0800 058 2844.
Customer help pointsAvailable
Cycle storageUnavailable
Sheltered cycle storageUnavailable
Cycle storage CCTVAvailable
Step-free accessWhole station
Step-free access notes

Step free access to Booking Office, located in Howard Centre and lift service down to platforms. The station is accessable from both the Howard Centre and Hydeway

Ramps for train accessAvailable
Induction LoopAvailable
Accessible ticket machinesAvailable
Accessible Booking Office counterAvailable
Accessible taxisunknown
Accessible taxis notes

Accessible taxis are not available

The ticket counter and machines are inside the Howard Centre. From the centre a bridge leads to the four platforms, with lifts for step-free access. There are waiting rooms and toilets on each platform, with a coffee shop located between platforms 1 and 2. Trains to London Kings Cross usually depart from platforms 2 or 4, and trains towards Cambridge from platform 3. London services to Moorgate use platforms 1 and 4.

Departures and arrivals from Welwyn Garden City

Want to check the latest departures and arrivals into Welwyn Garden City station? Find live information for the next trains departing and arriving at the station below.
Departing toTrainTimePlatformStatus
to London Kings CrossGreat Northern04:001On time
to London Kings CrossGreat Northern05:004On time
to London Kings CrossThameslink05:182On time
to HorshamThameslink05:222Scheduled
to HorshamThameslink05:22On time
Arriving fromTrainTimePlatformStatus
from London Kings CrossThameslink02:204On time
from StevenageThameslink05:172On time
from PeterboroughThameslink05:212Scheduled
from PeterboroughThameslink05:21On time
from BaldockThameslink05:522On time
Average savings on fares booked prior to day of travel vs full price fares on day of travel in the UK. Subject to availability. Excludes coach.

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