If you must travel, travel safely. For contactless travel, use digital tickets on your phone.

London North Eastern Railway
Great Western Railway

The best prices from hundreds of train and coach companies

Go contactless with digital tickets on your phone

Travel to thousands of destinations in 45 countries

Find address details, station facilities, live departure times and train arrivals for The Hawthorns station.

Station details & facilities

Ticket Office opening hours:
DayOpening Hours
Monday Tuesday Wednesday 07:00 - 13:00
Friday 07:00 - 17:00
Saturday 09:00 - 16:00
Sunday Closed
Ticket MachineAvailable
Staff helpAvailable
Staffing levelPart time
Oyster PrepayUnavailable
Oyster topupUnavailable
Oyster validatorUnavailable
Pre-purchase collectionAvailable
Left LuggageUnavailable
ShopsUnavailable
PostboxUnavailable
TelephonesAvailable
Telephone typesCoins and cards
Station BuffetUnavailable
ATMUnavailable
Bureau de ChangeUnavailable
Tourist Information OfficeUnavailable
Information Systems
  • Announcements
  • Departure screens
ToiletsUnavailable
ShowersUnavailable
Baby changeUnavailable
WiFiUnavailable
WiFi notes
Web kioskUnavailable
Staff Help notes

Please note that staff help is only available when the ticket office is open.

To ensure that we provide the best service possible we recommend that customers who require assistance book with us and provide at least 1 working day's notice. We will always aim to assist customers whether they have booked assistance or not. Booking assistance gives you the extra reassurance that your needs will be met.

Customer Service notes
We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.
Customer help pointsAvailable
CCTVAvailable
Carpark nameStation Car Park
Carpark operatorNetwork West Midlands
Car parking spaces182
Cycle storageAvailable
Cycle storage spaces20
Sheltered cycle storageUnavailable
Cycle storage CCTVAvailable
Cycle storage notes<p>Cycle storage lockers are available upon application.</p>
Step-free accessWhole station
Step-free access notes

Level access to Booking Hall from car park and main entrance. Ramp from Booking Hall to footbridge level. Additional step-free entrance from car park leading directly to footbridge, when ticket office is closed. 36 steps down to platform 2 (trains to Snow Hill and Midland Metro platform), also lift available. 36 steps to platform 1 (trains to Kidderminster), also lift available. Level access from platform 2 to Wolverhampton Metro platform - pedestrian level crossing from there to Snow Hill Metro platform. Rear entrance gives level access direct onto footbridge from footpaths on stadium side of station. Steps down from this entrance direct to Snow Hill Metro platform. Automatic opening doors to Booking Hall. Level access throughout car park.

Ramps for train accessAvailable
WheelchairsUnavailable
Induction LoopAvailable
Accessible ticket machinesUnavailable
Accessible Booking Office counterUnavailable
Accessible taxisunknown
Accessible taxis notes

Accessible taxis are not available

Find station details and facilities information for The Hawthorns. Also find live train departures and arrivals for The Hawthorns station, helping you to plan your next journey.

Departures and arrivals from The Hawthorns

Want to check the latest departures and arrivals into The Hawthorns station? Find live information for the next trains departing and arriving at the station below.
Departing toTrainTimePlatformStatus
to Worcester Foregate StreetWest Midlands Trains06:141Scheduled
to DorridgeWest Midlands Trains06:252Scheduled
to London MaryleboneChiltern Railways06:422Scheduled
to DorridgeWest Midlands Trains06:462Scheduled
to Worcester Foregate StreetWest Midlands Trains07:09Scheduled
Arriving fromTrainTimePlatformStatus
from DorridgeWest Midlands Trains06:141Scheduled
from Worcester Shrub HillWest Midlands Trains06:252Scheduled
from KidderminsterChiltern Railways06:402Scheduled
from Stourbridge JunctionWest Midlands Trains06:462Scheduled
from Whitlocks EndWest Midlands Trains07:09Scheduled
Average savings on fares booked prior to day of travel vs full price fares on day of travel in . Subject to availability. Excludes coach.

Europe’s leading train and coach app

We help customers across Europe make more than 172,000 smarter journeys every day.