|Weekdays||06:10 - 20:00|
|Saturday||06:10 - 20:00|
|Sunday||09:15 - 16:45|
|Staffing level||Full time|
|Telephone types||Coins and cards|
|Bureau de Change||Unavailable|
|Tourist Information Office||Unavailable|
|Staff Help notes|
Please note that staff help is only available when the ticket office is open.
To ensure that we provide the best service possible we recommend that customers who require assistance book with us and provide at least 1 working day's notice. We will always aim to assist customers whether they have booked assistance or not. Booking assistance gives you the extra reassurance that your needs will be met.
|Customer Service notes|
We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.
|Customer help points||Available|
|Weekdays||Open 24 hours|
|Saturday||Open 24 hours|
|Sunday||Open 24 hours|
|Carpark name||Station Car Park|
|Carpark operator||Meteor Parking Ltd|
|Car parking spaces||290|
|Cycle storage spaces||50|
|Sheltered cycle storage||Unavailable|
|Cycle storage CCTV||Available|
|Cycle storage notes|
On Platform 1
|Step-free access||Whole station|
|Step-free access notes|
Level access to Booking Hall and Platform 1 (trains to Stafford and North West). Also level access side entrance to Platform 1. 33 steps up from Platform 1 to Platform 3 (trains to Derby and North East), also Lift. 32 steps up from Platform 1 to Platform 4 (to B'ham and South West), also lift. 36 steps down from Platform 3 to Platform 2 (trains to Euston). 36 steps down from Platform 4 to Platform 2, also lift. Platform staff available for all trains. One low-level ticket window and one high-level. Also staffed Information window. All platforms accessible by lifts. Waiting Rooms on Platforms 3 and 4 have 1 step to enter. Level access to Shelter on Platform 2. CIS screen for Platform 1 is in Booking Hall. CIS screens on all other platforms.
|Ramps for train access||Available|
|Accessible ticket machines||Available|
|Accessible Booking Office counter||Available|
|Accessible taxis notes|
Accessible taxis are available - A2B Taxis are at Tamworth Station on 01827 311 111. All taxis are accessible. Public waiting area for taxis