|Weekdays||06:00 - 19:00|
|Saturday||07:00 - 19:00|
|Sunday||10:00 - 16:00|
|Staffing level||Part time|
|Telephone types||Coins and cards|
|Bureau de Change||Unavailable|
|Tourist Information Office||Unavailable|
|Staff Help notes|
Please note that staff help is only available when the ticket office is open.
To ensure that we provide the best service possible we recommend that customers who require assistance book with us and provide at least 1 working day's notice. We will always aim to assist customers whether they have booked assistance or not. Booking assistance gives you the extra reassurance that your needs will be met.
|Customer Service notes|
We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.
**Tame Bridge Parkway is accredited by the Secure Station Scheme**
|Customer help points||Available|
|Weekdays||Open 24 hours|
|Saturday||Open 24 hours|
|Sunday||Open 24 hours|
|Carpark name||Station Car Park|
|Carpark operator||Network West Midlands|
|Car parking spaces||231|
|Cycle storage spaces||27|
|Sheltered cycle storage||Unavailable|
|Cycle storage CCTV||Available|
|Cycle storage notes|
By the Ticket Office.
|Cycle storage notes||<p>There are 5 lockers and 11 stands.</p>|
|Step-free access||Whole station|
|Step-free access notes|
Ramp from overbridge to Walsall platform (2) - 100m long. Ramp from overbridge to path leading to Booking Hall - 15 steps. Further ramp to Birmingham platform (1). Step-free route between platforms is 265m.
|Ramps for train access||Available|
|Accessible ticket machines||Available|
|Accessible Booking Office counter||Unavailable|
|Accessible taxis notes|
Accessible taxis are not available