Station details & facilities
Ticket Office
- Ticket Machine :
- Staff help available : False
- Travel card zone : Zone 4
- Oyster Prepay : False
- Oyster topup :
- Oyster validator :
Luggage
- Left Luggage available : False
- Lost Property available :
Facilities
- Postbox : False
- Telephones : False
- Telephones type : Coins and cards
- Customer Service Notes : Please contact our Customer Service Centre on 0345 6000 650
- Customer help points :
CCTV
- CCTV :
WiFi
- Wifi available : False
- Wifi notes : Find WiFi Hotspots around Syon Lane station
- Web kiosk : False
Parking
- Car parking spaces : 0
Bicycle Facilities
- Cycle storage available :
- Cycle storage spaces : 30
- Sheltered cycle storage : False
- Cycle storage CCTV :
-
Cycle storage location :
Platform 1 and platform 2
Accessibility
- Step-free access : Part of station
-
Step-free access notes :
Platform 1 to London (for trains to Brentford and London Waterloo) is accessible to wheelchair users via footpath from Rothbury Gardens.
Platform 2 from London (for trains to Feltham and Twickenham) is inaccessible. Customers are advised to use Feltham as Brentford lift is only opperational during ticket office hours. Please contact our Assisted Travel team (0800 52 82 100)
Services to Windsor and Reading are accesible to wheechair users. Customers are advised to use Brentford for services to London.
- Ramps for train access : False
- Wheelchairs available : False
- Induction Loop :
- Accessible ticket machines :
- Accessible Booking Office counter : False