Station details & facilities
Syon Lane station has two platforms, accessed via separate staircases from the road bridge over the train tracks. Platform 1 (towards Brentford and London Waterloo) is also accessible to wheelchair users via a footpath from Rothbury Gardens, some 20 yards down the road. Be aware that platform 2 (Feltham and Twickenham) does not have step-free access. There are ticket machines on both platforms.
Ticket Office
- Ticket Machine :
- Staff help available : False
- Travel card zone : Zone 4
- Oyster Prepay : False
- Oyster topup :
- Oyster validator :
Luggage
- Left Luggage available : False
- Lost Property available :
Facilities
- Postbox : False
- Telephones : False
- Telephones type : Coins and cards
- Customer Service Notes : Please contact our Customer Service Centre on 0345 6000 650
- Customer help points :
CCTV
- CCTV :
WiFi
- Wifi available : False
- Wifi notes : Find WiFi Hotspots around Syon Lane station
- Web kiosk : False
Parking
- Car parking spaces : 0
Bicycle Facilities
- Cycle storage available :
- Cycle storage spaces : 30
- Sheltered cycle storage : False
- Cycle storage CCTV :
-
Cycle storage location :
Platform 1 and platform 2
Accessibility
- Step-free access : Part of station
-
Step-free access notes :
Platform 1 to London (for trains to Brentford and London Waterloo) is accessible to wheelchair users via footpath from Rothbury Gardens.
Platform 2 from London (for trains to Feltham and Twickenham) is inaccessible. Customers are advised to use Feltham as Brentford lift is only opperational during ticket office hours. Please contact our Assisted Travel team (0800 52 82 100)
Services to Windsor and Reading are accesible to wheechair users. Customers are advised to use Brentford for services to London.
- Ramps for train access : False
- Wheelchairs available : False
- Induction Loop :
- Accessible ticket machines :
- Accessible Booking Office counter : False
