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London North Eastern Railway
Great Western Railway

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Visit the charming 1848 Victorian-built station of Stoke-on-Trent on a Monday and you may catch a glimpse of a freight train passing through with its load of clay. It’s a telling sight. Since the mid-1600s, the North Staffordshire town’s pottery industry has produced some of the world’s most amazing ceramics, earning itself the nickname The Potteries. Visitors don’t have to travel far to see the hallmarks of this remarkable trade. Opposite the station entrance in front of the North Stafford Hotel is a statue of Josiah Wedgwood, the 18th century master potter. He holds in his hand an exact copy of the Portland Vase, Stoke-made replicas of which would put the British craft industry firmly on the international map. To find out more, head to town centre – about a mile north of the station, via Hanley Park – to follow the fascinating Ceramics Trail and find factory shops selling beautifully crafted wares.

Station details & facilities

Ticket Office opening hours:
DayOpening Hours
Weekdays05:55 - 20:00
Saturday 06:25 - 19:30
Sunday 08:55 - 20:30
Ticket MachineAvailable
Staff helpUnavailable
Staffing levelFull time
Oyster PrepayUnavailable
Oyster topupUnavailable
Oyster validatorUnavailable
Pre-purchase collectionAvailable
Left LuggageUnavailable
Lost PropertyAvailable
Telephone typesCoins and cards
Station BuffetAvailable
Bureau de ChangeAvailable
Tourist Information OfficeUnavailable
Baby changeAvailable
WiFi notes
Web kioskUnavailable
Customer Service notes

Customers are encouraged to approach a member of station staff with any customer information enquiry. 

Customer help pointsUnavailable
Carpark opening hours:
DayOpening Hours
WeekdaysOpen 24 hours
Open 24 hours
DayOpening Hours
WeekdaysOpen 24 hours
Open 24 hours
DayOpening Hours
WeekdaysOpen 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Carpark nameStoke on Trent Car Park 1 Stoke on Trent Car Park 2 Stoke on Trent Car Park 3
Carpark operatorVirgin Trains Virgin Trains Virgin Trains
Car parking spaces512
Carpark charges
Three Monthly£300.00
Three Monthly£300.00
Three Monthly£300.00
Cycle storageAvailable
Cycle storage spaces115
Sheltered cycle storageAvailable
Cycle storage CCTVAvailable
Cycle storage notes
all platforms
Step-free accessWhole station
Ramps for train accessAvailable
Induction LoopAvailable
Accessible ticket machinesUnavailable
Accessible Booking Office counterAvailable
Accessible taxisunknown
Accessible taxis notes

By the North end of platform 1

Opening Hours
DayOpening Hours
Weekdays05:45 - 21:00
Saturday 10:00 - 18:00
Sunday 12:00 - 20:00


Platform 1 

Tickets Accepted

Virgin Business, First Open or Advance First tickets. You can only enter the lounge on the travel date shown on your ticket.


Dedicated business areas are fully equipped with telephone points, desks, fax photocopier and modem facilities, screens with updated train information.


Tea, coffee, soft drinks.


Wi-Fi is available 


Showers are not available

The main entrance and ticket office are on the east side of the station, off Station Road. Platform 1 (towards London, Derby and Bristol) is adjacent to the Station Road entrance, and platform 2 (towards Manchester and Crewe) can be reached from the western entrance, via a subway from the main entrance or via a footbridge with lifts at the south end of the platforms. Platform 3 is a bay at the north end of platform 2.

Departures and arrivals from Stoke-on-Trent

Want to check the latest departures and arrivals into Stoke-on-Trent station? Find live information for the next trains departing and arriving at the station below.
Departing toTrainTimePlatformStatus
to London EustonAvanti West Coast08:571On time
to StaffordWest Midlands Trains09:351On time
to Manchester PiccadillyCrossCountry09:522On time
to London EustonAvanti West Coast10:001On time
to ReadingCrossCountry10:081On time
Arriving fromTrainTimePlatformStatus
from Manchester PiccadillyAvanti West Coast08:571On time
from CreweWest Midlands Trains09:341On time
from Manchester PiccadillyNorthern09:453On time
from Birmingham New StreetCrossCountry09:512On time
from Manchester PiccadillyAvanti West Coast09:591On time
Average savings on fares booked prior to day of travel vs full price fares on day of travel in . Subject to availability. Excludes coach.

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