Avanti West Coast
London North Eastern Railway

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Trains have been calling at this pleasant town on the Thames since 1848, and current services link Staines to London Waterloo, Reading and Windsor, among other destinations. The station is connected to the town centre via Station Path, a pedestrian route that leads to the High Street, where you’ll find the main shopping area – part of which is built on the site of the old Linoleum Manufacturing Company, whose product became a household name and provided steady employment to the town for most of the 20th century. Staines has been a crossing point on the Thames since Roman times, and the river remains a key draws today, with riverside walks along the Thames Path extremely popular with visitors and locals alike. Far less sedate but equally popular is Thorpe Park, a huge, family-friendly theme park on an artificial lake. You can reach it via the 950 shuttle bus from the station.

Station details & facilities

Ticket Office opening hours:
  • Monday to Friday open from 06:15:00 until 20:00:00
  • Saturday open from 06:10:00 until 19:55:00
  • Sunday open from 07:10:00 until 18:40:00
Ticket MachineAvailable
Staff helpUnavailable
Staffing levelThe staff is available at all times.
Oyster PrepayUnavailable
Oyster topupUnavailable
Oyster validatorUnavailable
Pre-purchase collectionAvailable
Left LuggageUnavailable
Left Luggage Websitehttps://www.nationalrail.co.uk/
Lost PropertyAvailable
Lost Property Websitehttps://www.nationalrail.co.uk/
Telephone typesCards and coins
Station BuffetAvailable
Bureau de ChangeUnavailable
Tourist Information OfficeUnavailable
Nearest station with more facilities
Step-free category A Station - This station has step-free access to all platforms
Toilets notesThe toilets are located on both Platforms 1 and 2. The National key toilet is located on Platform 2, and a second toilet is available on Platform 1; these toilets are operated by a radar key.
Baby changeAvailable
WiFi notes
Web kioskUnavailable
Customer Service notes
Please contact our Customer Service Centre on 0345 6000 650
Customer help pointsAvailable
Carpark nameGresham Road-Main car park
Car parking spaces32
Cycle storageAvailable
Cycle storage spaces142
Sheltered cycle storageAvailable
Cycle storage CCTVAvailable
Cycle storage notes
data-sheets-raw value="booking hall entrance, platform 2">Cycle Compound for 72 cycles located on Platform 1 data-sheets-raw value="booking hall entrance, platform 2">Booking Hall entrance, Platform 2
Cycle storage notesThere are stands available.
Step-free accessStep free access is available throughout the whole station.
Ramps for train accessAvailable
Induction LoopAvailable
Accessible ticket machinesAvailable
Accessible Booking Office counterAvailable
Accessible taxisAccessible taxis are available at this station, please see below for more information
Accessible taxis notes

Staines station is served by a taxi rank or a cab office. Check availability before travelling, and pre-book if necessary. Consider using the following local operators:

There is no First Class lounge at this station.
Staines station has two platforms linked by two footbridges, one of which has lifts for step-free access. The ticket hall is at the Station Approach entrance, and there are also machines outside the entrance to Gresham Road. On platform 1 (towards London) there is a café and male toilets. Female toilets are on platform 2 (towards Reading) along with a coffee shop and waiting room. The car park on Gresham Road has 32 spaces.

Departures and arrivals from Staines

Want to check the latest departures and arrivals into Staines station? Find live information for the next trains departing and arriving at the station below.
Departing toTrainTimePlatformStatus
to London WaterlooSouth Western Railway09:101On time
to London WaterlooSouth Western Railway09:112Late
to London WaterlooSouth Western Railway09:172On time
to London WaterlooSouth Western Railway09:252Late
to London WaterlooSouth Western Railway09:311Late
Arriving fromTrainTimePlatformStatus
from ReadingSouth Western Railway09:081On time
from ReadingSouth Western Railway09:102Late
from ReadingSouth Western Railway09:162On time
from ReadingSouth Western Railway09:242Late
from ReadingSouth Western Railway09:301Late
Average savings on fares booked prior to day of travel vs full price fares on day of travel in the UK. Subject to availability. Excludes coach.

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