Station details & facilities
- Ticket Machine :
- Staff help available :
Ticket Office opening hours :
Day Opening Hours Monday Tuesday Wednesday 06:00 - 19:00 Friday Saturday 06:00 - 20:00 Sunday 10:00 - 15:00
- Telephones type : Coins and cards
Staff Help Notes :
Please note that staff help is only available when the ticket office is open.
To ensure that we provide the best service possible we recommend that customers who require assistance book with us and provide at least 1 working day's notice. We will always aim to assist customers whether they have booked assistance or not. Booking assistance gives you the extra reassurance that your needs will be met.
Customer Service Notes :
We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.
- Customer help points :
- CCTV :
- Wifi notes : Find WiFi Hotspots around Lye station
Carpark opening hours :
Day Opening Hours Everyday Open 24 hours Weekdays Open 24 hours Saturday Open 24 hours Sunday Open 24 hours
- Carpark name : Station Car Park
- Carpark operator : Network West Midlands
- Car parking spaces : 0
- Cycle storage available :
- Cycle storage spaces : 10
- Cycle storage CCTV :
- Step-free access : Whole station
Step-free access notes :
Step-free access to Kidderminster platform via ramp. Step-free access to Birmingham platform via ramp. Step-free access between platforms is 120m. Platform to train ramp kept in Booking Hall. 3 entrances to Booking Hall - 2 step free and 1 via steps.
- Ramps for train access :
- Induction Loop :
- Accessible ticket machines :
- Accessible Booking Office counter :
- Accessible taxis : unknown
Accessible taxis notes :
Accessible taxis are not available