The station is not suitable for wheelchair or powered mobility scooter users.
Platform 1 (to Cardiff) is accessed via a short ramp with a moderate gradient.
Platform 2 (to Rhymney) is accessed via a long roughly surfaced ramp. A footbridge connects both platforms.
Find WiFi Hotspots around Pengam station.
Staffing and customer service
Staff Help notes
No platform staff available at the station however Assistance is provided by the Conductor on the train.