|Weekdays||06:00 - 20:00|
|Saturday||06:00 - 20:00|
|Sunday||09:00 - 21:00|
|Staffing level||Part time|
|Telephone types||Coins and cards|
|Station Buffet notes|
|Bureau de Change||Unavailable|
|Tourist Information Office||Unavailable|
|Staff Help notes|
Please note that staff help is only available when the ticket office is open.
To ensure that we provide the best service possible we recommend that customers who require assistance book with us and provide at least 1 working day's notice. We will always aim to assist customers whether they have booked assistance or not. Booking assistance gives you the extra reassurance that your needs will be met.
|Customer Service notes|
We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.
**Nuneaton station is accredited by the Secure Station Scheme**
|Customer help points||Available|
|Weekdays||Open 24 hours|
|Saturday||Open 24 hours|
|Sunday||Open 24 hours|
|Carpark name||Station Car Park|
|Carpark operator||Meteor Parking Ltd|
|Car parking spaces||175|
|Cycle storage spaces||36|
|Sheltered cycle storage||Unavailable|
|Cycle storage CCTV||Available|
|Cycle storage notes|
|Step-free access||Whole station|
|Step-free access notes|
Steep ramp to main entrance and Booking Hall. Alternative level access direct to platform 1. Lifts to all other platforms via overbridge. Also stairs - 31 steps up to footbridge and then 29 steps down to platforms 2 and 3, or 32 steps down to platforms 4 and 5, or 24 steps down to platforms 6 and 7. Platform 1 customer lounge has 1 step to access. Hinged doors to Booking Hall. New accessible waiting room on platforms 6 and 7.
|Ramps for train access||Available|
|Accessible ticket machines||Available|
|Accessible Booking Office counter||Unavailable|
|Accessible taxis notes|
Accessible taxis are not available