Avanti West Coast
London North Eastern Railway

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Trains for Mortlake's updated 1846 station pull into the leafy residential London village in the Borough of Richmond upon Thames. Leaving the Travelcard Zone 3 station, passengers step out into a street lined with independent shops, where they can potter before continuing their journey. A stroll to Richmond Park takes 15 minutes, and it's just eight through pretty Mortlake Green for a pint at The Ship overlooking the Thames, which is a particularly busy spot each March when supporters gather at the finish line of the world-famous University Boat Race. But Mortlake is well known for its stunning uninterrupted views along the River Thames, reaching from Thames Bank all the way to Barnes Bridge, so it is well worth a visit any time of the year. Even Queen Victoria was fond of the area, having her own waiting room opposite the station for when she visited family in Richmond Park.

Station details & facilities

Ticket Office opening hours:
DayOpening Hours
Weekdays06:25 - 19:50
Saturday 08:30 - 19:00
Sunday 09:30 - 16:00
Ticket MachineAvailable
Staff helpUnavailable
Staffing levelPart time
Oyster PrepayUnavailable
Oyster topupAvailable
Oyster validatorAvailable
Pre-purchase collectionAvailable
Travel card zoneZone 3
Left LuggageUnavailable
Lost PropertyAvailable
ShopsUnavailable
PostboxAvailable
TelephonesAvailable
Telephone typesCoins and cards
Station BuffetUnavailable
ATMUnavailable
Bureau de ChangeUnavailable
Tourist Information OfficeUnavailable
ToiletsUnavailable
ShowersUnavailable
Baby changeUnavailable
WiFiUnavailable
WiFi notes
Web kioskUnavailable
Customer Service notes
Please contact our Customer Service Centre on 0345 6000 650
Customer help pointsAvailable
CCTVAvailable
Carpark opening hours:
DayOpening Hours
WeekdaysOpen 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Carpark nameStation Car Park
Car parking spaces13
Carpark charges
Annual£940.00
Daily£6.00
Monthly£92.00
Off-peak£2.00
Three Monthly£276.00
Weekly£30.00
Cycle storageAvailable
Cycle storage spaces128
Sheltered cycle storageAvailable
Cycle storage CCTVAvailable
Cycle storage notes

Platform 2

Step-free accessPart of station
Step-free access notes

There is step-free access to both platforms at Mortlake.

Interchange - there is no step free interchange between platforms at Mortlake, passengers must either use the stepped footbridge or go round via the level crossing.

Ramps for train accessAvailable
WheelchairsUnavailable
Induction LoopAvailable
Accessible ticket machinesAvailable
Accessible Booking Office counterUnavailable
Mortlake station can be accessed from Shin Lane (for platform 1), Sheen Lane and the Sheen Lane car park (for platform 2). Ticket facilities - staffed and automated - can be found on platform 2, along with covered bike storage, customer help points and bench seating. A bridge at the level crossing end of the platform leads across to platform 1, which is home to further seating, a ticket machine, a newsagent and a small shop.

Departures and arrivals from Mortlake

Want to check the latest departures and arrivals into Mortlake station? Find live information for the next trains departing and arriving at the station below.
Departing toTrainTimePlatformStatus
to London WaterlooSouth Western Railway12:542On time
to London WaterlooSouth Western Railway12:551Late
to London WaterlooSouth Western Railway13:231On time
to London WaterlooSouth Western Railway13:242On time
to London WaterlooSouth Western Railway13:531On time
Arriving fromTrainTimePlatformStatus
from London WaterlooSouth Western Railway12:531On time
from London WaterlooSouth Western Railway12:542On time
from London WaterlooSouth Western Railway13:231On time
from London WaterlooSouth Western Railway13:242On time
from London WaterlooSouth Western Railway13:531On time
Average savings on fares booked prior to day of travel vs full price fares on day of travel in the UK. Subject to availability. Excludes coach.

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