UntitledCreated with Sketch. UntitledCreated with Sketch. footer-accordion icon-twitter logo-trainline

Trains to MetroCentre

MetroCentre station serves the MetroCentre shopping and leisure complex in Gateshead, Tyne and Wear. The station was opened by British Rail in 1987 and was initially called Gateshead MetroCentre. Although a modern build, the station sits on the original 1837 Tyne Valley Line from Newcastle to Carlisle, which runs alongside the River Tyne. The MetroCentre mainly serves shoppers from Newcastle Central with trains every fifteen minutes. The station also serves Sunderland, Hartlepool and Middlesbrough via the Durham Coast Line. Inspired by North American malls, the MetroCentre opened in 1986 and over the years it has helped to create a retail revolution in the north of England. In 2013, the Central Mall was transformed into the Platinum Mall, with chandeliers and a luxury shopping section. The centre also boasts a 12-screen cinema, amusement arcade and 10-pin bowling alley, making it one of the most popular recreational sites in northeast England.

Station details & facilities

The MetroCentre station is accessible on either side. Both entrances lead on to a footbridge with stairs and ramps down to both platforms. Both platforms have a waiting room, and there is a help point on platform 1. Trains to Middlesbrough and Newcastle depart from platform 1, and trains to Hexham and Carlisle leave from platform 2.

Ticket Office

  • Ticket Machine : False
  • Staff help available : False
  • Ticket Office opening hours : unstaffed
    DayOpening Hours
  • Oyster Prepay : False
  • Oyster topup : False
  • Oyster validator : False


  • Left Luggage available : False
  • Lost Property available : False
  • Lost Property phone number : 0333 222 0125


  • Postbox : False
  • Telephones : False
  • Telephones type : Coins and cards
  • Customer help points : False


  • CCTV :



  • Car parking spaces : 0

Bicycle Facilities

  • Cycle storage available : False
  • Cycle storage spaces : 0
  • Sheltered cycle storage : False
  • Cycle storage CCTV :


  • Step-free access : Whole station
  • Step-free access notes :

    Station is unstaffed. However no access problems for disabled or wheelchair bound customers as the access to the platforms is via ramps. Access to both platforms is via a ramped footbridge to the shopping centre however the gradient of the ramp is steep

  • Ramps for train access :
  • Wheelchairs available : False
  • Induction Loop :
  • Accessible ticket machines : False
  • Accessible Booking Office counter : False
Trains to MetroCentre


Metrocentre Railway Station, Gateshead Metro Centre, Gateshead, Tyne and Wear, NE11 9GA
Ticket Office Hours
DayOpening Hours

Useful links when visiting MetroCentre by train