Level access to Booking Hall. Ramp to Coventry platform. Ramp overbridge across tracks. Additional step-free entrance to Birmingham platform via short ramp. Level access to front of Booking Hall - rear entrance has 6 steps to platform, but possible to avoid by using ramp at front of station.
Toilets
Toilets
Unavailable
Toilets notes
The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. The toilet facilities are available: Monday - Thursday 06:15-19:00, Friday 06:15-20:00, Saturday 08:00-20:00 and Sunday 09:00-14:00. The toilet facilities are not available when the Ticket Office is closed.
This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting Assistance.
All of our trains have ramps on board that our conductors are trained to use.
We recommend booking Assistance 24 hours in advance for this and all other Assistance requests, (you can book further in advance if you wish).
Please contact West Midlands Railway Passenger Assist team on 0800 0248998
Customer Service notes
Please contact our Contact Centre
team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00
Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except
Christmas Day and Boxing Day.
**Marston Green is accredited by the Secure Station Scheme**
Customer help points
Available
CCTV
Available
Parking
Carpark name
Station Car Park
Carpark operator
Network West Midlands
Car parking spaces
96
Bicycle Facilities
Cycle storage
Available
Cycle storage spaces
15
Sheltered cycle storage
Available
Cycle storage CCTV
Available
Cycle storage notes
There are stands available.
Accessibility
Step-free access
Step free access is available throughout the whole station.
Ramps for train access
Available
Wheelchairs
Unavailable
Induction Loop
Available
Accessible ticket machines
Available
Accessible Booking Office counter
Unavailable
Accessible taxis
Accessible taxis are available at this station, please see below for more information
Accessible taxis notes
Marston Green station has neither a taxi rank nor a cab office. Advance booking is essential. Consider using the following local operators or alternative station:
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Departures and arrivals from Marston Green
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