Each platform has step free access however please note there is no step-free access between the ticket office and platform 2/3. Access to platforms 2/3 (Colchester, Norwich and Sudbury branch line) are via North Lane approximately 500m from the ticket office and the London bound platforms. Please allow plenty of time for your transfer between platforms
Toilets
Toilets
Available
Toilets notes
Toilets are located on Platform 2/3. The accessible (radar key) toilet is located in the ticket hall
Assistance at this station is provided by both platform staff and conductors on those services which have them.
Customer Service notes
Monday-Saturday 08:00-20:00. Sunday 10:00-20:00. Bank Holidays 09:00-18:00. The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day.
Customer help points
Available
CCTV
Available
Parking
Carpark name
Station Car Park
Carpark operator
National Car Parks Ltd
Car parking spaces
257
Bicycle Facilities
Cycle storage
Available
Cycle storage spaces
60
Sheltered cycle storage
Available
Cycle storage CCTV
Available
Cycle storage notes
Forecourt
Cycle storage notes
There are wheel racks available.
Accessibility
Ramps for train access
Available
Wheelchairs
Unavailable
Induction Loop
Available
Accessible ticket machines
Available
Accessible Booking Office counter
Unavailable
Accessible taxis
Accessible taxis are available at this station, please see below for more information
Accessible taxis notes
Marks Tey station has neither a taxi rank nor a cab office. Advance booking is essential. Consider using the following local operator or alternative station:
Find station details and facilities information for Marks Tey. Also find live train departures and arrivals for Marks Tey station, helping you to plan your next journey.
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