Trains to Maidstone West
Avanti West Coast
London North Eastern Railway
When the South Eastern Railway opened in 1842, the concerns of local merchants meant that Maidstone was bypassed by the new main line. It would be another decade or so before a branch line linked the town, and the station buildings and platform canopies of Maidstone West date back to that time. Trains to Maidstone West travel on the Medway Valley Line between Strood and Tonbridge, both of which offer onward connections to London.
The town centre and the High Street, with its mix of historic and modern architecture, are a seven-minute walk east of the station, on the other side of the River Medway. Maidstone has two main shopping centres: The Mall (formerly Chequers) is at the far end of the High Street from the station; the second, Fremlin Walk, is to the north, close to both the Hazlitt Arts Centre and the Maidstone Museum, where you will also find the Maidstone Visitor Information Centre.
Station details & facilities
Ticket office
Ticket Office opening hours:
- Monday to Friday open from 06:15:00 until 12:50:00
- Saturday open from 06:10:00 until 12:50:00
| Ticket Machine | Available |
|---|---|
| Staff help | Unavailable |
| Staffing level | The staff is available at specific times. Please check at the station. |
| Oyster Prepay | Unavailable |
| Oyster topup | Unavailable |
| Oyster validator | Unavailable |
| Pre-purchase collection | Available |
Luggage
| Left Luggage | Unavailable |
|---|---|
| Left Luggage Website | https://www.nationalrail.co.uk/ |
| Lost Property | Available |
| Lost Property phone number | 0345 322 7021 |
| Lost Property Website | https://www.nationalrail.co.uk/ |
Facilities
| Shops | Unavailable |
|---|---|
| Postbox | Unavailable |
| Telephones | Available |
| Telephone types | Cards and coins |
| Station Buffet | Available |
| Station Buffet notes | Coffee shop |
| ATM | Available |
| Bureau de Change | Unavailable |
| Tourist Information Office | Unavailable |
| Nearest station with more facilities | This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details -Step free access to platform 2 for services towards Paddock Wood from side entrance to platform. .Staff assistance required to access platform for services to Strood (involves using a crossing to cross the railway tracks). There is no step free access to Platform 1 except via the foot crossing. Stepped access to platform 1 via footbridge. Step free access to booking hall, but only stepped access to both platforms from the booking hall. |
Toilets
| Toilets | Available |
|---|---|
| Toilets notes | Platform 2- Available during staffing hours |
| Showers | Unavailable |
| Baby change | Unavailable |
WiFi
| WiFi | Unavailable |
|---|---|
| WiFi notes | |
| Web kiosk | Unavailable |
Staffing and customer service
| Staff Help notes | *Helpline closed on Christmas Day This station is not continuously staffed please see staffing times for details of when staff Assistance is available. |
|---|---|
| Customer Service notes | 0345 322 7021 |
| Customer help points | Available |
| CCTV | Available |
Parking
| Carpark name | Station Car Park |
|---|---|
| Carpark operator | Saba Park Solutions UK Limited |
| Car parking spaces | 54 |
Bicycle Facilities
| Cycle storage | Available |
|---|---|
| Cycle storage spaces | 44 |
| Sheltered cycle storage | Available |
| Cycle storage CCTV | Unavailable |
| Cycle storage notes | Platform 2 |
| Cycle storage notes | There are stands available. |
Accessibility
| Step-free access | Step free access is not available at the station. |
|---|---|
| Ramps for train access | Available |
| Wheelchairs | Available |
| Induction Loop | Available |
| Accessible ticket machines | Available |
| Accessible Booking Office counter | Available |
| Accessible taxis | Accessible taxis are available at this station, please see below for more information |
| Accessible taxis notes | Maidstone West station is served by a taxi rank or a cab office. Check availability before travelling, and pre-book if necessary. Consider using the following local operators:
|
First Class Lounge
There is no First Class lounge at this station.
The station is located on Tonbridge Road, which links with Broadway and the bridge over the River Medway to the town centre. The concourse is linked to both platforms via steps (and a footbridge to platform 1). Step-free access to platform 2 is via an additional entrance from the car park, and to platform 1 via a barrow crossing. Trains to Strood depart from platform 1, with trains to Tonbridge leaving from platform 2.
Departures and arrivals from Maidstone West
Want to check the latest departures and arrivals into Maidstone West station? Find live information for the next trains departing and arriving at the station below.
Departures
Arrivals
| Departing to | Train | Time | Platform | Status |
|---|---|---|---|---|
| to Paddock Wood | Southeastern | 07:30 | 2 | On time |
| to London St Pancras International | Southeastern | 07:53 | 2 | On time |
| to Tonbridge | Southeastern | 07:57 | 2 | On time |
| to Strood (Kent) | Southeastern | 08:03 | 1 | On time |
| to Tonbridge | Southeastern | 08:27 | 2 | On time |
See more departures from Maidstone West
| Arriving from | Train | Time | Platform | Status |
|---|---|---|---|---|
| from Strood (Kent) | Southeastern | 07:27 | 2 | On time |
| from London St Pancras International | Southeastern | 07:36 | 2 | On time |
| from Strood (Kent) | Southeastern | 07:56 | 2 | On time |
| from Paddock Wood | Southeastern | 08:01 | 1 | On time |
| from Strood (Kent) | Southeastern | 08:17 | 2 | On time |
See more arrivals to Maidstone West
Useful travel tips
We want to make travel easier for you, which is why we’ve compiled a selection of useful travel tips to help you on your way. Simply click the below tips to find out more.