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London North Eastern Railway
Great Western Railway

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London Waterloo Railway Station was first built in July 1848; the present structure was inaugurated in 1922. This striking building is a Grade II listed building and with just around 100 million passenger entries and exits per year, Waterloo is Britain's busiest railway station by passenger usage and one of the biggest in Europe. The station was originally used as Eurostar terminal between 1994 - 2007, until this was moved to St Pancras International station, although discussions have been started to re-establish this as a working terminal.

Station details & facilities

Ticket Office opening hours: Tickets bought in advance online or from South West Trains telesales can be collected from a ticket machine at the station.
DayOpening Hours
EverydayOpen 24 hours
Ticket MachineAvailable
Staff helpAvailable
Staffing levelFull time
Oyster PrepayUnavailable
Oyster topupAvailable
Oyster validatorAvailable
Pre-purchase collectionAvailable
Travel card zoneZone 1
Left LuggageAvailable
Left Luggage phone number0207 401 8444
Left Luggage Websitehttp://www.left-baggage.co.uk/locations.php
ShopsAvailable
Shops noteKiosk, News agent, Wide range of shops, Mini supermarket, Pharmacy, Convenience store, High street shops, Passport Photo Booth
PostboxAvailable
TelephonesAvailable
Telephone typesCoins and cards
Station BuffetAvailable
Station Buffet notes
Coffee shop, Café, Buffet, Coffee kiosk, Cold drinks vending machine, Food vending machine, Public House/Bar, Food outlet (Seating available)
ATMAvailable
ATM notes
Located on concourse
Bureau de ChangeAvailable
Tourist Information OfficeUnavailable
ToiletsAvailable
Toilets notes<p>Yes, One is on Cab Road and the other is near Platform 20 beside Starbucks. They are both operated by a radar key. </p>
ShowersUnavailable
Baby changeAvailable
WiFiAvailable
WiFi notes
Web kioskUnavailable
Staff Help notes

Staff help is available from station reception on Cab Road, station staff. Disability assistance can be arranged by contacting South West Trains on 0845 6000 0650 between 06:00 and 22:00 or by emailing customerrelations@swt.co.uk It is preferred if assistance is arranged 24 hours in advance.

Monday-Friday 04:30-01:05
Saturday 04:30-01:50
Sunday 05:30-01:05 

Customer Service notes
Monday-Saturday 07:00-22:15 
Sunday 09:00-20:45 

Station Reception

Customer help pointsAvailable
CCTVAvailable
Carpark opening hours:
DayOpening Hours
WeekdaysOpen 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Carpark nameStation Car Park
Carpark operatorAPCOA Parking (UK) Limited
Car parking spaces27
Cycle storageAvailable
Cycle storage spaces573
Sheltered cycle storageAvailable
Cycle storage CCTVAvailable
Cycle storage notes
Cycle storage is now located opposite the main entrance on Cab Road.
Step-free accessWhole station
Step-free access notes

There is level access from all platforms to the main concourse.

There is level access to the station via Exits 1 (Station approach), Exit 2 (via lifts to Waterloo Road and level Access to the Jubilee line), Exit 3 (for taxis and Station Reception)

Ramps for train accessAvailable
WheelchairsAvailable
Induction LoopAvailable
Accessible ticket machinesAvailable
Accessible Booking Office counterAvailable
Accessible taxisunknown
Accessible taxis notes

Accessible taxis are available from the taxi rank on Cob Road / Station Approach

Located by the River Thames, just a short walk from Westminster Bridge, this is, of course, a busy station for tourists. But the majority of passengers here are travelling on local or suburban services. It’s a busy commuter station and terminus for those travelling in from nearby stations. There are also frequent services to Ashford International, Weymouth, Portsmouth and Reading.

Departures and arrivals from London Waterloo

Want to check the latest departures and arrivals into London Waterloo station? Find live information for the next trains departing and arriving at the station below.
Departing toTrainTimePlatformStatus
to London WaterlooSouth Western Railway10:1517On time
to Chessington SouthSouth Western Railway10:171On time
to SalisburySouth Western Railway10:208On time
to ReadingSouth Western Railway10:2021On time
to WokingSouth Western Railway10:202On time
Arriving fromTrainTimePlatformStatus
from Dorking (Main)South Western Railway10:135On time
from London WaterlooSouth Western Railway10:1618On time
from EastleighSouth Western Railway10:1715Late
from London WaterlooSouth Western Railway10:194On time
from Windsor & Eton RiversideSouth Western Railway10:1917On time
Average savings on fares booked prior to day of travel vs full price fares on day of travel in . Subject to availability. Excludes coach.

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