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London Fenchurch Street station is located in the financial district in the city of London, the eastern side of the city. Serving trains to Southend on the c2c line, Fenchurch Street is primarily used for people living in Essex, commuting into London for work or days out to the coast from the capital.

Opening in 1841, it has become one of the smallest terminals in London, having just four platforms, but is a hive of activity during commuting times. While there is no connecting London Underground station, Fenchurch Street is close to Tower Hill and Tower Gateway, which run on the Circle and DLR lines respectively. Known as one of the four stations to appear on the original Monopoly board, London Fenchurch Street is just a short walk from famous London sites such as the Tower of London, Tower Bridge and the Gherkin, putting you right in the heart of the business end of London.

Visit our trains in London page for info on all services and stations in the city.

Station details & facilities

Ticket Office opening hours:
DayOpening Hours
Weekdays05:45 - 21:40
Saturday 05:45 - 21:40
Sunday 07:15 - 21:40
Ticket MachineAvailable
Staff helpUnavailable
Staffing levelFull time
Oyster PrepayAvailable
Oyster topupAvailable
Oyster validatorAvailable
Pre-purchase collectionAvailable
Travel card zoneZone 1
Left LuggageUnavailable
Shops noteWide range of shops
Telephone typesCoins and cards
Station BuffetAvailable
Station Buffet notes
Coffee shop, public house/bar, food outlet (Seating available)
ATM notes
Located on main concourse
Bureau de ChangeUnavailable
Tourist Information OfficeUnavailable
Information Systems
  • Announcements
  • Arrival screens
  • Departure screens
Toilets notes<p>There are toilets by the lifts at the left handside of the main entrance to the station.</p>
Baby changeAvailable
WiFi notes
Web kioskUnavailable
Staff Help notes

Help is available at the Rail Information Point on the main concourse, station help points, ticket office or from any member of staff.

It is preferred if Mobility Assistance is booked in advance and can be booked before travel by ringing 03457 44 44 22


Customer Service notes

Staffed Information Point on main concourse.

Alternatively Customer Services may be contacted as follows:

 Mondays - Fridays, between 08:00 - 20:00 

Saturday - Sunday, between 09:00 - 16:00

Public Holidays, between 09:00 - 16:00

Closed on Christmas Day and Boxing Day

Tel: 0345 744 4422 (option 3, followed by option 3)

Email: contact@c2crail.net

Customer help pointsAvailable
Cycle storageUnavailable
Sheltered cycle storageUnavailable
Cycle storage CCTVAvailable
Cycle storage notes<p>Cycle storage is available within a short distance of the station on Mark Lane and Crutched Friars</p>
Step-free accessWhole station
Step-free access notes

The main entrance is the only entrance that has step free access. There are lifts to take you from the entrance to the station concourse and platform levels. Please note there is not step free access from the Coopers Road entrance to the station.

Ramps for train accessAvailable
Induction LoopAvailable
Accessible ticket machinesAvailable
Accessible Booking Office counterAvailable
Accessible taxisunknown
Accessible taxis notes

Accessible taxis are available from the taxi rank outside the main station entrance on Fenchurch Street

Find station details and facilities information for London Fenchurch Street. Also find live train departures and arrivals for London Fenchurch Street station, helping you to plan your next journey.

Departures and arrivals from London Fenchurch Street

Want to check the latest departures and arrivals into London Fenchurch Street station? Find live information for the next trains departing and arriving at the station below.
Departing toTrainTimePlatformStatus
to Shoeburynessc2c11:342On time
to Southend Centralc2c11:394On time
to Graysc2c11:553On time
to Shoeburynessc2c12:041On time
to Southend Centralc2c12:112On time
Arriving fromTrainTimePlatformStatus
from Shoeburynessc2c11:311On time
from Graysc2c11:493Late
from Southend Centralc2c11:542On time
from Shoeburynessc2c12:014On time
from Graysc2c12:153On time
Average savings on fares booked prior to day of travel vs full price fares on day of travel in the UK. Subject to availability. Excludes coach.

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