Avanti West Coast
London North Eastern Railway

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Operations at the Jewellery Quarter train station are managed by West Midlands Trains. Services operated by West Midlands Trains, Chiltern Railways and Midland Metro all stop at this station. Jewellery Quarter train station is also in use as a tram stop. Passengers can access stations including Stourbridge Junction, Kidderminster, and Stratford Upon Avon from Jewellery Quarter station. Services are available every 10 minutes en route to Stourbridge Junction. The Sunday service for this route is available every 30 minutes. The town of Stratford Upon Avon is less than an hour from Jewellery Quarter, services are available every 30 minutes from Monday to Saturday and one every hour during Sundays.

The station has two platforms and step-free access. On the ground floor, passengers will find a ticket office that is open Monday to Saturday and a customer lift. When the ticket office is closed a ticket machine is in use for passengers to purchase tickets to travel. Facilities on each platform are limited, but customers will find seating and help points.

Find address details, station facilities, live departure times and train arrivals for Jewellery Quarter station.

Station details & facilities

Ticket Office opening hours:
DayOpening Hours
Monday Tuesday Wednesday Closed
Friday 16:00 - 18:00
  • 11:00 - 13:00
  • 15:00 - 17:00
Sunday Closed
Ticket MachineAvailable
Staff helpAvailable
Staffing levelPart time
Oyster PrepayUnavailable
Oyster topupUnavailable
Oyster validatorUnavailable
Pre-purchase collectionAvailable
Left LuggageUnavailable
Telephone typesCoins and cards
Station BuffetUnavailable
Bureau de ChangeUnavailable
Tourist Information OfficeUnavailable
Information Systems
  • Announcements
  • Departure screens
Baby changeUnavailable
WiFi notes
Web kioskUnavailable
Staff Help notes

Please note that staff help is only available when the ticket office is open.

To ensure that we provide the best service possible we recommend that customers who require assistance book with us and provide at least 1 working day's notice. We will always aim to assist customers whether they have booked assistance or not. Booking assistance gives you the extra reassurance that your needs will be met.

Customer Service notes
We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.
Customer help pointsAvailable
Cycle storageAvailable
Cycle storage spaces10
Sheltered cycle storageUnavailable
Cycle storage CCTVAvailable
Step-free accessWhole station
Step-free access notes

Level access to street from Booking Hall, via automatic doors. Alternative entrance when Booking Hall is closed via hinged door - also level access. 49 steps or lift down to footbridge level. Further 28 steps or lifts down to platform 2 - trains to Snow Hill, or platform 1 - trains to Kidderminster. Level access from platform 2 to Wolverhampton metro platform, and via pedestrian level crossing to Snow Hill Metro platform. 2 lifts from Booking Hall to footbridge and onto platform 1. 1 lift from footbridge to platform 2.

Ramps for train accessAvailable
Induction LoopAvailable
Accessible ticket machinesAvailable
Accessible Booking Office counterUnavailable
Accessible taxisunknown
Accessible taxis notes

Accessible taxis are not available

Find station details and facilities information for Jewellery Quarter. Also find live train departures and arrivals for Jewellery Quarter station, helping you to plan your next journey.

Departures and arrivals from Jewellery Quarter

Want to check the latest departures and arrivals into Jewellery Quarter station? Find live information for the next trains departing and arriving at the station below.
Departing toTrainTimePlatformStatus
to DorridgeWest Midlands Trains23:582Early
to Leamington SpaWest Midlands Trains06:502On time
to Worcester Shrub HillWest Midlands Trains07:051On time
to Stratford-upon-AvonWest Midlands Trains07:182On time
to Stourbridge JunctionWest Midlands Trains07:251On time
Arriving fromTrainTimePlatformStatus
from Worcester Shrub HillWest Midlands Trains23:582Early
from Stourbridge JunctionWest Midlands Trains06:502On time
from Whitlocks EndWest Midlands Trains07:051On time
from Stourbridge JunctionWest Midlands Trains07:182On time
from Leamington SpaWest Midlands Trains07:251On time
Average savings on fares booked prior to day of travel vs full price fares on day of travel in the UK. Subject to availability. Excludes coach.

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