Operations at the Jewellery Quarter train station are managed by West Midlands Trains. Services operated by West Midlands Trains, Chiltern Railways and Midland Metro all stop at this station. Jewellery Quarter train station is also in use as a tram stop. Passengers can access stations including Stourbridge Junction, Kidderminster, and Stratford Upon Avon from Jewellery Quarter station. Services are available every 10 minutes en route to Stourbridge Junction. The Sunday service for this route is available every 30 minutes. The town of Stratford Upon Avon is less than an hour from Jewellery Quarter, services are available every 30 minutes from Monday to Saturday and one every hour during Sundays.
The station has two platforms and step-free access. On the ground floor, passengers will find a ticket office that is open Monday to Saturday and a customer lift. When the ticket office is closed a ticket machine is in use for passengers to purchase tickets to travel. Facilities on each platform are limited, but customers will find seating and help points.
Find address details, station facilities, live departure times and train arrivals for Jewellery Quarter station.
|Monday Tuesday Wednesday||Closed|
|Friday||16:00 - 18:00|
|Staffing level||Part time|
|Telephone types||Coins and cards|
|Bureau de Change||Unavailable|
|Tourist Information Office||Unavailable|
|Staff Help notes|
Please note that staff help is only available when the ticket office is open.
To ensure that we provide the best service possible we recommend that customers who require assistance book with us and provide at least 1 working day's notice. We will always aim to assist customers whether they have booked assistance or not. Booking assistance gives you the extra reassurance that your needs will be met.
|Customer Service notes|
We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.
|Customer help points||Available|
|Cycle storage spaces||10|
|Sheltered cycle storage||Unavailable|
|Cycle storage CCTV||Available|
|Step-free access||Whole station|
|Step-free access notes|
Level access to street from Booking Hall, via automatic doors. Alternative entrance when Booking Hall is closed via hinged door - also level access. 49 steps or lift down to footbridge level. Further 28 steps or lifts down to platform 2 - trains to Snow Hill, or platform 1 - trains to Kidderminster. Level access from platform 2 to Wolverhampton metro platform, and via pedestrian level crossing to Snow Hill Metro platform. 2 lifts from Booking Hall to footbridge and onto platform 1. 1 lift from footbridge to platform 2.
|Ramps for train access||Available|
|Accessible ticket machines||Available|
|Accessible Booking Office counter||Unavailable|
|Accessible taxis notes|
Accessible taxis are not available
Find station details and facilities information for Jewellery Quarter. Also find live train departures and arrivals for Jewellery Quarter station, helping you to plan your next journey.
|from Worcester Shrub Hill||West Midlands Trains||23:58||2||Early|
|from Stourbridge Junction||West Midlands Trains||06:50||2||On time|
|from Whitlocks End||West Midlands Trains||07:05||1||On time|
|from Stourbridge Junction||West Midlands Trains||07:18||2||On time|
|from Leamington Spa||West Midlands Trains||07:25||1||On time|