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London North Eastern Railway
Great Western Railway

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The historic market town of Hertford dates back to the 10th century. Just 20 miles north of London, it has always been a hugely popular area to live for commuters working in the capital. When the first railway station was built in Hertford in 1843, there were seven trains to London every weekday and tickets cost the equivalent of 20p. In 1888, Hertford East opened in Mill Road, replacing the 1843 station. The covered arches of the station are a throwback to the days when horse-drawn carts would pull into the station's forecourt, now part of the Grade II listed building. Situated on the edge of the town centre the station is ideally placed. There are in excess of 200 shops in the centre and many of these are independent traders and specialist boutiques. The market still runs every Saturday and can be found throughout Maidenhead Street, Salisbury Square and Bircherley Green, with its Hertford Shopping Centre drawing visitors and locals alike.

Station details & facilities

Ticket Office opening hours:
DayOpening Hours
Weekdays07:15 - 18:00
Saturday 07:40 - 14:30
Sunday Closed
Ticket MachineAvailable
Staff helpUnavailable
Staffing levelPart time
Oyster PrepayAvailable
Oyster topupAvailable
Oyster validatorAvailable
Pre-purchase collectionAvailable
Left LuggageUnavailable
Shops noteKiosk
Telephone typesCoins and cards
Station BuffetAvailable
Station Buffet notes
Station kiosk, and vending machine
Bureau de ChangeUnavailable
Tourist Information OfficeUnavailable
Information Systems
  • Departure screens
Baby changeUnavailable
WiFi notes
Web kioskUnavailable
Staff Help notes

Please note that assistance is only available during the station staffed hours (see above), unless pre-booked.

Customer Service notes

Monday-Saturday 08:00-20:00ÿ
Sunday 10:00-20:00ÿ
Bank Holidays 09:00-18:00ÿ

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.


Customer help pointsAvailable
Carpark opening hours:
DayOpening Hours
WeekdaysOpen 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Carpark nameStation Car Park
Carpark operatorNational Car Parks Ltd
Car parking spaces17
Carpark charges
Cycle storageAvailable
Cycle storage spaces30
Sheltered cycle storageAvailable
Cycle storage CCTVAvailable
Cycle storage notes
Station concourse
Step-free accessWhole station
Step-free access notes


Ramps for train accessAvailable
Induction LoopAvailable
Accessible ticket machinesAvailable
Accessible Booking Office counterUnavailable
Accessible taxisunknown
Accessible taxis notes

Details of nearest taxis are shown on station information poster

Hertford East station has two main entrances. The main entrance leads into the ticket hall with a small shop on the left and a ticket kiosk on the right. The other entrance leads on to the concourse with ticket machines and an easy-access toilet. Both entrances lead on to platform 1 and 2. There is a car park at the side entrance.

Departures and arrivals from Hertford East

Want to check the latest departures and arrivals into Hertford East station? Find live information for the next trains departing and arriving at the station below.
Departing toTrainTimePlatformStatus
to London Liverpool StreetGreater Anglia11:392On time
to London Liverpool StreetGreater Anglia12:092On time
to London Liverpool StreetGreater Anglia12:392On time
to London Liverpool StreetGreater Anglia13:092On time
to London Liverpool StreetGreater Anglia13:392On time
Arriving fromTrainTimePlatformStatus
from London Liverpool StreetGreater Anglia11:312On time
from London Liverpool StreetGreater Anglia12:012On time
from London Liverpool StreetGreater Anglia12:312On time
from London Liverpool StreetGreater Anglia13:012On time
from London Liverpool StreetGreater Anglia13:312On time
Average savings on fares booked prior to day of travel vs full price fares on day of travel in the UK. Subject to availability. Excludes coach.

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